Lauren Dougherty Email and Phone Number
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I bring sharp instincts to develop and execute strategies with a focus on value and client satisfaction. My history includes uncovering new revenue opportunities and challenging teams to increase productivity and fulfill their potential. My focus on analysis and deeply understanding complex issues allows me to deliver solutions that drive growth and contribute to new levels of profitability. I work with top decision makers to find the solutions that will support organizational goals, while serving as a mentor and source of knowledge to my colleagues at all levels. My background includes building and expanding operational infrastructures (in the U.S. and abroad), consulting directly with clients on business strategies and driving programs and initiatives to boost satisfaction. I am known for a clear, consistent communication style that encourages collaboration, motivates employees, and seeks to engage partners across an enterprise in order to achieve results, especially within change and turnaround environments.
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Chief Operating OfficerTrend Community Jan 2023 - PresentPhiladelphia, Pa, Us
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Business ConsultantTrend Community Sep 2022 - Dec 2022Philadelphia, Pa, Us
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Chief Operating OfficerMasschallenge May 2019 - Aug 2022Boston, Massachusetts, Us -
Senior Vice President, Business Operations, Product InnovationC Space (Formerly Communispace) Feb 2018 - May 2019In my role on the Product Innovation team, I am focused on transitioning the Customer Strategy & Experience and Data & Analytics teams as they transition from start-up mode to fully functioning business units by improving process and work flow and focusing on the growth and development of the team members.I am also co-leading a cross functional initiative to support the scale of these aforementioned specialty teams into the base business in support of C Space's learning culture.
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Senior Vice President, Business Development And Solutions StrategyC Space Apr 2015 - Jan 2018Boston, Ma, UsIn this role, I improved employee engagement scores from lowest to highest in the company by identifying the root causes and executing a plan to resolve the issues. I mentored and advised sales team regarding sales strategies to acquire new clients and retain and grow existing clients. KPIs were established and communicated to help the team meet goals. I also partnered with Talent Acquisition to overhaul the sales recruiting process to reverse increased turnover trend. We added more structure to interviewing, created apprentice program for internal candidates and accelerated onboarding which included role play and involvement of senior management. -
Vice President, Sales Operations And SolutionsC Space Oct 2010 - Mar 2015Boston, Ma, UsI led a local, 9-member team in this role, working with them to develop new solution and processes that met client needs and drove efficiencies—the result was a significant boost in sales over just six months and a jump in our pitch to win ratio. The other key component of this job was increasing the use of Salesforce and optimizing its capabilities. This effort, which included training, led to better decision making by the leadership team.
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Client And Consumer ServicesC Space Dec 2003 - Sep 2010Boston, Ma, UsDirector 2006-2008Senior Consultant 2005-2006Consultant 2003-2005My first three roles with the company were during a period of rapid growth. I worked directly with clients to ensure consistency and excellence, I led the effort to create repositories for organizational knowledge and best practices. Additionally, I worked to create online communities where we could connect with customers and leverage their voices in improving the products and services of our client organizations.
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ConsultantStrategic Pricing Group (Acquired By Monitor Group) 2001 - 2003Fortune 1000 clients looked to me to help create marketing, pricing, and competitive strategies to optimize their visibility and success. Each engagement required collaboration with key leaders and partners from across the companies.
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Assistant Director Of Athletics, Operations And Assistant Director Of OperationsHarvard University Jul 1992 - Aug 1999Cambridge, Massachusetts, UsI oversaw 10 facilities and 4 fields on the University’s Soldiers Field complex, while serving on multiple committees involved in the construction of a $15M multi-use facility and $6.3M outdoor tennis and turf field facility.
Lauren Dougherty Skills
Lauren Dougherty Education Details
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Boston College Carroll School Of ManagementMarketing And Operations -
Harvard UniversityPsychology
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Phillips Academy - Andover
Frequently Asked Questions about Lauren Dougherty
What company does Lauren Dougherty work for?
Lauren Dougherty works for Trend Community
What is Lauren Dougherty's role at the current company?
Lauren Dougherty's current role is Chief Operating Officer at TREND Community.
What is Lauren Dougherty's email address?
Lauren Dougherty's email address is la****@****nge.org
What is Lauren Dougherty's direct phone number?
Lauren Dougherty's direct phone number is +161760*****
What schools did Lauren Dougherty attend?
Lauren Dougherty attended Boston College Carroll School Of Management, Harvard University, Phillips Academy - Andover.
What are some of Lauren Dougherty's interests?
Lauren Dougherty has interest in Children.
What skills is Lauren Dougherty known for?
Lauren Dougherty has skills like Market Research, Analytics, Customer Insight, Sales Operations, Marketing, Marketing Research, Marketing Strategy, Competitive Analysis, Consumer Behaviour, Social Media, Segmentation, Strategy.
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