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Lauren Ficker Email & Phone Number
Customer Success Enablement Manager
at
Mentor Collective
2 phones found
area 636
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success Enablement Manager
Location
Greater St. Louis, United States
Company size
Who is Lauren Ficker? Overview
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Quick answer
Lauren Ficker is listed as Customer Success Enablement Manager at Mentor Collective, a with 286 employees, based in Greater St. Louis, United States. AeroLeads shows phone signal with area code 636 and a matched LinkedIn profile for Lauren Ficker.
Lauren Ficker previously worked as Product Knowledge Manager at Mentor Collective and Partner Success Operations Manager at Mentor Collective. Lauren Ficker holds Bachelor Of Science (B.S.), Psychology from Truman State University.
Company email context
Email format at Mentor Collective
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Mentor Collective
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Profile bio
About Lauren Ficker
Hi there đź‘‹ I am an EdTech professional with experience in program operations, product management, knowledge management, technical writing, and customer success. I thrive in fast paced environment, where I can turn ambiguous concepts or projects into a strategic, customer-centric product, service or content. I am known to be extremely organized and detail-orientated, while still ensuring planning doesn't interfere with progress. In my current role at Mentor Collective, I work as a connection between our Product, Customer Success, and Customer Education teams. I am heavily involved in early product design, training, and change management. I redesigned and manage our customer knowledge base. I also specialize in Customer Success operations for enterprise programs and new markets. Thank you for stopping by!If you would like to connect further, I can be reached though email: ficker.lauren@gmail.com.
Listed skills include Time Management, People Skills, Public Relations, Communication, and 19 others.
Current workplace
Lauren Ficker's current company
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Mentor Collective
8 roles
Lauren Ficker work experience
A career timeline built from the work history available for this profile.
Product Knowledge Manager
Current• Redesign and implement continual improvements for the customer knowledge base• Manage and contribute to external and internal content creation, education, and training
Jun 2023 - Present
Partner Success Operations Manager
• Streamlined Product and Customer Success collaboration on product development and releases• Coordinated new market development, including product design and program management
Jan 2022 - Jun 2023
Senior Partner Success Operations Associate
• Identified and acted on opportunities for processes improvements on the Customer Success team• Managed the Mentorship Ambassador Program and Scholarship Program
Jul 2021 - Dec 2021
Partner Success Operations Associate
• Monitored program performance and user satisfaction, and implemented interventions accordingly
Aug 2020 - Jun 2021
College Adviser
• Created and presented a year-long college- and-career planning curriculum • Tracked individual student progress and applied a data-driven, proactive approach to advising
Dec 2018 - Jun 2020
Admission Counselor
• Provided personalized support to prospects and coordinated Student Orientation• Maintained up-to-date prospect data and conducted targeted recruitment campaigns
Sep 2017 - Dec 2018
Executive Assistant
• Implemented and maintained project management and internal communication software• Managed all internal knowledge and documentation for processes, services, and products
Jan 2017 - Aug 2017
Team & coworkers
Colleagues at Mentor Collective
Other employees you can reach at mentorcollective.org. View company contacts for 286 employees →
IO
Isabel O’Neill
Colleague at Mentor CollectiveMassapequa, New York, United States
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KJ
Khushi Jain
Colleague at Mentor CollectiveDavis, California, United States
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BK
Britney Kieu
Colleague at Mentor CollectiveLos Angeles, California, United States
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JL
Jacob Li
Colleague at Mentor CollectiveNew York City Metropolitan Area, United States
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Angella N. Perez Ramirez
Colleague at Mentor CollectiveRiverside, California, United States
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JB
Jessica Black
Colleague at Mentor CollectiveRiverside, California, United States
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Velinda Mackey
Colleague at Mentor CollectiveUnited States
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AM
Auxiliadora Martinez
Colleague at Mentor CollectiveContact Info, United States
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Thomas Foley
Colleague at Mentor CollectiveBloomington, Indiana, United States
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AS
Alli Stevens
Colleague at Mentor CollectiveSimi Valley, California, United States
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Isabel O’Neill
Colleague at Mentor CollectiveMassapequa, New York, United States
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KJ
Khushi Jain
Colleague at Mentor CollectiveDavis, California, United States
View →
BK
Britney Kieu
Colleague at Mentor CollectiveLos Angeles, California, United States
View →
JL
Jacob Li
Colleague at Mentor CollectiveNew York City Metropolitan Area, United States
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AN
Angella N. Perez Ramirez
Colleague at Mentor CollectiveRiverside, California, United States
View →
JB
Jessica Black
Colleague at Mentor CollectiveRiverside, California, United States
View →
VM
Velinda Mackey
Colleague at Mentor CollectiveUnited States
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AM
Auxiliadora Martinez
Colleague at Mentor CollectiveContact Info, United States
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TF
Thomas Foley
Colleague at Mentor CollectiveBloomington, Indiana, United States
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AS
Alli Stevens
Colleague at Mentor CollectiveSimi Valley, California, United States
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2 education records
Lauren Ficker education
Bachelor Of Science (B.S.), Psychology
Master Of Science In Education, Student Affairs Administration
FAQ
Frequently asked questions about Lauren Ficker
Quick answers generated from the profile data available on this page.
What company does Lauren Ficker work for?
Lauren Ficker works for Mentor Collective.
What is Lauren Ficker's role at Mentor Collective?
Lauren Ficker is listed as Customer Success Enablement Manager at Mentor Collective.
What is Lauren Ficker's phone number?
AeroLeads has found 2 phone signal(s) with area code 636 for Lauren Ficker at Mentor Collective.
Where is Lauren Ficker based?
Lauren Ficker is based in Greater St. Louis, United States while working with Mentor Collective.
What companies has Lauren Ficker worked for?
Lauren Ficker has worked for Mentor Collective, Missouri College Advising Corps, Truman State University, and Dsquared International Llc.
Who are Lauren Ficker's colleagues at Mentor Collective?
Lauren Ficker's colleagues at Mentor Collective include Isabel O’Neill, Khushi Jain, Britney Kieu, Jacob Li, and Angella N. Perez Ramirez.
How can I contact Lauren Ficker?
You can use AeroLeads to view verified contact signals for Lauren Ficker at Mentor Collective, including work email, phone, and LinkedIn data when available.
What schools did Lauren Ficker attend?
Lauren Ficker holds Bachelor Of Science (B.S.), Psychology from Truman State University.
What skills is Lauren Ficker known for?
Lauren Ficker is listed with skills including Time Management, People Skills, Public Relations, Communication, Public Speaking, Fundraising, Critical Thinking, and Social Media.
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