Engaging in ongoing consultations with local and national brands to provide multi-channel digital strategies and positive outcomes for their businesses.

• Provide a high-line guest experience while exceeding customer expectations and changing the way guests perceive the car buying process.• Create relationships built on trust while identifying each guest's personal wants, needs, and financial options.• Maintain strong product knowledge of the brand & models.• Maintain up-to-date knowledge of inventory.• Establish and meet both personal sales goals & dealership goals.• Maintain top Customer Satisfaction Index scores.

• Worked with the owner to establish a complete rebrand of the catering company celebrating its 40th year of business in 2019. • Developed a new well-organized business plan. • Implemented new catering software & trained sales team. • Target marketing for expansion and growth of the business.Support in hiring and training of staff. • Identified new corporate and social clients.• Create a refreshed online presence and branded content including a new website, logo, and social media content.

EVENTS• Responsible for sales and profitability for private events at 7 downtown Raleigh bars & restaurants including; The Architect Bar and Social House, The Green Light, Linus & Pepper’s, Level Up, Virgil’s Original Taqueria, Little City Brewing, and Local Icon Catering.• Responsible for communication with guests and staff, ensuring full understanding of expectations and the highest quality of service and guest satisfaction.• Responsible for planning, decor, setup/breakdown, staffing, and execution of all events including wedding receptions, corporate events, holiday parties, etc.MARKETING• Responsible for creating and executing marketing plans tailored to each organization to increase sales.Plan and implement promotional campaigns for events. • Sustain long-lasting vendor relationships to collaboratively meet client expectations. • Budgeting and forecasting for private event sales.• Maintain and track revenue using Base CRM.• Responsible for creating and scheduling social media content for all 7 concepts across all platforms. • Responsible for creating monthly email blasts and growing contact databases. • Responsible for consistent execution of all best practices and marketing directives.CATERING • Preparation and delivery of proposals, agreements, invoices, special requests, specific requirements, and BEO.• Handle accounts payable/receivable and resolve client billing issues.• Work directly with the chef and catering team. • Responsible for hiring, scheduling, and managing catering staff. • Provide leadership and direction to the event.and catering staff. • Responsible for setting up all onsite and offsite catering events.

• Managed effective lead generation and account management strategy. • Utilized expertise in CRM, mobile, and CMS software to drive strong sales leads. • Worked as MobileSmith representative at industry trade shows, on-site meetings, and various other promotional events. • Executed product demos. • Initiated cold calls to prospective customers, follow-up calls, and closed transactions.

• Communicated with contractors about the present and future work on data servers.• Facilitated network/server maintenance. • Created cable labels for identification purposes. • Ordered and organized inventory. • Provided urgent response to reactive issues.• Exhibited excellent communication and attention to detail.