Accountable for execution of the constantly evolving Talent Strategy for two Mid Atlantic Assurance client service teams, consisting of 230 partners and staff members Build strong and deep-rooted relationships by proactively scheduling time to get to know each team member, check in regularly, and make it a priority to know each person on a personal & professional levelPush forward strategic initiatives in collaboration with National Assurance HR team, such as improving our onboarding process and creating a distinctive leadership experience to promote retentionDevelop programs with retention and career growth in mindLeader of diversity & inclusion initiativesManage all performance management, career development, and employee relations matters for staffAnalyze key HR metrics including Pulse Survey Results, Turnover and Workload Balance.

My primary job responsibilities included attracting hard-working, customer-focused people and then keeping them engaged, motivated and learning. I worked to strengthen the company's employment brand and make the public aware of our collaborative, innovative culture. Some of my primary focuses were on improvements to the company's annual performance review and goal setting process, implementing a new performance review system (Ulti-Pro), as well as bolstering their training and incentive programs.

Partner closely with Chief Human Resource Officer to provide strategic oversight and operational support for all talent related matters.Align organizational structure with evolving business objectives. Oversee the performance management and professional development for all 200 staff members at the company. Serve as trusted advisor and business partner to company’s executives and supervisors on topics such as workforce planning, administering company policies and navigating employee relations matters.Coach hiring managers on interviewing best practices, as well as personally conduct interviews and candidate assessments in order to help attract top talent to the organization.Supervise and direct the efforts of the Human Resources Associate and contract recruiter by ensuring effective and accurate benefits administration, recruiting processes, record management and general staff support; manage Associate’s professional growth. Manage compliance needs of the organization, including administering FMLA and disability leaves and overseeing workers’ compensation claims and EEO practices.

Serve as a HR Consultant for a territory consisting of 30+ small to mid-size companies; partner with business leaders on all HR related issues and responsibilitiesCoach and advise clients on all components of the employment lifecycle including employment law inquiries, employee relations, recruiting and interviewing and policy development

Acted as a HR business partner to a 300+ employee sales department. Supported the department through employee relations, manager counseling, career development, performance management, manager training facilitation, policy administration and some benefits and compensation assistance.

Managed the productivity and professional development of 12 Administrative Associates in the Sales Department resulting in 75% of direct reports being promoted into more senior roles and little regretted attrition. Supervised the recruiting and hiring process for Sales Coordinators, acting as hiring manager for over 30 Coordinators across my tenure.