AeroLeads people directory · profile
Lauren Mctaggart Email & Phone Number
Global Director of Enterprise and Mid-Market Customer Success
at
Semrush
1 work email found
@sprinklr.com
5 phones found area 917, 718, 203, and 561
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Global Director of Enterprise and Mid-Market Customer Success
Location
Palm Beach Gardens, Florida, United States
Company size
Who is Lauren Mctaggart? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Lauren Mctaggart is listed as Global Director of Enterprise and Mid-Market Customer Success at Semrush, a company with 2273 employees, based in Palm Beach Gardens, Florida, United States. AeroLeads shows a work email signal at sprinklr.com, phone signal with area code 917, 718, 203, 561, and a matched LinkedIn profile for Lauren Mctaggart.
Lauren Mctaggart previously worked as Head of Enterprise Customer Success at Milestone Inc and Senior Director of Customer Success at Milestone Inc. Lauren Mctaggart holds Master Of Business Administration (M.B.A.), Environmental Sustainability from Presidio Graduate School.
Company email context
Email format at Semrush
This section adds company-level context without repeating Lauren Mctaggart's masked contact details.
{first_initial}{last}@sprinklr.com
86% confidence
AeroLeads found 1 current-domain work email signal for Lauren Mctaggart. Compare company email patterns before reaching out.
Profile bio
About Lauren Mctaggart
15 years experience in account management and client success. Leader with strengths in team building, client and employee retention, and driving strategy and growth of client partnerships for SaaS companies. MBA in Sustainability and passionate about making the earth greener. Bilingual Spanish/English.
Listed skills include Social Media Marketing, Social Media, Seo, Marketing, and 18 others.
Current workplace
Lauren Mctaggart's current company
Company context helps verify the profile and gives searchers a useful next step.
Semrush
16 roles
Lauren Mctaggart work experience
A career timeline built from the work history available for this profile.
Head Of Enterprise Customer Success
Current
May 2024 - Present
Senior Director Of Customer Success
Current
Sep 2023 - Present
Senior Manager Of Account Management
Developed the support model for a new cohort of customersBuilt job descriptions, hired, and managed a team of Account ManagersEstablished executive relationships and supported the team to drive renewals and growth across customers ranging from small to large enterpriseForecasted renewal and upsell rates to CCO and CEOIdentifying risk early and.
Dec 2022 - Jun 2023
Director, Customer Success
Managed a team of CSMs responsible for renewals and growth across customers with lean resources and little to no SEO experience. Built processes to onboard, train, and enable customers with a focus on effective use of CSM time and training resources. Improved churn rates significantly, and increased the BoB of each CSM without adding additional hours.
Jul 2021 - Dec 2022
Customer Success Director
Drove strategy, renewals, and growth amongst large global enterprise customersConsistently achieved or exceeded quotaManaged 4mm in ACV
Apr 2018 - Jul 2021
Student Consultant As Part Of Mba Experiential Learning
Bay Area Sustainability PR Firm: Generated a complete strategic business plan for the cofounders, making a comprehensive case for the development of a new department to handle enterprise sustainability consultingOakland-based Grocery Store: Explored the challenge of retention of low-income workforces within the food industry and built a plan based on.
Aug 2016 - May 2017
Account Manager
Managed and grew partnerships within 23 existing accounts.Implemented effective strategies for high growth and adoption of software across the orgExceeded goals and grew YoY contracts-Left to pursue school full time-
Oct 2015 - Aug 2016
Partner Relationship Manager
One of the first team members who helped launch the Strategic Alliances division within SprinklrManaged and provided strategic vision and sales support to agency and technical integration partnersScouted for new agency and technical partners, negotiated terms, and ensured partnership successDrove the joint sales process between partners and Sprinklr.
Sep 2013 - Aug 2015
Account Director
Managed relationships with numerous Fortune 500 clients. Responsible for uncovering new opportunities and growing the partnership with each brand, assisting clients in any day to day questions, issues, or concerns, enabling the best features of the Sprinklr platform for each client based on their unique use-cases, and working as a liaison between clients.
Aug 2012 - Sep 2013
Senior Account Director
- Actively prospecting both brands and ad agencies via cold calls, emails, and in-person meetings -Consulting with prospects and clients to sell user-generated social media services, blog ad display units, and location based mobile offerings on a CPC, CPA, CPM, and cost per post/tweet model -Responding to RFPs within the 15-500k budget levels with custom.
Jul 2011 - Jul 2012
Account Executive
-Successfully implemented SEO and social media communications strategies for clients -Sold social media monitoring software tool Sysomos to clients by showing relevant social media analytics-Hit 112% of quota in 2010, hit 93% of quota in 2009, roughly 10% above company total-#7 AE nationwide out of 30 AEs, #3 on East Coast out of 9 AEs-75% of clients.
Aug 2008 - Jun 2011
Sales Director
Mixed Media Group
-Prospecting, pitching and closing deals for Nick Jr. pre-school TV Show Wow! Wow! Wubbzy! -Creating account specific presentations and selling to groups of people-Building and managing relationships with all current licensees-Creating bi-weekly updates and sending out to current and prospective clients-Setting up face to face meetings to follow up on.
