Lauren Perkins Email and Phone Number

Strategic Risk Adjustment Programs in Risk Adjustment Accuracy Management (RAAM)

• Led and managed program outreach, increasing practice performance in program for cohort by 40% in four months. • Worked cross-functionally on projects across Revenue Program Management and the greater Highmark enterprise. Created standard operating procedure and tracking systems for multiple new incentive programs. • Member of large project teams pitching and deploying Risk Score Accuracy solutions to entities and practices across Pennsylvania, West Virginia, and Delaware. Duties included monitoring and evaluating progress and timelines, aligning data, technical and claims teams with clinical stakeholders, and reporting updates to leadership. • Managed vendor relations and Jira ticket tracker to resolve program technical issues.• Leading initiative to implement Salesforce as customer relations management tool for internal cohesion on programs and projects for Strategic Risk Programs group.