With over ten years experience in operations, project management, fleet operations, logistical planning, sales and multi-market leadership, I like to say that I'm a professional at getting things done.I've managed and mentored teams large and small across BC and Alberta while meeting and exceeding sales, growth, and customer service goals.My roles have required forecasting, market entry assessment, and ensuring high client acquisition and retention rates. I am also experienced at building strong and lasting relationships with corporate and vendor partners.Working in operations has meant partnering with the sales, customer service, and logistics departments for one consistent, premium experience for clients. My core competencies are outstanding customer service, strategic planning, strong management and coordination skills with attention to detail.
Badco Logistics Inc.
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Operations ManagerBadco Logistics Inc. Jan 2021 - PresentVancouver, Bc
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General ManagerZipcar (Subsidiary Of Avis Budget Group) May 2017 - Mar 2020Vancouver, British Columbia, Canada
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Regional Manager, Operations, Western CanadaNewad Media (Acquired By Bell Media) Sep 2014 - Dec 2016Vancouver, Bc•Managed cross-functional teams in BC and Alberta to ensure consistent and immediate customer support, quality control, and expansion of the network•Identified market opportunities, created competitive analysis, cost/benefit reports identifying and advising on expansions in new and existing markets•Coached and mentored a team of 10, effectively managed over 300 accounts which drove market penetration and delivered superior customer experiences
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Operations ManagerNewad Media Jan 2012 - Sep 2014Vancouver, Bc• Managed the BC team to ensure sales goals were exceeded through exceptional customer service, clear cross-department communication, and executed regular internal reporting and analysis• Successfully managed internal and external stakeholders expectations to drive account satisfaction, loyalty and ultimately drove network growth through market analysis and forecasting accuracy
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Account ManagerNewad Media Apr 2010 - Jan 2012Vancouver, Bc• Advertising representative, exceeding acquisition, sales, and growth goals in the BC indoor advertising market• Ensured high customer retention through exceptional service, conflict resolution and contracts management
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Fleet CoordinatorVanoc Jan 2010 - Apr 2010Richmond, Bc• Contract position based on previous experience at Enterprise Rent-A-Car; responsible for scheduling and coordinating the dispatch of fleet vehicles for the 2010 Olympic and Paralympic Games• Communicated policies and procedures with clients• Oversaw the back of house operation• Assured accurate distribution of vehicles in tactical planning and project management to achieve targets within established framework -
Assistant ManagerEnterprise Rent-A-Car Jan 2007 - Jan 2010Burnaby, Bc• Managed a diverse team to oversee a branch's fleet operations, meet sales goals, and report on marketing initiatives • Winner of the monthly top performing branch award that measures profitability, growth, customer service levels, employee development and outside sales efforts• Maintained a 84 percent average on the customer satisfaction index • Completed the Management Trainee program
Lauren Mitchell Skills
Lauren Mitchell Education Details
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Communication And Media Studies
Frequently Asked Questions about Lauren Mitchell
What company does Lauren Mitchell work for?
Lauren Mitchell works for Badco Logistics Inc.
What is Lauren Mitchell's role at the current company?
Lauren Mitchell's current role is Operations Manager driving customer service excellence with team leadership expertise.
What schools did Lauren Mitchell attend?
Lauren Mitchell attended Simon Fraser University, University Of Leeds.
What are some of Lauren Mitchell's interests?
Lauren Mitchell has interest in Event Planning, Skiing, Travel And Gastronomy, Social Media, Soccer.
What skills is Lauren Mitchell known for?
Lauren Mitchell has skills like Team Leadership, Customer Service, Sales, Management, New Business Development, Marketing Communications, Social Networking, Project Management, Logistics, Strategic Planning, Managerial Skills, Social Media.
Not the Lauren Mitchell you were looking for?
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Lauren Mitchell
Honours Thesis Student In The Bernhardt Lab With A Focus On MacroalgaeVancouver, Bc -
Lauren Mitchell
Culinary Student At George Brown College, Baking And Pastry Arts ManagementToronto, On3gmail.com, lookbookhq.com, avanti.ca2 +141656XXXXX
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Lauren Mitchell
Calgary, Ab -
Lauren Mitchell
Proposal Coordinator + Data Analyst @ Baseis Projects | Popkum Residents' Association President | Oil & Lng Regulatory Consultant Digital Designer | Qa Analyst | Document SpecialistFraser Valley D, Bc
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