Lauren Hall

Lauren Hall Email and Phone Number

Senior Customer Success Manager @ TELUS Health | TELUS Santé
Prairie Village, KS, US
Lauren Hall's Location
Prairie Village, Kansas, United States, United States
About Lauren Hall

As a Client Success Manager, I am known as a passionate leader, leveraging business and technical acumen to generate solutions for complex issues. I specialize in championing strategic initiatives to deliver effective results, participating in critical decision-making processes while working proactively with cross-functional teams to drive competitive advantage. With a strategic mindset, I am committed to cultivating exceptional stakeholder relationships, meeting their needs and expectations at every step. As an experienced and goal-oriented professional, clients know they can rely on my ability to provide exceptional service, resources, and methods to meet ever-changing objectives and ensure compliance with all regulatory requirements, based on my expertise in the following areas: Strategic PlanningProduct MarketingProcess OptimizationProject ManagementSoftware Solutions

Lauren Hall's Current Company Details
TELUS Health | TELUS Santé

Telus Health | Telus Santé

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Senior Customer Success Manager
Prairie Village, KS, US
Website:
telushealth.com
Employees:
7016
Lauren Hall Work Experience Details
  • Telus Health | Telus Santé
    Senior Customer Success Manager
    Telus Health | Telus Santé
    Prairie Village, Ks, Us
    View
  • Telus Health | Telus Santé
    Senior Client Success Manager
    Telus Health | Telus Santé Sep 2023 - Present
    View
  • Ascend Learning
    Senior Client Success Manager
    Ascend Learning Sep 2021 - Aug 2023
    Leawood, Ks
    Collaborating with more than 85 higher education institutions and K-12 districts, I developed strategic implementation plans that included measurable targets for student and employee participation. I also facilitated presentations to key stakeholders and government officials to ensure product success.• Negotiated mutually beneficial pricing and terms for contract renewals.• Provided technical set up and troubleshooting for key clients, including SSO, LTI, AICC, and SCORM.
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  • Cerner Corporation
    Program Manager I
    Cerner Corporation Aug 2020 - Sep 2021
    Kansas City, Missouri, United States
    • Plan and carry out multiple team activities and learning workshops• Facilitate Pricing and Packaging process of solutions along with programs• Research and apply best practice methodologies in program development and execution• Manage program components, with accountability for completion of tasks and deliverables
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  • Cerner Corporation
    Senior Associate Consultant
    Cerner Corporation Oct 2019 - Aug 2020
    Kansas City, Missouri Area
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  • Cerner Corporation
    Associate Consultant
    Cerner Corporation Jun 2017 - Oct 2019
    Kansas City, Missouri Area
    • Execute the Point of Care solution, overseeing the duration of project time lines and ensuring deliverables are met in a timely manner • Lead and facilitate client meetings with solution experts and company executives• Design and implement venue specific software solutions • Configure the Point of Care solution for multiple clients across the United States and Canada • Responsible for direct communication with solution experts and health system executives regarding best practices for venue specific solution design and configuration • Establish and maintain meaningful relationships with clients to earn trust and respect
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  • Oklahoma State University Foundation
    Development Intern - Arts & Sciences
    Oklahoma State University Foundation Aug 2016 - May 2017
    Stillwater, Oklahoma
    • Organized and carried out Hall of Fame Event for the college • Maintained relationships with alumni and donor
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  • Kappa Delta Sorority
    Multiple Positions
    Kappa Delta Sorority Aug 2013 - May 2017
    Stillwater, Oklahoma
    SET Leader, Sisterhood Chair, Recruitment Chair, Vice President Secretary AssistantVice President Member Educator• Guided new members through the New Member Education experience for my sorority • Implemented a mentoring program for their first six weeks of college • Set expectations and held new members to standards required for membership into my sorority • Organized educational workshops relevant to college women today
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  • University College Of Advising
    Student Academic Mentor
    University College Of Advising Aug 2014 - Dec 2016
    Stillwater, Oklahoma
    • Coached students in areas such as major selection, finances and study techniques • Served marginalized student populations including first generation, remedial, and undecided student
  • Homecoming Steering
    Public Outreach, Publication Design
    Homecoming Steering Mar 2015 - Nov 2016
    • Created media kits for the local news outlets • Wrote press releases for big events and announcements • Designed, edited and printed the homecoming program
  • Pepsi Ice Center
    Facility Operations
    Pepsi Ice Center Apr 2010 - Aug 2016
    Bloomington/Normal, Illinois Area
    Learned strong customer service skills, scheduled events
  • Oklahoma State University
    New Student Orientation Leader
    Oklahoma State University Apr 2014 - Jul 2014
    Stillwater, Oklahoma
    Guided new parents and students through the OSU orientation program• Enrolled the students, gave presentations on campus resources while working in a team enviroment
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  • College Of Arts And Sciences
    Freshman Forum
    College Of Arts And Sciences Sep 2013 - May 2014
    Stillwater, Oklahoma
    Attended weekly meetings; shadowed current Arts and Sciences student council members
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  • Dance Marathon At Oklahoma State University
    Public Outreach Committee Member
    Dance Marathon At Oklahoma State University Sep 2013 - Feb 2014
    Stillwater, Oklahoma
    Public Relations; advertised for Dance Marathon, attended events and frequent meetings
  • Homecoming Big Committee
    Public Relations
    Homecoming Big Committee Sep 2013 - Oct 2013
    Assitsted Steering committee, assembled hotel packets, worked alumni booth

Lauren Hall Education Details

Frequently Asked Questions about Lauren Hall

What company does Lauren Hall work for?

Lauren Hall works for Telus Health | Telus Santé

What is Lauren Hall's role at the current company?

Lauren Hall's current role is Senior Customer Success Manager.

What schools did Lauren Hall attend?

Lauren Hall attended Umkc Henry W. Bloch School Of Management, Oklahoma State University.

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