Lauren Flaherty Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

Communication with clients was an essential part of my day-to-day role at RyTech, named one of Inc. Magazine's Fastest Growing Private Midwestern Companies in 2023.Being able to fully understand client needs, why and how it will impact their business, and then communicating those pieces to the internal team at RyTech was essential for success. My success.

Chicago, Illinois

• Managed all aspects of customer and automotive dealership’s accounts at SPP Inc., a financial lienholder for auto care plans
• Provided an exceptional level of customer service support over the telephone and via email
• Ran customer and dealership payments quickly and securely via telephone
• Assessed, scanned validated incoming contracts for mid-month and end of month deadlines
• Accurately completed billing duties such as sending bi-weekly checks and invoices to dealerships
• Edited SPP’s proprietary database per customer or dealership request

Chicago

Duties include organizing and distributing promotional materials, contacting prizewinners, and assistance in planning and executing promotional events from 10 to 1,000+ people. Developing client loyalty for our four Chicago stations (101WKQX, 97.9 The Loop, 89 WLS and 94.7 WLS) through attention to detail is the basis for everything I do.

Chicago, IL

Acclimated 160 first-year students and guests over two summers to Loyola University Chicago throughout 14 orientation programs by mentoring small groups, facilitating connections and assisting with class registration; connecting to campus resources, and introducing to campus traditions and Jesuit values. In my second summer, I was promoted to Returner.

Office Of First And Second Year Advising

As a Peer Advisor, I acted as a mentor to incoming freshmen students at Loyola University Chicago. I met once a week with three sections of University 101 Freshman Seminar classes and their respective Academic Advisor. Together, we would teach the students about how to successfully transition to college. Responsibilities included creating presentations.

Lombard, Illinois

Gift Wrapper: Responsible for wrapping gifts in a timely fashion while customers wait, keeping track of stock and call numbers in a high-pressured situation. Customer service is the first concern, and demanded good organizational skills and quick response time. Professionalism and attention to detail are extremely important to the Von Maur corporation.

Lombard, Illinois

Swim Instructor: Responsible for management of children, 4-12 years old, instructing them in basics of swimming, while keeping safety in mind. Also interacted with parents and supervisors in a positive way to gain respect and trust. Guest Service: Duties included cleaning of deck and bathrooms and tending to the patrons at the various slides and diving.

Bachelor Of Arts (B.A.), Advertising And Public Relations, Minor In Anthropology

Activities and Societies: Alpha Phi Omega, Pi Eta chapter

High School Diploma