Lauren Heath

Lauren Heath Email and Phone Number

Customer Success @ Sparx | Editor & Blogger @ Dining Devon | Freelance Food, Drink, Family Writer | SW Hospitality Judge @ South West 660
Lauren Heath's Location
Exeter, England, United Kingdom, United Kingdom
Lauren Heath's Contact Details

Lauren Heath work email

Lauren Heath personal email

n/a

Lauren Heath phone numbers

About Lauren Heath

I am currently a Support Specialist in a Customer Success Team in Ed Tech. I have a wide variety of experience in different industries under my belt. My side hustle, apart from raising a cool mini-me, is as a food and drink blogger, food writer, content creator, hospitality judge, networker and connecter - busy huh?!I love it; I love meeting people, nurturing relationships, and enabling customer success. I'm obsessed with great food & drink, passionate about sharing great f&d businesses, as well as the hard working people behind them. I adore Devon and am a huge advocate for the county and the joys of living and visiting here. I'm really proud to have been featured in magazines and online for both my admin and blogging career. If you want to know more specifics, read on...After 7 years in the hospitality industry, I have over 15 years of business & administrative experience, having managed offices and supported senior staff in SME’s in a variety of sectors including:- construction- events- education - law- engineering & manufacturing- edtechSince 2016 I have been a Food Blogger for Dining Devon and have been the Editor since 2019, writing about food & drink events, eateries and also product reviews. I have also been writing articles and food reviews for regional and local magazines. Since 2018 I have been judging food and hospitality establishments for various SW food awards bodies.I enjoy networking in both business related and foodie circles and have some great connections from this. On a few occasions I have enabled business deals to happen by introducing connections from different groups to each other in the knowledge they would match and these have become successful partnerships.Awards/features:> May 2021: Featured in Quay Magazine's 'Meet the Maker' series, discussing my food blog Dining Devon, my background and how the hospitality industry has adapted throughout covid.>January 2018: Selected as one of Exeter's 100 Most Influential Women by Grow Exeter Magazine, out of over 500 nominations> March 2018: Featured in the special feature which tied in with International Women's Day #100WomenExeter.> April 2017: Shortlisted in Pitman Training #SuperAchievers Awards in the Working Mum of the Year category> February 2016: Featured in Express and Echo Business Insider feature> March 2016: Featured in Exeter Living magazine as 'One to Watch'Social Channels:- Twitter & Instagram: @Lauren_Heath_PA- Online website portfolio: http://laurenheath.me

