Lauren Green Email & Phone Number

Kingston Upon Hull, England, GB

Hull, England, United Kingdom

Hull, England, United Kingdom

• Completing a data cleanse to ensure customer data is self-contained and all accounts are grouped together by their company hierarchies.
• This involves detecting and correcting inaccurate data such as company acquisitions and company name changes.
• Developing excellent skills in Arco’s customer data quality management tool, SAP ECC and SAP CRM, customer relationship management software.
• Use of Dun & Bradsheet and Company House to understand companies’ hierarchy.
• Knowledge of Microsoft programs including RingCentral, Excel and Outlook

Hull, United Kingdom

• Adapt to all situations when working over the phone and face to face, in and out of office location, to gather reliable and valid market research.
• Data entry of participants completed surveys.
• Commissioned by organisations including Hull City of Culture 2017, Stoke-on-Trent Council and Police and Crime Commissioner for Wiltshire and Swindon.

Hull, United Kingdom

• Maintain and regularly post on busy hull venues social media including Silvers Bar & Restaurant, Dirty Dicks Bar, Riddlers Bar and Lizard Lounge.
• Successfully publish a email campaign using mail chimp to promote current offers in the venues.
• Using the Facebook’s Ads tool to create successful paid for advertisement reaching over 20,000 people.
• Create marketing campaigns for each venue to help create brand awareness.
• Helping to deal with customers questions and take bookings through telephone, email and social media.
• Work with designers to improve restaurant marketing including venue posters and menus.

Meadowhall, Sheffield

• Delivering a great customer experience when welcoming guest and completing checkins.
• Listening to customers, managing any requests or issues with genuine warmth and interest.
• Following cash and banking procedures.
• Keeping my team and customers safe by following health and safety procedures, including regular fire and safety walks.

Sheffield, United Kingdom

Research into music industry magazines and music venues. With this information, compile databases including contacts details. Use of Snapchat to improve PFTP social media presence.

Hull, United Kingdom

• Successful use of computer programmes and websites including Pursuit, Shopify and Royal Mail.
• Used creative writing skills to promote positive emotions towards products when writing descriptions for the company website, encouraging customers to buy from the site.
• Responsibility to respond to both positive and negative Trustpilot views.
• Product knowledge on successful brands including Pandora, Nomination and Daisy.
• Working during the busy Christmas period; meeting targets and ensured all web orders are fulfilled on time.

Hull, United Kingdom

• Promotion of well known brands including Lego, Dorito and Asda
• Create footfall and meet targets
• Event management

Sheffield, United Kingdom

• Working on the shop floor of a fast pace retail store during Christmas and sale periods.
• Using my extreme attention to detail I like to ensure all customer get exactly what they are looking for and leave the store in a positive way.
• Excellent customer service, creating a happy environment for all types of customers.
• Merchandising including phase changes and using best sellers lists.

Higher National Certificate, Data Analyst, Distinction

Msc Social Research, Distinction

●Gained skills in how to collect, analyse and interpret social data, using both qualitative and quantitative techniques. ● Skilled in.

Bachelor'S Degree, Marketing Communication And Advertising, 2:1

Activities and Societies: Marketing Society ● Achieved knowledge and skills needed to work in the marketing industry, including customer.