• Managed key digital channels, including YouTube and TikTok content development, Google, Facebook, and Instagram Ads.• Collaborated with design team to develop innovative graphics and video content for website and social platforms.• Strengthened SEO to improve website ranking.• Evaluated Google Ads campaigns against ROI and KPI targets and identified opportunities for further growth and improvement.• Increased web traffic by enhancing keyword research and optimizing content.• Grew online social media presence with comprehensive content plan and online contest strategy.• Executed digital communications plan across multiple digital channels, achieving consistent branding and messaging.• Reported on effectiveness of digital marketing strategies on periodic basis, offering insights and proposing changes.• Managed social media accounts, including Facebook, Instagram.• Improved email marketing campaigns by enhancing deliverability for increased engagement.• Maintained updated knowledge of emerging industry trends and notable advancements to capitalize on new marketing tools.• Promoted company products and services across targeted marketing campaigns, driving revenue and increasing brand awareness.• Produced photo and video content with excellent editing skills.• Developed and implemented overarching social media strategies, informing decision-making on future campaigns.• Drove website traffic by writing witty and creative social media content and blog posts.• Adapted social media plan based on market research and customer data.• Executed campaigns within time and budget constraints to achieve excellent client satisfaction.

• Covered current pop culture events, with a focus on conventions in Ireland.• Authored engaging cosplay content, blending written articles with visual elements.• Produced multimedia content, including videos and imagery, to complement articles.• Conducted interviews with individuals relevant to pop culture events and trends.• Authored reviews for movies, music, and games, providing insightful and critical analysis.• Maintained a consistent schedule, generating original content on a weekly and monthly basis.

• Accepted and processed cash, cheque, card, and mobile payments using POS systems.• Provided service with a smile, offering courteous, helpful advice to best meet customer needs.• Enhanced visual merchandising by maintaining replenishment and presenting items according to style guides.• Assisted customers with product selection and sales, recommending items to increase transaction value.• Interacted with customers in French and English• Completed purchases with cash, credit, and debit payment methods, providing customer receipts for reference.• Operated cash registers with accuracy and processed cash and card transactions.• Increased store revenue from impulse and add-on buys by promoting POS offers with every sale.• Consistently delivered revenue and performance KPI targets through outstanding retail service and sales abilities.• Resolved customer complaints and process issues with proactive problem-solving skills.• Received and processed product returns.

• Accepted and processed cash, cheque, card, and mobile payments.• Enhanced visual merchandising by maintaining replenishment and presenting items according to style guides.• Provided service with a smile, offering courteous, helpful advice to best meet customer needs.• Greeted customers and helped with selecting merchandise, finding accessories, and completing purchases.• Cultivated loyal, profitable customer relationships, asking open-ended questions to assess and cater to individual needs.• Assisted customers with product selection and sales, recommending items to increase transaction value.• Ran social event nights to bring in more customers and maintain customer relations.