Lauren Riley Email & Phone Number

New York, United States

• Coordinate the North America (NA) product launches and changes, ensuring seamless execution and timely delivery.
• Collaborate with the digital team to update web pages, ensuring accuracy and consistency when introducing product changes and updating existing web pages.
• Documented existing processes, reducing processing time by 10%, and provided insightful commentary to facilitate analysis and identify areas for improvement in workflows.
• Work closely with the Content Marketing… Show more
• Work closely with the Content Marketing team to update marketing collateral and materials, aligning them with the latest product information and company messaging.
• Lead the automation of Product and Resource Guides, streamlining access and information distribution for internal and external stakeholders.

Brooklyn, New York, United States

• Plan and execute social media campaigns by creating video’s and blog posts to increase brand awareness
• Successfully collaborated with brands such as Hotel RL, The Brooklyn Circus and Taste Makers Africa to build their social media presence as well as Brooklyn Mavens
• Manage social media planning for the execution of marketing strategies and community management
• Monitor the online presence of the company’s brand and engage with users to strengthen relationships
• Utilize… Show more
• Utilize Social media analytics to track viewer engagement and effectively draw conclusions on user data

Greater New York City Area

• Work closely with the marketing team to redesign and reorganize the company’s internal internet to increase employee traffic
• Collaborates with Relationship Managers to oversee 20 plus client accounts, totaling over $10 million, providing superior service daily encouraging account growth
• Develops client knowledge enabling their ability to open investment accounts and build wealth.
• Manage client accounts by facilitating incoming and outgoing movement of checks, wires and… Show more
• Manage client accounts by facilitating incoming and outgoing movement of checks, wires and journals in various amounts including general account maintenance
• Generates client portfolio reports providing an analysis to asset managers and relationship managers

Greater New York City Area

• Assisted Asset Management Department with clientele needs and day-to-day service activities including preparing paperwork packages, data entry, and oversight
• Produced monthly, quarterly, and year-end reports related to relationship manager goals, department revenues, sales contests, and department workflow
• Coordinated client presentations responsible for the preparation of performance reports and updating of internal records

• Facilitated asset transfers to and from brokerage and mutual fund accounts, giving clients the ability to move money into their desired destinations.
• Processed monetary and clerical client requests including new accounts, mutual fund trades, redemptions, direct rollovers, and asset transfers
• Provided client facing and problem solving relationship management by conveying accurate and efficient advice to clients regarding processes and policies regarding paperwork.
• Executed 100… Show more
• Executed 100 plus transfers weekly through validation of client account details with numerous investment firms, mutual fund companies, and clearing firms
• Partnered with Vanguard’s internal department providing support to the Retail Client Account Services Transfers Hotline improving the quality of client service.

• Organized the Filing system by closing important cases through a computerized system.
• Assisted the front desk with checking in clients
• Received Telephone calls and transferred clients to Attorneys

• Received Telephone calls and directed as and were necessary
• Handled constituent issues by providing them with important information through phone and written communication
• Helped with campaigning by reaching out to various communities within the district.
• Researched and collected data on the impact the lack of Pre-K programs had on many New York City families in the district.

Bachelor Of Arts (B.A.), Political Science

Activities and Societies: GirlStory Student Activity Fee Board Multicultural Undergraduate Law Association Iota Iota Iota Multicultural.

Education record