Lauren Johnson, Pmp Email & Phone Number

Canada

Toronto, Ontario, Canada

As an experienced functional lead, I drive and support the management of complex long-term, high priority projects. The role requires strong tactical and critical thinking skills while developing and defending solid, actionable recommendations. Aspects of the role include actively mentoring and coaching the greater project team to incorporate continuous quality improvement initiatives into day to day activities.

Toronto, Ontario, Canada

As a member of a collaborative team within Ontario Health, I support hospitals in reporting timely & accurate data to the Wait Time Information System (WTIS). The WTIS measures wait times for diagnostic imaging (MRI & CT), surgery, and Alternate Level of Care (ALC) wait times for the province of Ontario. This role includes project management, communication of clinical guidance to external stakeholders, risk analysis & mitigation, in addition to ensuring compliance and quality data reporting. I work closely with hospital staff and internal team members to monitor project deliverables, ensuring that milestones are met on schedule and to quality measures. By proactively engaging with stakeholders and internal teams, I effectively manage relationships and have established myself as a trusted advisor. This trust ensures that data is submitted correctly with the overall goal of reducing wait times for patients across the province & providing accurate data & reporting tools to provincial stakeholders and decision makers.

Toronto, Canada Area

As a member of the Provincial Operations team, this role directly impacts service levels, client satisfaction, and inquiry resolution within a fast-paced work environment. This role requires a strong relationship builder who is seen as a specialist within their field and a trusted partner and advisor to key stakeholders.As a member of a highly skilled team, I played an integral role in advancing the capacity and capability of the Provincial Operations team to establish a high-performing, service-centric organization. Responsibilities include:• Responding to inquiries within established service level and quality measures• Remaining current on program information, policies, standard procedures, products and initiatives• Developing innovative approaches for addressing business, project and operational support needs• Identifying risks and issues related to day to day operations and customer service, including the identification of options for resolution and recommended course of action• Supporting primary care physicians and their staff in the implementation and adoption of screening program initiatives• Assisting with establishing a centre of excellence for the development, implementation, evaluation and maintenance of performance and quality improvement initiatives;• Facilitating the identification of continuous process improvement initiatives and the prioritization of these initiatives with the Provincial Operations Team and Cancer Screening Program;• Proactively sharing knowledge across program teams, as appropriate• Ensuring robust risk management environment especially with respect to the protection of Personal Health Information (PHI)• Upholding the importance of core values and culture by leading team building events and building strong communication among team members

Halifax, Canada Area

Projects included:• The planning and development of a knowledge exchange conference held in Halifax. Responsibilities included discussion with stakeholders, participant and presenter registration & budget analysis.• The facilitation of focus groups in high schools in which we discussed gambling. These discussions were captured by a filmmaker and presented to a local health board.• Working in conjunction with a local needle exchange, I developed and implemented an educational module on harm reduction for fellow staff members.• I prepared an election primer for Injury Free Nova Scotia, in which I discussed issues surrounding alcohol, with the goal of helping Nova Scotians make an educated choice in the provincial election. The primer can be found at the following link: http://ifns.ca/alcohol/74-election-primer-alcohol- and-the-taxpayer.• The completion of an in-depth business surveillance project that analyzed marketing techniques used by the alcohol industry. The presentation of my findings gained positive attention among health care professionals in Halifax and a decision was made to further research in order to protect women and young people from the targeted and persuasive marketing strategies used by the alcohol industry. An interview outlining this project can be found at the following link: http://www.interactivistlearning.com/LB11/ in addition to a PDF of the project (below: Pretty Packaging and Cheap Drinks)• The preparation of an informative brochure outlining safe drinking practices for seniors living in a long-term care facility in Halifax (below: "Alcohol Use Among Seniors")

Project Management Professional (Pmp)

Lean Yellow Belt Process Improvement Certification

Public Health

• Health for All Through Primary Health Care

Global Health

Health Literacy

• Health Literacy for Public Health Professionals

Injury Prevention Curriculum Certification

Bachelor Of Science (B.Sc.), Health Promotion

Activities and Societies: Dalhousie Student Health Promotion

Education record