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Lauren Feehrer, Ccxp Email & Phone Number

Transform your mid-market company into a CX powerhouse 🚀 | Boost growth, retention, and profitability with differentiated customer experiences | 3 strategic partnerships annually | DM to explore the possibilities at LoyaltyCraft Consulting
Location: Carlsbad, California, United States 9 work roles 2 schools
1 work email found @loyaltycraft.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Current company
Role
Transform your mid-market company into a CX powerhouse 🚀 | Boost growth, retention, and profitability with differentiated customer experiences | 3 strategic partnerships annually | DM to explore the possibilities
Location
Carlsbad, California, United States

Who is Lauren Feehrer, Ccxp? Overview

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Lauren Feehrer, Ccxp is listed as Transform your mid-market company into a CX powerhouse 🚀 | Boost growth, retention, and profitability with differentiated customer experiences | 3 strategic partnerships annually | DM to explore the possibilities at LoyaltyCraft Consulting, based in Carlsbad, California, United States. AeroLeads shows a work email signal at loyaltycraft.com and a matched LinkedIn profile for Lauren Feehrer, Ccxp.

Lauren Feehrer, Ccxp previously worked as Founder and President at Loyaltycraft Consulting and Client Experience Lead at Art Of Drawers. Lauren Feehrer, Ccxp holds Bachelor Of Arts, Communication Studies, Leadership, Journalism from University Of Rhode Island.

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{first}@loyaltycraft.com
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Profile bio

About Lauren Feehrer, Ccxp

My Grandfather’s briefcase was passed down to me when I graduated from college. I remember the laughs from my fellow Accenture consultants on my first day at the office with their fresh black laptop bags slung securely over their shoulders. The leather was smooth and supple, with tattered edges and a slight creaking. The truth was, I was proud to be carrying it and it made me think of the decades of dedication, perseverance, and sweat equity that brought me to this place.You see, my Grandfather was a small business owner in an old mill town in New England. He didn’t have a website, or Facebook page, or anyone for that matter thinking about marketing. His customers came to him because they knew they could trust Leo. He knew all his customers by name too – and those relationships lasted lifetimes.LoyaltyCraft is founded on these same principles. In a time in which customer experience is the next corporate battleground (Jerry Gregoire) every business must take a good look in the mirror. Are we serving our customers? Are we building relationships that will last a lifetime? If not, why? And how do we fix it?LoyaltyCraft’s consulting services focus on taking a holistic look at the customer journey. We look across the organization to examine what is often only addressed in departmental silos. Some of the questions we examine include:• How is the brand recognized and perceived in the marketplace?• How are you tracking your customer engagement? What customer metrics are you using to make decisions?• What are your customer touchpoints and how do you close the loop with your customers?• What is the company culture and level of employee engagement?At LoyaltyCraft, we are passionate about helping you identify the current challenges in your organization and working with you to drive key improvements, resulting in great customer experiences that will increase profitability. Let LoyaltyCraft help you create life-long customers.

Listed skills include Vendor Management, Agile Methodologies, Business Analysis, Outsourcing, and 41 others.

Current workplace

Lauren Feehrer, Ccxp's current company

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LoyaltyCraft Consulting
Loyaltycraft Consulting
Transform your mid-market company into a CX powerhouse 🚀 | Boost growth, retention, and profitability with differentiated customer experiences | 3 strategic partnerships annually | DM to explore the possibilities
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9 roles · 11 years

Lauren Feehrer, Ccxp work experience

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Founder And President

Current

Are you ready to take your customer experience to the next level? At LoyaltyCraft, we understand the importance of putting the customer at the center of your business. As a customer experience advisory firm, we take a holistic approach to examining the customer journey and identifying challenges in your organization. From brand recognition and tracking.

Feb 2016 - Present

Client Experience Lead

Current

Marietta, Georgia, US

Art of Drawers creates joyful, inspirational experiences for our clients through our custom-crafted creations. Each masterpiece is designed to deliver aesthetically beautiful living spaces in any room of your home. We achieve this by seamlessly merging the worlds of design and utility to give a masterpiece that is custom-tailored to suit both your needs.

