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@selma.io
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Laurène Soubrier is listed as Customer Support Specialist at Selma Finance, a with 12 employees, based in Lucerne, Switzerland. AeroLeads shows a work email signal at selma.io and a matched LinkedIn profile for Laurène Soubrier.
Laurène Soubrier previously worked as Yoga Teacher at Self-Employed. Laurène Soubrier holds Bachelor’S Degree In International Hotel Management from Vatel Business School - Hotel & Tourism Management.
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AeroLeads found 1 current-domain work email signal for Laurène Soubrier. Compare company email patterns before reaching out.
International Management & Customer Service specialist with over 10 years of experience in high-end customer service and other demanding administrative positions. Also, I teach yoga.
Listed skills include Hospitality, High Quality Standards, Customer Experience, Customer Service, and 32 others.
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A career timeline built from the work history available for this profile.
Zurich, Switzerland
‣ Customer Support & Success content quality assurance
‣ Copywriting for product (mobile app, website), published content (FAQs, blog), newsletters
‣ Translation services (FR/EN)
‣ Customer Support & Success live chat and emails
Weggis, Lucerne, Switzerland
‣ Training new hires for the Reception and Planning & Reservation departments
‣ Assisting guests from their first enquiry to the reservation confirmation
‣ Scheduling treatments over 1-2 weeks for guests, following their personal preferences and ensuring protocols and health measures are consistently observed
Créteil, Île-De-France, France
Paris, France
‣ Training and supervising new co-workers since the hotel opening (brand processes, customer care, Opera…)
‣ Implementing and updating work processes
‣ Coordinating the Front Office department under change of management
‣ Supervising concierge service
‣ Reception (personalising arrival and departure process, handling complaints…)
Paris, France
‣ Coordinating headquarters and local branches of the firm
‣ Organising and supervising events and meetings
‣ Attending meetings and delivering minutes
‣ Executing and following up on recruitment processes
‣ Designing and implementing new work processes, updating existing ones
‣ Managing employees' personnel file (contracts, holiday, training, payslips…)
‣ Monitoring monthly pay
London, United Kingdom
‣ Training and supervising co-workers for 2 different positions
‣ Planning shift schedules for a 30-people team
‣ Coordinating Front Office, Back Office and other departments (Housekeeping, Engineering, Sales…)
‣ Reviewing reservations and correcting discrepancies (profiles, billing, requests…)
‣ Managing room allocation according to guests' preferences and special requests
‣ Personalising guest experience
Hoi An, Quang Nam, Vietnam
‣ Hotel management
‣ Restaurant management
‣ Sales
‣ Accounting
Carcassonne, France
Other employees you can reach at selma.io. View company contacts for 12 employees →
Nati Lalayants
Colleague at Selma FinanceHelsinki, Uusimaa, Finland
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JL
Jenni-Kaisa Lyytikäinen
Colleague at Selma FinanceHelsinki, Uusimaa, Finland
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JK
Judith Keufl
Colleague at Selma FinanceZurich, Switzerland
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JL
Jyri L.
Colleague at Selma FinanceFinland
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SE
Sonja Egger
Colleague at Selma FinanceHelsinki, Uusimaa, Finland
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MB
Marco Barmettler
Colleague at Selma FinanceZurich, Switzerland
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SC
Selma Costa
Colleague at Selma FinanceManaus, Amazonas, Brazil
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FA
Filippo Accardi
Colleague at Selma FinanceSan Vito Lo Capo, Sicily, Italy
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NL
Niklas Linser
Colleague at Selma FinanceHelsinki, Uusimaa, Finland
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HS
Henrik Sundén
Colleague at Selma FinanceHelsinki, Uusimaa, Finland
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Quick answers generated from the profile data available on this page.
Laurène Soubrier works for Selma Finance.
Laurène Soubrier is listed as Customer Support Specialist at Selma Finance.
AeroLeads has found 1 work email signal at @selma.io for Laurène Soubrier at Selma Finance.
Laurène Soubrier is based in Lucerne, Switzerland while working with Selma Finance.
Laurène Soubrier has worked for Selma Finance, Self-Employed, Chenot Palace Weggis, Yuj Paris - Maison De Pleine Conscience, and Yoga Et Sens.
Laurène Soubrier's colleagues at Selma Finance include Nati Lalayants, Jenni-Kaisa Lyytikäinen, Judith Keufl, Jyri L., and Sonja Egger.
You can use AeroLeads to view verified contact signals for Laurène Soubrier at Selma Finance, including work email, phone, and LinkedIn data when available.
Laurène Soubrier holds Bachelor’S Degree In International Hotel Management from Vatel Business School - Hotel & Tourism Management.
Laurène Soubrier is listed with skills including Hospitality, High Quality Standards, Customer Experience, Customer Service, Inter Departmental Coordination, Hospitality Management, Receptionist Duties, and Phone Etiquette.
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