Responsible for overseeing daily activity in-house accounts as well as respond to new business opportunities. -Primary contact responsibilities for existing and new businesses-Assist in facilitating sales with pricing and executing proposals-Strengthen client relationships through knowledge of products and services-Closely works with internal team of designers, project managers, and customer service

To provide customer-facing inside sales support and service to ensure an outstanding customer experience regarding furniture specifications.

-Reviewed new orders for order entry-Reviewed acknowledgements and revisions, track & confirm shipments-Tracked product shipments to warehouse and confirmed receipt-Provided timely and concise communication regarding project status to sales and PM teams-Created & maintained client status reports-Followed up on items regarding damages, replacements, short shipment, and unresolved client issues-Coordinated deliveries & installations with client and team

Responsible for working with senior project coordinators, sales, internal/external staff to provide a professional, team-oriented approach of delivering the highest quality service and support to clients within the office furniture industry.•Assisted sales person with the preparation of quotes and proposals•Created pricing documents as requested by sales for presentation to clients/designers•Placed orders with manufacturers, reviews acknowledgements/revisions, tracks and confirms COM shipments, checks shipment status prior to installation•Provided timely and concise communication regarding project status to sales, project managers and updates to clients•Coordinates delivery and installation of orders including creating installation packets, schedules, punchlist resolutions on a day to day basis•Assisted sales with the preparation of bids•Followed up on items regarding damages, replacements, short shipments and any open or unresolved customer issues•Organized all proposals, purchase orders, receiving/delivery information into Team Design as well as status reports

•Welcomed guests in a warm and friendly manner to provide excellent dining experience•Responded to guest inquires/requests, makes reservations, and monitors restaurant activity to determine seating and dining flow•Provided a friendly and clean atmosphere adhering to all COVID-19 protocols and policies

•Supported assigned sales team and acted as primary in house customer contact. •Supported and coordinated with sales team, project managers, and designers to provide all aspects of administrative requirements for projects. •Prepared product proposals, purchase orders, acknowledgements, delivery tickets, client/manufacturer correspondence, bid packages, data entry of manufacturer order acknowledgments into furniture based Team Design program. •Organized order tracking with multiple manufacturers, freight companies, filing claims, and follow up. •Assembled product brochures, furniture cuts, and materials for sales team. •Prepared client order status reports for furniture ordered, confirmation of product ordered/pricing and data entry of vendor acknowledgments into Team Design system.

•Maintained high quality merchandising standards within the flooring category. •Analyzed site metrics and related data to identify merchandising opportunities with the goal of improving conversion rates of products to grow revenue.

Pre Sell Account Manger: Route 206 (Jan 2016- May 2018)•Serviced 95 customers through direct b2b sales using excellent communication and customer service rapport•Up 7.8% in total volume vs prior year in period 1 of 2018•Signed/maintained Customer Development Agreement contracts, creates/designs planograms, executed/assisted in resets of stores•Executed “Power of One” displays with partnerships (Frito) at drug and dollar stores•Worked closely with Food Service Representatives to execute promotions, order new products, deliver point of purchase items/shippers to Food Service accounts•Main route for corporate tours of stores in 2017•1st place winner in Dominate The Great Lakes incentive in summer of 2017•Director of training and communication mentor to new hires•Used internal data base to identify volume trends based on customers and beverages segments to drive volume and revenuePre Sell Account Manager: University Route 215 (Aug 2014- Jan 2016)•Managed the "University Route" which consisted of Carnegie Mellon University, Duquesne University, and University of Pittsburgh and downtown route.•Serviced customers, created orders, and merchandised products on daily basis.•Merchandised product, built displays, and utilized point-of-purchase materials to stimulate sales.•Sold in and executed new promotions, placement of equipment, and conducted sufficient product inventory pars.•Created and maintained relationship and rapport with customers.•Participated in on campus food and beverage tastings.Pre Sell Account Manager: Route 209 (Jan 2013- Feb 2014)•Managed 68 small format accounts in the Pittsburgh region.Pre Sell Representative Support: (June 2012- Jan 2013)•Assisted in covering routes.Member/Mentor of Campus Recruit Class June 2012

•Constructed multiple news releases and feature articles.•Organized media databases.•Event coordinator for all meetings and the Early Childhood Mental Health Speaker.•Constructed creative production booklets and information advertising Smart Start.

•Fulfilled customer orders from store inventory in a timely manner with a high fulfillment percent and sense of urgency.•Demonstrated a level of accuracy, attention to detail and the ability to prioritize multiple tasks in a fast-paced environment.•Maintained the cleanliness of the sales floor, cash wrap area, and stockroom.

•Served as educator to 25 new members of Alpha Phi for two semesters.•Prepared and organized acceptance day into the sorority for the new members, which included scheduling events, following a budget for decorations and refreshments, and leading the beginning introductions and lessons.•Educated new member class weekly on Alpha Phi material including the founders, history, songs, and morals.•Acted as mentor and promoted successful relations between new members and initiated sisters through planned events such as dinners.•Prepared interesting ice breakers to introduce new members to each other as well as to the initiated sisters.•Provided a successful and enjoyable transition from new members to initiated sisters over a six week period into the sorority.

•Supervised 25 five-year-old to seven-year-old children.•Ensured the safety of all children daily.•Planned and organized events of crafts, games, and snacks.

•Fostered successful relations between customers and restaurant.•Provided excellent assistance to customers through phone communication and table side service.•Arranged reservations and restaurant set-up daily.

•Contacted Penn State alumni nightly to solicit donations to various educational aspects for Penn State University.

•Making meals, cleaning work space, working register