Accurate inputting of data into the computer system daily.Worked well to tight weekly deadlinesFinancial preparation and allocation of respondents’ incentivesHandled complaints and queries effectively and professionally.Volunteered to go out to our client’s homes to care for them when shifts could not be allocated to a carer or nurse. I was commended for the treatment of the mentally of physically disabled people I cared for as well as from our elderly clients

Designing and setting out of proposals.Ensuring the database is up to date at all times.Dealing with all client queries.Sourcing of clients and maintaining client relationships by attending functions.Cold-calling to boost sales.Venue finding and bookings of venue, entertainment, etc.

Typing of quotes from the specifications completed by the Sales Manager/ Consultant.Maintain a register of all quotes typed per region.Binding of original quotes, photocopying and distribution of quotes to sales staff and regions.Typing of tenders on computer and on original documents manually.Photocopying, binding and distribution of completed tenders.Typing of letters, memos and faxes.Updating quote information and the presentation of quotes on WordPerfect and relaying… Show more Typing of quotes from the specifications completed by the Sales Manager/ Consultant.Maintain a register of all quotes typed per region.Binding of original quotes, photocopying and distribution of quotes to sales staff and regions.Typing of tenders on computer and on original documents manually.Photocopying, binding and distribution of completed tenders.Typing of letters, memos and faxes.Updating quote information and the presentation of quotes on WordPerfect and relaying updated information to outlying regions.Maintenance of the ISO 9001 quality system.Travelling with the Business Sales Executives when necessary to locate and monitor potential new business, as well as existing clients.Ordering of stationery and proposal documents timeously. Show less

Provided the sole site-based administrative support to a team of 9 in this Law FirmExcelled in client liaison, reception duties, diary and meeting management Successfully complete monthly reports to be submitted to the two senior partnersIndependently implemented various databases and admin systems to ensure all information was easily accessible to the staffManagement of all incoming and outgoing legal documents and communications Materials control including the processing… Show more Provided the sole site-based administrative support to a team of 9 in this Law FirmExcelled in client liaison, reception duties, diary and meeting management Successfully complete monthly reports to be submitted to the two senior partnersIndependently implemented various databases and admin systems to ensure all information was easily accessible to the staffManagement of all incoming and outgoing legal documents and communications Materials control including the processing of orders, requisitions and records of receiptArranged training courses and venue bookings Show less

Provided excellent customer service to incoming customer calls to this major Council.Handled a switchboard with approx. 100 extensions and emerged as the top operator with the most effectively distributed incoming calls.Effective resolution of customer complaints or queries