Lauren Doran Email & Phone Number

Granville, Oh, Us

United States

IT Director, E-commerce product owner

Columbus, Ohio, United States

Columbus, Ohio Area

Lead our personalization digital product team to design and implement new customer focused experiences and capabilities.

United States

Drive the vision of Loyalty technology to support Bath & Body Works, Victoria's Secret and Pink. Build omni-channel capabilities to create non-credit card driven loyalty programs that attract, retain, and excite customers, domestically and internationally, and drive them to become brand advocates.

Reynoldsburg, Ohio

Navigation and Content Team- Lead development team in an agile environment to implement new functionality on home and landing pages, site navigation, features, global elements, and offer experience for desktop and mobile sites. - Lead implementation of language translation.- Organizational point of contact for WCAG 2.0 compliance implementation and go forward review process. - Third party vendor implementation

Manage projects to drive cross sell, retention, and digital adoption of bank products to current customers.

• Received Employee Recognition Award - March 2012• Manage the delivery of national and regional marketing programs and projects that support objectives to acquire new customers. Segments include Chase at Work, Military, In-Store Branches, and Multicultural. • Delivering marketing programs and tactics including POS merchandise, promotions, advertising, and collateral. • Responsible for all budgets, forecasting, and reporting of program results.• Identify front-end metrics for each program and to ensure performance objectives are met.

Responsible for bank CD products.

Manage a team of 11 Default Recourse and Recovery analysts.

• Monitor trade activity and produce control report for Mutual Fund Processing Team in the Private Wealth Management line of business.• Manage the compilation, reporting, and analysis for 13 functional departments in order to create weekly and monthly reports for executive review. • Leading operational process improvements.• Procedure documentation and training of associates from Mumbai, India for off shoring initiatives. All departmental work was transferred to India in December 2008.

Improved statistical reporting and analysis for the trade processing group by increasing business and technological knowledge.•Responsible for providing service to 100 outside investment managers and internal customers concerning multi-million dollar institutional, fiduciary and custody accounts. •Lead and organize the team’s quality review meetings as a part of the High Performance Culture (HPC award winner March 2007).

Ms, Marketing And Communication

Bs, Interiors Merchandising And Design

Activities and Societies: Club Ice Hockey 1998-1999

Education record

Functional Nutrition Certification