Enthusiastic Administrative Manager/Program Coordinator with 15 years of experience in management, supervisory and customer-facing roles within a variety of industries including Education, Retail, Tourism, Arts & Culture, and Community Development. Skilled in team leadership, program coordination, project management, policy and procedure development, customer service, and internal and external client relationship management across diverse and complex audiences and stakeholders. Highly resourceful, organized, and detail-oriented with the ability to think critically, manage multiple priorities simultaneously, and creatively problem solve.