Lauren Heath's Current Company Details
South West 660

South West 660

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Customer Success @ Sparx | Editor & Blogger @ Dining Devon | Freelance Food, Drink, Family Writer | SW Hospitality Judge
Lauren Heath Work Experience Details
  • South West 660
    Marketing Communications Manager
    South West 660 Sep 2023 - Present
    Exeter, England, United Kingdom
    South West 660 is an iconic road trip from Poole in Dorset to Watchet in Somerset, following the beautiful coastline of south west England.With 12 unique sections, each around 50 miles long, you will experience the diversity and splendour of the four counties that make up this corner of the UK.Having written blogs for South West 660 since March 2022, I now run their socials for them as well as curate monthly newsletters, liaise with Partner businesses and seek out excellent new… Show more South West 660 is an iconic road trip from Poole in Dorset to Watchet in Somerset, following the beautiful coastline of south west England.With 12 unique sections, each around 50 miles long, you will experience the diversity and splendour of the four counties that make up this corner of the UK.Having written blogs for South West 660 since March 2022, I now run their socials for them as well as curate monthly newsletters, liaise with Partner businesses and seek out excellent new businesses to show off along our routes. Show less
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  • Sparx Learning
    Support Specialist (Customer Success)
    Sparx Learning Aug 2020 - Present
    Exeter
    Sparx Learning exists to improve the world through Learning. We create systems that support students, teachers, and school leadership to improve educational outcomes and currently have 3 systems - Sparx Maths, Sparx Reader and Sparx Science, as well as our home learning maths platform Numerise.Every subject is different, so each Sparx system is carefully researched and designed to maximise impact in that discipline.Providing first line contact for our customers ensuring Customer… Show more Sparx Learning exists to improve the world through Learning. We create systems that support students, teachers, and school leadership to improve educational outcomes and currently have 3 systems - Sparx Maths, Sparx Reader and Sparx Science, as well as our home learning maths platform Numerise.Every subject is different, so each Sparx system is carefully researched and designed to maximise impact in that discipline.Providing first line contact for our customers ensuring Customer Success, supporting them in getting the best out of all our productsTechnical Support and TroubleshootingBest Practice AdviceSupporting my colleagues in the School Success TeamIdentifying patterns and trends based on customer requests and feedbackInfluence future improvements through working with other teamsExperience in CRM including marketing emails, customer records, workflows and process improvements.plus various other software and coding packages Show less
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  • Sparx
    Admin Co-Ordinator & Support To Senior Management Team
    Sparx Dec 2018 - Aug 2020
    Exeter, United Kingdom
    Working as part of a team of 2, supporting the Executive Assistant to the CEOSupporting the Senior Management Team with their diaries, travel, meetings, events and any ad-hoc admin tasksSupporting all staff with any admin, travel and event requestsAssisting with event organisation
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  • Various South West And Devon Awards Bodies
    Food Awards Judge
    Various South West And Devon Awards Bodies Jul 2018 - Present
    Devon
    Visiting establishments 'undercover', purchasing goods or dining out, giving feedback reports to the relevant body for appropriate awards to be given.
  • Dining Devon
    Co Editor, Blogger & Content Creator
    Dining Devon Feb 2016 - Present
    Devon
    Thanks to my hospitality background and chef husband, a major hobby and passion of mine is food and drink, and so I am very lucky to write about this on the side of my full time day job. You can view my online portfolio at www.laurenheath.meDining Devon (previously Eating Exeter) is a platform for the public to find out about the current Exeter and Devon food and drink scene and was founded by Chris Gower. I am the Editor and have been working alongside Chris since February 2016… Show more Thanks to my hospitality background and chef husband, a major hobby and passion of mine is food and drink, and so I am very lucky to write about this on the side of my full time day job. You can view my online portfolio at www.laurenheath.meDining Devon (previously Eating Exeter) is a platform for the public to find out about the current Exeter and Devon food and drink scene and was founded by Chris Gower. I am the Editor and have been working alongside Chris since February 2016, creating content and heavily managing our social media output and PR relationships. We write about and share news regarding anything food and drink related including national chains as well as independents and local suppliers. Our remit includes product reviews, restaurant reviews, write ups covering food and drink events, attending blogger/PR events, local food heroes & we help to expose those that are under-represented. Very PR friendly; many visits are also those I choose to make as part of my social life.With over 19,000 followers across 3 platforms correct at 12/04/23:Twitter: 8,955Facebook: 3,900 Instagram: 6,630www.DiningDevon.com Show less
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  • Various
    Freelance Writer And Social Media
    Various Jun 2016 - Present
    Devon
    I have been writing restaurant reviews and articles for various regional and local magazines and websites. I also write about adventures out and about in Devon with my family.Taste East Devon - Social Media only: April 2024 - September 2024Taste East Devon – Social Media and Program Manager: March 2023 - September 2023Devon with Kids (online): October 2022 - presentThe Exeter Magazine (print & online): April 2022 - December 2023South West 660 (online): March 2022 -… Show more I have been writing restaurant reviews and articles for various regional and local magazines and websites. I also write about adventures out and about in Devon with my family.Taste East Devon - Social Media only: April 2024 - September 2024Taste East Devon – Social Media and Program Manager: March 2023 - September 2023Devon with Kids (online): October 2022 - presentThe Exeter Magazine (print & online): April 2022 - December 2023South West 660 (online): March 2022 - presentExeter Living Magazine (print & online): September 2021 - February 2022Crumbs Magazine Devon ( print & online): June 2016 - March 2019All my reviews and articles can all be found on my online portfolio - www.laurenheath.me or links to sites and pages through linktr.ee/lauren_heath_pa Show less
  • Ashwoods Electric Motors
    Business Support And Operational Support
    Ashwoods Electric Motors Oct 2017 - Dec 2018
    Exeter, Devon, United Kingdom
    Established 2006, and currently experiencing immense growth, Ashwoods design and manufacture smaller, lighter and more efficient permanent magnet electric motors across a range of sectors including materials handling, off highway, automotive, golf cars and marine.Operational SupportAssisting the Operations Director and an ever-growing operations team to create more efficient work processes and improving the administration behind it. Departments include Purchasing, Q&A, H&S… Show more Established 2006, and currently experiencing immense growth, Ashwoods design and manufacture smaller, lighter and more efficient permanent magnet electric motors across a range of sectors including materials handling, off highway, automotive, golf cars and marine.Operational SupportAssisting the Operations Director and an ever-growing operations team to create more efficient work processes and improving the administration behind it. Departments include Purchasing, Q&A, H&S, Production.Booking travel for staff, across the globeBusiness Support PA to 4 DirectorsOffice Manager - managing functions and people in an office of 40+Booking travel - local and internationalPoint of contact for the BoardMeeting, greeting and catering for visitors Show less