Nov 2024 - Present

Customer Insights, Strategy, And Operations

Irvine, California, US

Rareview's craft is full-stack creative — design, development, marketing, and media. For 20 years we've helped companies grow their business online.In my role, I supported Rareview's clients with qualitative customer research, persona development, brand perception study, and content strategy.

Jan 2018 - Apr 2022

Customer Experience Strategist

San Diego, California, US

Consultant to help Start-ups and early stage companies with high-growth potential. Any stage from ideation to Series A; pre-revenue to $10MFacilitator of weekly pivot session series, found here at The Brink's YouTube Channel: https://www.youtube.com/playlist?list=PLvCtrWYRFRVzcPh9HT-tUHTIhRpKLvqNj

Jul 2019 - Dec 2021

Member Advisor

Insightwave

Insight Wave was created to make customers happier by improving the way businesses interact with them. Insight Wave’s multi-dimensional business and leadership training program gives companies a way to transform their customer experiences, with lessons from the world’s best brands and foremost customer experience experts, exclusive site visits to leading.

Jan 2019 - Jan 2021

Senior Advisor, Animal Health

Laguna Beach, CA, US

DanaShift is a contemporary consulting firm with a single purpose - Helping distinctive healthcare leaders deliver sustainable, profitable growth.

Apr 2016 - Aug 2018

Vice President

Conshohocken, PA, US

  • Alliance was acquired by EPAM (2015)
  • Managed all engagements in regional territories (West and New England) including revenue targets, client satisfaction and global team performance
  • Created and led the company-wide Voice of the Customer Program for 7 years
  • Drove the Client Site Review Program by collecting and analyzing data, presenting feedback internally and to clients, implementing action plans, and following up on customer issues
  • Led initiative to continuously improve the Quality Management System including implementation of Agile frameworks, metrics, and training
  • Managed organization-level project tracking and action plans via a custom-built weekly PMO Dashboard Tool
Jul 2005 - Sep 2015

Vice President Of Customer And Product Management

Tustin, California, US

Head of customer experience and product design for early-stage startup (multi-location full-service veterinary hospital and pet campus)

2015 - 2015

Consultant / Manager

Dublin 2, IE

- ERP Implementation Consultant, Oracle Order Management, Global Lead for Pricing/Leasing- Global Business Process Outsourcing

Jul 2000 - Jul 2005
2 education records

Lauren Feehrer, Ccxp education

Bachelor Of Arts, Communication Studies, Leadership, Journalism

University Of Rhode Island

Education record

E.O. Smith High School
FAQ

Frequently asked questions about Lauren Feehrer, Ccxp

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What company does Lauren Feehrer, Ccxp work for?

Lauren Feehrer, Ccxp works for LoyaltyCraft Consulting.

What is Lauren Feehrer, Ccxp's role at LoyaltyCraft Consulting?

Lauren Feehrer, Ccxp is listed as Transform your mid-market company into a CX powerhouse 🚀 | Boost growth, retention, and profitability with differentiated customer experiences | 3 strategic partnerships annually | DM to explore the possibilities at LoyaltyCraft Consulting.

What is Lauren Feehrer, Ccxp's email address?

AeroLeads has found 1 work email signal at @loyaltycraft.com for Lauren Feehrer, Ccxp at LoyaltyCraft Consulting.

Where is Lauren Feehrer, Ccxp based?

Lauren Feehrer, Ccxp is based in Carlsbad, California, United States while working with LoyaltyCraft Consulting.

What companies has Lauren Feehrer, Ccxp worked for?

Lauren Feehrer, Ccxp has worked for Loyaltycraft Consulting, Art Of Drawers, Rareview, The Brink Sbdc, and Insightwave.

How can I contact Lauren Feehrer, Ccxp?

You can use AeroLeads to view verified contact signals for Lauren Feehrer, Ccxp at LoyaltyCraft Consulting, including work email, phone, and LinkedIn data when available.

What schools did Lauren Feehrer, Ccxp attend?

Lauren Feehrer, Ccxp holds Bachelor Of Arts, Communication Studies, Leadership, Journalism from University Of Rhode Island.

What skills is Lauren Feehrer, Ccxp known for?

Lauren Feehrer, Ccxp is listed with skills including Vendor Management, Agile Methodologies, Business Analysis, Outsourcing, Sdlc, Crm, Business Process, and Integration.

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