Jan 2006 - Mar 2008
Marketing Coordinator
Worked on retail sales floor every Saturday to assist sales repsCreated community-centric events to bring in new customersResponsible for hosting at least two events per month Worked with vendors to facilitate large fashion events, such as Armani luncheonsExpanded sales to include mass market accountsServed as point person and liaison for most.
Jun 2004 - Oct 2005
Sales Representative
Cradle Holdings
Selling cosmetics on sales floor at Saks Fifth AvenueBuilding on sales to meet weekly sales quotasCalled on customers to upsell and educate on new products
Oct 2003 - Jun 2004
Intern
Sold shoes in Designer Shoe DepartmentWorked at customer service deskCreated trend report for shoe buyer and managers
Jun 2001 - Aug 2001
Team & coworkers
Colleagues at Semrush
Other employees you can reach at semrush.com. View company contacts for 2273 employees →
DP
Diana Prokusheva
Colleague at Semrush
Prague, Czechia, Czech Republic
View →
EK
Emil Kerimov
Colleague at Semrush
St Petersburg, St Petersburg City, Russia, Russian Federation
View →
EF
Edjerson Frutuoso
Colleague at Semrush
Prague, Czechia, Czech Republic
View →
KP
Kate Parieva
Colleague at Semrush
Berlin, Berlin, Germany, Germany
View →
MD
Max Dzeckelev
Colleague at Semrush
Tel Aviv District, Israel, Israel
View →
FB
Fedor Baikov
Colleague at Semrush
Tbilisi, Georgia, Georgia
View →
LH
Luke Harsel
Colleague at Semrush
Philadelphia, Pennsylvania, United States, United States
View →
EZ
Eugene Zhivaikin
Colleague at Semrush
Amsterdam, North Holland, Netherlands, Netherlands
View →
AD
Artem Didyk
Colleague at Semrush
Barcelona, Catalonia, Spain, Spain
View →
KS
Kate Starr
Colleague at Semrush
Malmo, Skåne County, Sweden, Sweden
View →
Diana Prokusheva
Colleague at Semrush
Prague, Czechia, Czech Republic
View →
EK
Emil Kerimov
Colleague at Semrush
St Petersburg, St Petersburg City, Russia, Russian Federation
View →
EF
Edjerson Frutuoso
Colleague at Semrush
Prague, Czechia, Czech Republic
View →
KP
Kate Parieva
Colleague at Semrush
Berlin, Berlin, Germany, Germany
View →
MD
Max Dzeckelev
Colleague at Semrush
Tel Aviv District, Israel, Israel
View →
FB
Fedor Baikov
Colleague at Semrush
Tbilisi, Georgia, Georgia
View →
LH
Luke Harsel
Colleague at Semrush
Philadelphia, Pennsylvania, United States, United States
View →
EZ
Eugene Zhivaikin
Colleague at Semrush
Amsterdam, North Holland, Netherlands, Netherlands
View →
AD
Artem Didyk
Colleague at Semrush
Barcelona, Catalonia, Spain, Spain
View →
KS
Kate Starr
Colleague at Semrush
Malmo, Skåne County, Sweden, Sweden
View →
2 education records
Lauren Mctaggart education
Master Of Business Administration (M.B.A.), Environmental Sustainability
Presidio Graduate School
B.S, Retail Marketing
Syracuse University
FAQ
Frequently asked questions about Lauren Mctaggart
Quick answers generated from the profile data available on this page.
What company does Lauren Mctaggart work for?
Lauren Mctaggart works for Semrush.
What is Lauren Mctaggart's role at Semrush?
Lauren Mctaggart is listed as Global Director of Enterprise and Mid-Market Customer Success at Semrush.
What is Lauren Mctaggart's email address?
AeroLeads has found 1 work email signal at @sprinklr.com for Lauren Mctaggart at Semrush.
What is Lauren Mctaggart's phone number?
AeroLeads has found 5 phone signal(s) with area code 917, 718, 203, 561 for Lauren Mctaggart at Semrush.
Where is Lauren Mctaggart based?
Lauren Mctaggart is based in Palm Beach Gardens, Florida, United States while working with Semrush.
What companies has Lauren Mctaggart worked for?
Lauren Mctaggart has worked for Semrush, Milestone Inc, Conductor, Presidio Graduate School, and Socialchorus.
Who are Lauren Mctaggart's colleagues at Semrush?
Lauren Mctaggart's colleagues at Semrush include Diana Prokusheva, Emil Kerimov, Edjerson Frutuoso, Kate Parieva, and Max Dzeckelev.
How can I contact Lauren Mctaggart?
You can use AeroLeads to view verified contact signals for Lauren Mctaggart at Semrush, including work email, phone, and LinkedIn data when available.
What schools did Lauren Mctaggart attend?
Lauren Mctaggart holds Master Of Business Administration (M.B.A.), Environmental Sustainability from Presidio Graduate School.
What skills is Lauren Mctaggart known for?
Lauren Mctaggart is listed with skills including Social Media Marketing, Social Media, Seo, Marketing, Facebook, Advertising, Digital Marketing, and Digital Media.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial