- Partnered with CTO on all day-to-day matters including daily calendar and long-term strategic planning, frequent business and personal travel, team social events, expense reconciliation, multi-state time tracking for tax purposes, internal and external gifting, and personal appointments, as needed - Provided additional administrative support to two other Partners on the Technology team with scheduling, event planning, and any other ad-hoc requests - Handled additional scheduling requests from other CTO direct reports and skip-level reports, as needed- Planned and executed annual team Offsite meeting and social event for CTO and all direct and skip-level reports- Coordinated logistics and created materials for teamwide quarterly presentations, as well as other recurring firmwide meetings- Monitored and tracked headcount and open roles for HR planning

- Directly supported CIO and Head of the Investment Team in all day-to-day matters- Managed detailed calendars for CIO, 1 Partner and 2 Managing Directors, as well as several VPs and associates- Supported 1 additional partner, 3 additional Managing Directors, and several VPs and associates through the COVID/WFH environment- Scheduled internal and external meetings and calls, register and greet guests, coordinate video calls, reserve conference rooms and organize other related logistics- Coordinated domestic and international travel for all teammates; Create travel/meeting itineraries and provide support to travelers, including all local ground transportation, hotel accommodations, business meals, and other considerations- Maintained and updated contact information for peers and professional relationships in the Firm’s CRM systems; Coordinate large annual mailings (digitally and print mail) to share team updates, firm growth, and other news- Fielded phone calls and email correspondence from investment managers and other business leaders in a professional and courteous manner- Coordinated and attended weekly internal team meetings; prepare agendas, project lists, and other important organizational materials for team discussion- Supported key investment functions, including management of investment pipeline and virtual data rooms, pre-meeting planning and post-meeting document management - Prepared and submited monthly expense reports for CIO and other team leaders- Coordinated recruiting and interview process for new openings on the team; Create and lead detailed onboarding programs to help set up teammates for success- Managed recurring monthly, quarterly, and annual processes including overview of all new investments and redemptions; updates to firmwide bios; updates to all materials leveraged for client presentations; and an annual client-facing document detailing all current investments and performance

• Write and edit original copy for articles, blogs, newsletters, fliers and other digital and print assets• Ideate and execute platform-specific editorial calendars, including original copy with paired assets and curated web content• Provide ongoing community management including channel monitoring and customer support• Generate and analyze community feedback reports, including updates on KPI and recommendations for future action• Develop, test, and execute original recipes to highlight brand versatility; Ideate, prep, style, photograph and edit impactful high-res images and graphics to tell a complete brand story.• Conduct research and targeted outreach to secure outside brand coverage in trade and mainstream media - to date including Food & Wine, Giada Weekly, Culture: The Word on Cheese, The Kitchn• Consult on strategic brand development and contribute to development of client-specific special campaigns, branded collaborations, giveaways, and contests

• Worked closely with the CEO to solve operational and marketing challenges efficiently and effectively, while building a community of customers and fans. Addressed issues quickly and maintained project ownership, following through to resolution.• Grew digital and print assets (website, newsletters, landing pages, social media pages, blogs, etc) by raising visibility and reinforcing the company's branding among its target audience, using high-quality, relevant and impactful editorial content (press releases, blog posts, articles, social media posts, serving suggestions cards, sales sheets).• Increased Facebook traffic and engagement by 50% within the first 6 months; Increased Twitter traffic and engagement by 30% within the first 6 months; Implemented and managed new Instagram and Pinterest accounts.• Secured a high volume of quality outside coverage through maximized media exposure and managed relationships with industry influencers and national brands, including Food & Wine, Cypress Grove Chèvre, Whole Foods Markets, Big Spoon Roasters, and San Franola Granola.• Researched, implemented and created training manual for a virtual merchant terminal (used for collecting online payments from retail customers) leading to more efficient transactional capabilities and immediate collection on all new invoices.• Lead customer engagement opportunities at local in-store product demonstrations, and national industry trade shows including the 2014 Summer Fancy Food Show in New York City and the Euro USA Fall 2014 Food & Wine Expo in Cleveland• Increased total number of retail accounts by 20% in the first 6 months, through targeted industry research, outreach, and ongoing relationship management.• Planned monthly production orders and coordinated logistical aspects of all sales transactions (direct to consumer, direct to retail, and direct to distributor).

• Created and managed original social media content for three brand channels (Cook’s Illustrated, Cook’s Country, and America’s Test Kitchen) and across several social media platforms (Facebook, Twitter, Google Plus, Tumblr, Pinterest, and Instagram), driving web traffic towards paywalled site content.• Wrote, edited, and posted original editorial and advertorial copy (including a 10-week blog series) through Wordpress, and successfully promoted through directed social media outreach.• Managed and directed customer service inquiries across social media platforms to ensure positive interactions for paid and potential customers.

• Wrote, edited and posted several feature articles, an original 6-week blog series, and many daily cheese-related newsfeed articles to contribute original website content, gaining enough traction to secure coverage on Huffington Post Taste’s main page. Also interviewed and filmed Boston Chef Jeremy Sewall as a feature to promote Grilled Cheese Week 2013.• Managed editorial calendar for Facebook and Twitter feeds, engaging with fans, connecting with like-minded brands and soliciting reader feedback.• Attended Summer 2013 Fancy Food Show in New York City as a Contributing Editor.

• Maintained customer service as a first priority during all interactions• Recruited, hired and trained new team members• Facilitated and maintained open channels of communications between staff and management• Set and exceeded personal and team sales goals for the store; motivated staff members to meet individual goals• Brainstormed promotions and marketing strategies to help capture public interest• Weekly sales reporting, synthesized data into excel format and pivot tables• Created attractive store displays through visual merchandising training• Coordinated and produced monthly in-store events featuring collaborations with emerging local artists, musicians and entertainment• Continually offered insight, inspiration and constructive feedback to upper management in order to help our business grow

• Headed the front desk and lobby at Guild Hall – greeted visitors, kept all promotional material stocked and organized, kept attendance records for the institution including update of and maintenance of attendance binder. • Took phone reservations and in person reservations for programming/events RSVPs. • Acted as liaison and primary contact with The Friend of Guild Hall volunteer group. • Helped staff organize and complete mailings, and made calls to solicit attendance for select events• Coordinated all shipping activity, including fulfillment of FedEx and UPS supplies. • Monitored and answered e-mail; Passed e-mails on to other staff members for follow up if necessary.

• Managed the International Volunteer Program for all of Latin America & The Caribbean• Assisted national organizations in identifying needs and developing volunteer assignments• Tracked interest from both potential volunteers and national organizations• Processed applications and conducted interviews with new volunteer candidates• Acted as liaison between national organizations and international headquarters in Atlanta, GA.• Assisted publicity and marketing campaigns within Latin America/Caribbean, both to the public and within Habitat for Humanity, utilizing new media and web 2.0 technologies

• Developed and managed multi-faceted regional and national publicity campaigns (i.e., traditional media and online relations: generated press releases and news stories, capitalizing on relevant items and monitoring the news cycle to maximize pertinent coverage)• Conducted extensive research on target media markets• Established and maintained vital contacts within national and international print and television media outlets• Assisted in Development and implementation of company-wide New Media and Web 2.0 strategies