Lauren Hallam
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Lauren Hallam Email & Phone Number

Head of Growth and Innovation at SchoolDocs
Location: Christchurch, Canterbury, New Zealand 21 work roles
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Current company
Role
Head of Growth and Innovation
Location
Christchurch, Canterbury, New Zealand
Company size

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Lauren Hallam is listed as Head of Growth and Innovation at SchoolDocs, a with 20 employees, based in Christchurch, Canterbury, New Zealand. AeroLeads shows a matched LinkedIn profile for Lauren Hallam.

Lauren Hallam previously worked as Chief Advisor - Service Design at Ministry Of Education Of New Zealand and Head of Growth Strategy at Carbontrail.

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SchoolDocs

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Profile bio

About Lauren Hallam

Find out if you could benefit from a customer-centred approach- https://9st7zq8sndl.typeform.com/to/xPjgraJNI have 15 years of extensive consulting experience with global brands, leading projects and cross-functional teams. I take a customer-centred approach to help established organisations and startups navigate complex problems, reverse revenue decline, and create new growth.GROW - Get more from existing products and value propositionsFew organisations know why customers choose their products, and as a result don't know how to target improvements. I help organisations to understand consumer purchasing behaviour, identify exactly what customers value and translate this into a roadmap for delivery.SAVE - Transform your digital experience and drive efficiencyDigital transformation programmes aim to streamline and improve organisational process; delivering a better customer experience at lower cost. I help organisations avoid two common mistakes by:1. Designing services that improve the customers pain points that really matter.2. Understanding and activating people and process change which addresses the root cause, and doesn't digitise or ignore existing problems.GROW - Find new market opportunitiesOrganisations facing revenue challenges often start with cost-cutting and efficiency drives. But to address a revenue gap they must find their next opportunity, and do so in a way that manages risk and speed of ROI. I help organisations identify if and where they can create and capture value in existing and emerging markets. I then work with your internal teams to validate and activate the value propositions we develop._ _My Skills• Best-in-class customer research, specialising in Jobs To Be Done• Market research and analysis• Developing and executing targeted strategies• Designing value propositions with strong product-market fit• Shaping product roadmaps and the surrounding customer experience• Leading innovation initiatives• Embedding and coaching teams on innovation and customer-centred thinking• Defining measurement frameworks and experiments for fast, validated learnings

Current workplace

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SchoolDocs
Schooldocs
Head of Growth and Innovation
Christchurch, NZ
Employees
20
AeroLeads page
21 roles

Lauren Hallam work experience

A career timeline built from the work history available for this profile.

Head Of Growth And Innovation

Christchurch, Nz

Head Of Growth Strategy

Current

Christchurch, Canterbury, New Zealand

May 2022 - Present

Lead Senior Consultant | Innovation, Cx & Strategy

Christchurch, Canterbury, New Zealand

We’re a leading, independent consultancy behind world-class projects for nearly 10 years, trusted by major brands to set new benchmarks for exceptional user experience.

Nov 2021 - Dec 2023

Founder

New Zealand

www.humancentreddesign.nzAre you a UX-er, Product person, Service Designer, or simply passionate about the power of Human Centred Design? Join the HCD New Zealand community and help us design a better Aotearoa.

Jul 2021 - Dec 2022

Consultant

New Zealand

I help organisations understand and solve high-value problems through a combination of Strategy, Service Service Design and Product Ownership.The work I do is usually involves technology whether that's launching a new product/ service, establishing an innovation practice or embarking on a digital transformation.I also help organisations through coaching and in person or remote facilitation.https://laurendowding.com/

Apr 2020 - May 2022

Service Design Lead

Christchurch, Canterbury, New Zealand

Leading Service Design activities for Westpac New Zealand's Cyber Security team.FromHereOn is a business design and strategic architecture consultancy. We’re creating a new class of services firm that designs businesses from the perspective of the people we serve. Our outlook is optimistic, high energy, pragmatic and global. We believe, together with our clients, we can reimagine better businesses that create a greater and more positive impact on the world. Our method combines design thinking and strategic architecture techniques, enabling us to gather human and data-driven insights to design business transformation at any scale of enterprise from relatively small firms like us to globally omnipresent brands.

Jan 2021 - Jul 2021

Co-Founder

Mutual Aid New Zealand

Christchurch, Canterbury, New Zealand

https://mutualaid.org.nz/

Mar 2020 - Jun 2020

Cx Squad Lead

Bristol, United Kingdom

Delivering innovation and transformational change is hard. Most organisations' DNA is tuned to be operationally efficient, not disruptive. Change needs energy and some radical thinking. That’s what we bring to the party. We push people out of their comfort zone and help them shift their thinking and see different alternatives to the status quo. It’s hard and it takes a lot of energy, yours and ours, but it’s a lot of fun! We use a Design Thinking and Lean Start-up approach. To us, that means understanding people’s needs, designing solutions for them and taking action to test out those ideas quickly and cost effectively. You learn a huge amount by taking action.

Aug 2017 - Nov 2019

Lead Ux Research And Service Design

Oct 2018 - Apr 2019

Senior Digital Strategist

Bristol, United Kingdom

We’re a dedicated team of creative digital experts with an insatiable appetite for ideas and innovation.

Aug 2016 - Aug 2017

Digital Strategist

Bristol, United Kingdom

Sep 2015 - Aug 2016

Strategy Consultant

Bristol, United Kingdom

Mubaloo has a wealth of expertise working across sectors developing innovative mobile strategies and intelligent mobile apps. Mubaloo provides business transformation consultancy for businesses and the project management, design, integration, development and testing of mobile apps. We help to transform business processes, staff productivity and customer engagement, all through the use of mobile and location-based technologies.

May 2015 - Aug 2015

Digital Strategist

Combining consultancy and delivery to provide an end to end digital service. Keeping you relevant and marketing- effective in an evolving landscape. We help clients define the ‘what and why’ – whether that’s a new digital vision, or simply a new website or app. We do this through a deep understanding of your business, audience needs and environment.

Feb 2013 - May 2015

Digital Account Manager

Bristol, United Kingdom

Digital Account Manager with an interest in strategy, working on a variety of brands across industries including Automotive, Telecommunications, Financial Services and NFPs. Strong experience in the digital space across a variety of top brands with a good technical understanding of web and mobile technologies.

Mar 2012 - Jan 2013

Senior Account Executive

Apr 2011 - Mar 2012

Production Executive

Oct 2010 - Mar 2011
Team & coworkers

Colleagues at SchoolDocs

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FAQ

Frequently asked questions about Lauren Hallam

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What company does Lauren Hallam work for?

Lauren Hallam works for SchoolDocs.

What is Lauren Hallam's role at SchoolDocs?

Lauren Hallam is listed as Head of Growth and Innovation at SchoolDocs.

Where is Lauren Hallam based?

Lauren Hallam is based in Christchurch, Canterbury, New Zealand while working with SchoolDocs.

What companies has Lauren Hallam worked for?

Lauren Hallam has worked for Schooldocs, Ministry Of Education Of New Zealand, Carbontrail, Purple Shirt, and Hcd New Zealand.

Who are Lauren Hallam's colleagues at SchoolDocs?

Lauren Hallam's colleagues at SchoolDocs include Natasha Sparrow, Madeleine Howard, Laura Burrows, and Jane Gregg.

How can I contact Lauren Hallam?

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