Lauren Hecker Email & Phone Number

United States

Cincinnati, Ohio, United States

• Implement digital media buying strategies to meet campaign goals and objectives.
• Monitor campaign performance and make optimizations to improve metrics and delivery.
• Generate detailed reports to provide insights and recommendations for future campaigns.

Cincinnati, OH

• Responsible for ongoing maintenance of data and reporting for voice of the customer surveys.
• Collaborate with cross-functional team members to ensure quality and timeliness of program deliverables.
• Provide clients with best practice recommendations to help grow engagement and optimize programs.

Cincinnati, OH

• Provided communication and project support for multiple clients, including PowerPoint and Excel deliverables based on client needs.
• Conducted competitive analyses for an industry-leading eye care provider.
• Managed the Key Opinion Leaders contract process for clients in the surgical robotics industry.
• Aggregated and delivered surgical robotics news to client leadership teams.

Cincinnati, Ohio

Cincinnati, Ohio

• Prepared rental contracts for business accounts, retail and insurance customers in need of pickup and box trucks.
• Learned various back-end business processes to keep the branch operating efficiently.
• Presented customized sales materials to local businesses to gain new corporate rental accounts.
• Connected with current accounts to assure Enterprise Truck is meeting their business needs.

Cincinnati, Ohio

• Worked in a fast-paced team environment to prepare and place up to 60 customers in rental cars per day.
• Collaborated with the branch manager to optimize the fleet of 250 vehicles.
• Maintained relationships with body shops, dealerships and corporate accounts to build rapport and brand loyalty.
• Improved the branch’s customer service score by implementing rental policies and procedures.

Cincinnati, Ohio

• Planned and attended various on and off campus events to attract new customers.
• Marketed to local restaurants to gain their business with Order Up.
• Used promotional marketing tools to penetrate the market of students.
• Interpreted customer data to determine which marketing tactics worked best.

Cincinnati, OH

• Conducted research to discover new markets and industries for VEGA.
• Utilized Google Analytics to create reports for website traffic.
• Produced content for VEGA Co-Op social media platforms.
• Assisted in organizing trade shows.
• Generated leads for the sales department.

Avon, OH

• Effectively served thousands of guests per season.
• Ensured each customer’s order was correct and timely.
• Maintained inventory and meticulously cleaned the concession stand.
• Mentored five new employees.

Cincinnati, Ohio, United States

• Attended weekly classes.
• Distributed and proctored exams.
• Collected and graded assignments.
• Assisted students who needed additional help outside the classroom.

Avon Lake, Ohio, United States

• Maintained local beaches by picking up trash and raking sand.
• Enforced park rules and ensured a safe environment for guests.
• Monitored various events held at local parks and beaches.

Avon, OH

• Greeted and seated customers.
• Bussed tables, rolled silverware, vacuumed floors, and cleaned menus.
• Ran food from the kitchen to customers in the dining room.