Lauren Gorvy Email and Phone Number

• Aligned product roadmaps and technical dependencies between two organizations within the bank to ensure transparency on an annual, quarterly and operational level; orchestrated workshops for leadership to align on goals• Forged partnerships across the two organizations at a leadership and scrum team level• Ensured critical cross-functional initiatives in the Small Business and Payments space were documented, monitored and completed; managed implementation of such programs; shared knowledge with various project managers• Mentored and managed an intern from the Year Up program, an organization that aims to bridge the opportunity divide for young adults through skills, experiences and support

• First program management hire for the Financial Platforms Engineering Organization, consisting of 12+ backend development teams, tasked with bringing program management processes to this organization• Helped create and refine our organization’s quarterly planning, intake and reporting processes • Managed complex programs across the internal organization and across multiple external product & engineering teams • Acted as a point of contact for cross-functional programs by streamlining communication and requests to our engineering managers and teams

• Recipient of U.S. Bank’s Legend of Possible Award in 2020, the highest recognition for U.S. Bank Employees• Hired and built a team of Portfolio Managers• Coordinated all releases for our agile release train (ART), consisting of 10+ scrum teams• Managed multifaceted programs across multiple teams within the ART, and with external teams across the bank, ensuring completion of milestones and risk mitigation; organized and facilitated Program Increment Planning for all teams• Started a biweekly and quarterly prioritization cadence for the DevOps team, using kanban• Assisted developing our scrum teams’ agile processes, release processes and security processes; coached and mentored new scrum masters on such processes• Helped Lead Architects and Developers manage security findings, remediation dates and needed deferrals; managed timeline of security requirements across the ART• Acted as liaison between the Product/Engineering & Customer Support team to ensure customer requests were prioritized and teams were prepared to support upcoming releases

• Acted as Secretary for the inaugural Atlanta Asian Heritage Business Resource Group with the goal of raising awareness of Asian cultures, empowering employees and creating development opportunities

• Directed and protected two software development teams and the DevOps team using SAFe methodologies, facilitating their sprint ceremonies (backlog grooming, sprint planning, retrospectives, stand up and program increment planning), and coordinating dependencies between development teams and DevOps team• Partnered with the bank's security and compliance teams to ensure development adhered to all necessary standards• Communicated status of releases, goals, and risks to a variety of stakeholders, both internally to leadership and the PMO, as well as externally to customers• Taught new members of our team about our agile processes

• Managed several java development teams using agile methods, maintaining their scrum boards and tickets in JIRA, assisting with their sprint planning, coordinating dependencies, mitigating roadblocks, and ensuring key projects and deadlines were met, and such statuses were communicated to key stakeholders• Organized the software releases for Sharecare with technology, site operations, QA departments and stakeholders• Coordinated technology projects with other teams (content, data, analytics, email)• Performed basic QA and user acceptance testing• Collaborated with international teams in Berlin, Sao Paolo, and Paris, managing the implementation of a Portuguese-language instance of the Sharecare Platform in Brazil

• Implemented LiveSource (a cloud-based Supplier Collaboration Network comprising of industrial strength modules for RFx events, Supplier Performance Management and a broad Supplier Network) to new customers and set up their accounts by creating unique templates based on their business needs• Trained new and existing customers in North and South America on LiveSource software tools and best practices, using Powerpoint presentations; maintained contact with customers to promote LiveSource as the tool of choice for managing their supply chain• Tested the software and identified areas of weakness and ideas for enhancements; submitted tickets to the IT department• Wrote numerous training manuals for software modules in English and Spanish• Translated LiveSource software into Spanish and managed collection and organization of translations for multiple languages

• Reviewed English-language materials and presentations; wrote a manual for future overseas interns• Conducted interviews and compiled information on health issues for foreigners• Published an article on World Blood Day in the Taiwan Epidemiology Bulletin

• Planned logistics for many of CIFAL’s events, including the Americas Awards and International CIFAL Network Meeting; collaborated with CIFAL’s partners to work on more programs• Administered office duties, accounting and updated CIFAL's web pages (www.cifalatlanta.org, www.americasaward.org)

• Instructed at Beijing University’s English summer program for the faculty’s college and middle school students; received TEFL certification• Taught oral English to over 500 3rd through 5th grade students at Shenzhen Primary School (a key school); encouraged students to love English; developed interactive and creative lesson plans; assisted students with speeches for government competitionsTwo articles on Shenzhen Primary School's website about Lauren's teaching:http://szps.sz.edu.cn/xyxw/476.jhtmlhttp://szps.sz.edu.cn/xyxw/453.jhtml