  • Solicitors Title Llp
    Office Manager & Pa To Partners
    Solicitors Title Llp Dec 2015 - Oct 2017
    Exeter, United Kingdom
    Managed the office, facilities and functionsPA to 2 PartnersLine managed Receptionist/Admin AssistantMarketing and Social MediaRemote managing the Yeovil office, ensuring cohesion with Exeter officeNetworked, represented the brand and brought in new business
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  • Antech Ltd
    Senior Procurement Executive/Pa To Service Production Team
    Antech Ltd Sep 2012 - Nov 2015
    Exeter, United Kingdom
    Started as Production Administrator in the Product division, with further promotion to Team Leader. In August 2014, due to continued growth and company expansion, I moved into the new Service division as Senior Procurement Executive as well as providing PA services to the Service Production Team.I provided project management and support for the service division and its drilling teams regarding stock and logistics as well as coordinating purchasing for service tools to be… Show more Started as Production Administrator in the Product division, with further promotion to Team Leader. In August 2014, due to continued growth and company expansion, I moved into the new Service division as Senior Procurement Executive as well as providing PA services to the Service Production Team.I provided project management and support for the service division and its drilling teams regarding stock and logistics as well as coordinating purchasing for service tools to be manufactured.- PA to the Service Production team- Assisting Manager in running a smooth office, carrying out administration tasks for the team- A key colleague, liaising with and assisting departments incl. Marketing, Design and Production - Improving functions and facilities across spread out buildings- Purchasing for and kitting out workshop containers and ensuring compliance- Shipping logistics, including import and export of tools and goods - Managing files for projects, meet specified deadlines incl.creating project plans using Wrike - Ordering from Bills of Materials and understanding design drawings - Leading, assisting and training team members on the job - Meeting minutes, proof reading and editing documents - Sourcing, purchasing and achieving best price for off the shelf and custom items - Stock control both physically and on database - Compiling QA paperwork incl. Certificates of Conformance, test paperwork, operation manuals - Improving administration systems, in-line with our ISO-9001 requirements - Goods in, goods out and associated paperwork - Meeting with suppliers and communicating regarding service, off the shelf and custom manufactured products and complaints or non-conformant items Show less
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  • The Wellington Academy Trust
    Executive Assistant To The Principal & Pa To Vice Principal
    The Wellington Academy Trust Mar 2011 - Jul 2012
    Tidworth, Wiltshire
    Sponsored Academy which converted in 2009, moved into new £32 million campus in April 2011.- Diary management, prioritising Principal’s workload, and mine accordingly - PA to Vice Principal, who was responsible for Teaching Staff performance, assessments, training, appraisals and policy development- Key contact between Governors, Senior Leadership Team and Principal as well as gatekeeper and filtering phone calls- Handling HR files ensuring strict confidentiality… Show more Sponsored Academy which converted in 2009, moved into new £32 million campus in April 2011.- Diary management, prioritising Principal’s workload, and mine accordingly - PA to Vice Principal, who was responsible for Teaching Staff performance, assessments, training, appraisals and policy development- Key contact between Governors, Senior Leadership Team and Principal as well as gatekeeper and filtering phone calls- Handling HR files ensuring strict confidentiality, assisting HR manager in facilitating individual staff meetings and appraisals - Assisting with marketing, collating prospectus’ and brochure editorials, proof reading, website input, improvements to internal IT system- Event organisation (including official opening with HRH Duke of York) - Overseeing reception team, showing visitors around the school, monitoring communication sent home to ensure compliance and uniformity- Facilitating meetings, taking and distributing minutes and associated administration - Ensuring strict confidence and discretion regarding internal and external visitors to Principal’s office- A sounding board and emotional support to both the Principal and Vice Principal Show less
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  • Fluid Design And Construction
    Office Manager & Pa To Director
    Fluid Design And Construction Jun 2008 - Dec 2010
    Salisbury, United Kingdom
    Marquee linings for corporate events, hard interiors for long term structures in UK, Europe and USA.- PA to Director and managing all areas of a small but fast-paced high pressure business - All HR responsibilities incl. timesheets, visas, passports and general queries - Managing budgets, all purchasing, sourcing products and generating client quotes- Detailed travel and accommodation itineraries across UK, Europe and USA, collating all project paperwork for teams -… Show more Marquee linings for corporate events, hard interiors for long term structures in UK, Europe and USA.- PA to Director and managing all areas of a small but fast-paced high pressure business - All HR responsibilities incl. timesheets, visas, passports and general queries - Managing budgets, all purchasing, sourcing products and generating client quotes- Detailed travel and accommodation itineraries across UK, Europe and USA, collating all project paperwork for teams - Managed business whilst Director away on projects, trusted with keys and credit card; signatory to bank account - Invoicing and account queries - Managing sewing team on site, and labourers off site via regular phone communication - Extensive use of Apple hardware within this role Show less
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  • Dunning And Everard
    Design Administrator & Pa To Directors
    Dunning And Everard Dec 2007 - May 2008
    Alderbury, Nr Salisbury, Wiltshire
    Small private high profile interior design and joinery company.- PA to Directors- Expenses, client hours, invoicing- Sourcing and ordering luxury goods and furniture to arrive to tight timescales- Assisting designer at client’s property- Development of company website
  • Miller Pattison Ltd
    Contracts Administrator
    Miller Pattison Ltd Sep 2004 - Dec 2007
    Salisbury, United Kingdom
    The UK’s leading national installer of energy saving solutions.- General administration & complaints- Project management and orchestration of Housing Association account- Liaising with wardens and vulnerable tenants- Data Entry & analysis
  • Various Pubs And Hotels
    Cleaner Up To Manager
    Various Pubs And Hotels 1997 - 2004
    Hampshire & Wiltshire
    Worked in various hospitality establishments. Started part time at 14 as a cleaner, then continuing on a live-in basis working my way up to managing an 11 bedroom hotel in Salisbury, Wiltshire at the age of 21. Responsibilities included waitressing, sous chef, cashing up, rota's, recruitment, customer service, complaints, stock and ordering, housekeeping and events.

Lauren Heath Skills

Customer Service Project Planning Event Management Purchasing Procurement Problem Solving Management Stock Control Invoicing Team Leadership Production Planning Project Management Engineering Microsoft Office Operations Management Travel Planning Website Updating Diary Management Import Logistics Health And Safety Petroleum Minute Taking Itineraries Export Logistics Hospitality Industry Proof Reading User Documentation Process Improvement Counter Balance Forklift Licence Training

Lauren Heath Education Details

  • Bcot
    Bcot
    Merit
  • Lao
    Lao
    Lean Organisation Management Techniques (Level 2)
  • Lao
    Lao
    Principles Of Business And Administration, Level 2 Certificate (Qcf)
  • Wiltshire College
    Wiltshire College
    Pass
  • Eggars Secondary School
    Eggars Secondary School
    A* - C
  • St Anne'S Primary, Cape Town, South Africa
    St Anne'S Primary, Cape Town, South Africa

Frequently Asked Questions about Lauren Heath

What company does Lauren Heath work for?

Lauren Heath works for South West 660

What is Lauren Heath's role at the current company?

Lauren Heath's current role is Customer Success @ Sparx | Editor & Blogger @ Dining Devon | Freelance Food, Drink, Family Writer | SW Hospitality Judge.

What is Lauren Heath's email address?

Lauren Heath's email address is la****@****.org.uk

What is Lauren Heath's direct phone number?

Lauren Heath's direct phone number is +4479269*****

What schools did Lauren Heath attend?

Lauren Heath attended Bcot, Lao, Lao, Wiltshire College, Eggars Secondary School, St Anne's Primary, Cape Town, South Africa.

What are some of Lauren Heath's interests?

Lauren Heath has interest in Machine Sewing, Cooking, Languages, Horse Riding, Education, Amateur Photography Using Mobile Phone, Golf, Travel.

What skills is Lauren Heath known for?

Lauren Heath has skills like Customer Service, Project Planning, Event Management, Purchasing, Procurement, Problem Solving, Management, Stock Control, Invoicing, Team Leadership, Production Planning, Project Management.

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