Lauren Watson Email and Phone Number

• Supported the career and professional development of all undergraduates, graduate students, and alumni from all in-residence and online academic programs, including exploratory students and prospective students• Coached students and alumni daily in-person and remotely via phone, email consultation, video call, and live chat, advising on resume and cover letter writing, interview skills, job/internship search strategies, career exploration, and numerous other career and professional development topics• Developed, improved, and delivered presentations on career topics for first year students and the general student population• Created and delivered tips videos and recorded presentations using platforms such as YuJa, Prezi, Zoom, and Screencast-o-matic• Communicated career advice and opportunities through social media platforms, utilizing Canva for visuals• Explored and identified relevant resources that enhanced existing provisions and that were cost effective• Participated in employer relations efforts to build and manage new and existing connections

• Supported the career and professional development of thousands of undergraduate students transitioning from 19 Commonwealth campuses to guide them through career planning action steps and resource navigation• Launched numerous initiatives such as facilitating career transition programs at up to 15 campuses per year, developing and administering career transition webinars each semester, creating career transition resources, and conducting student appointments remotely• Established and fostered professional relationships with career services professionals, faculty, and other staff from 19 Commonwealth campuses, Smeal alumni, and colleagues from other departments within Smeal and University Park• Marketed the Business Career Center and other Smeal departments to Commonwealth campus students and staff through collaborative partnerships, connecting stakeholders to platforms aligning with office marketing initiatives• Designed web format of Career Planning & Strategies (BA 297) in collaboration with Assistant Director for Professional Development; incorporated resources from Commonwealth campuses and online software to revise existing assignments• Instructed asynchronous web section of BA 297 to approximately 25 Smeal freshmen and sophomores per semester; extended enrollment recruitment efforts to all 19 campuses that offer Smeal prerequisite coursework• Coached up to 25 undergraduate Smeal students 1-on-1 per week, advising on résumé and cover letter writing, mock interviewing, and numerous other career and professional development topics• Supervised full-time Career Coach, who facilitated appointments and grading for approximately 600 students per academic year• Developed assessment instrument with Assistant Director for Professional Development to measure student learning gained from professional development programming and to guide future practice• Educated student organizations, classes, and other groups on career topics through presentations

• Developed, facilitated, advertised, and evaluated new “I on the World: Asia” workshop series for returning and prospective study abroad participants and international students from Asian countries• Incorporated career development focus by creating and adapting pre and post departure resources that aid study abroad participants with application of their international experiences to professional contexts• Promoted study abroad opportunities through conversations and material distribution at weekly information table sessions

• Supervised, trained, and evaluated 14 graduate students on facilitation of recorded interviews and critique sessions• Collaborated with 10 faculty members per semester to administer over 400-500 mock interviews and two etiquette dinners with 120-220 guests per semester• Resolved numerous administrative conflicts and discrepancies related to Mock Interview Program policies• Retained 10/11 mock interviewers from fall to spring semesters, a 40% retention increase from previous year• Provided career coaching, phone and in-person mock interviews, and résumé and cover letter reviews• Presented career topics and office information to classes, student organizations, and parents at least 2-3 times per month

• Co-supervised 6 student Career Development Advocates and trained on numerous career development topics• Advised IUP chapter of Delta Epsilon Iota Academic Honor Society for career-focused students. Facilitated annual new member induction ceremony for over 30 new members and their guests.• Managed approximately 30 incoming workshop requests from faculty and campus groups and organizations for Fall 2013

• Reinforced Career Center's professional relationship with over 100 employers by promoting upcoming networking event and the department’s services via phone; managed employer database in Microsoft Excel per communications• Co-planned new mock interview and networking employer event with director; assisted director with development of program and designed invitations for students and employers• Proposed content revisions to career guide and other department resources• Benchmarked internship promotion and reference materials by researching 20 peer institutions

• Created and administered new standard operating procedure quiz evaluations for training purposes• Documented and managed various engineering-related files in computer-based databases utilizing Microsoft Office programs and Lotus Notes• Served staff and visitors by receiving incoming calls, greeting guests, and responding to basic employee requests• Assisted office manager and quality manager with additional administrative projects weekly

• Prepared lessons, activities, and materials for a group of approximately ten low-level adult English language learners for biweekly two-hour class sessions• Independently administered class sessions to instruct Bhutanese refugee students in all four language areas• Guided students in the public library for monthly field trips to help students select supplemental English materials

• Provided quality customer service on the sales floor, over the phone, and at check-out• Verbally marketed and processed new Kohl’s charge and email accounts in accordance with monthly goals• Organized and distributed large volumes of recovery merchandise in misses’, juniors’, and men’s departments daily

• Created and implemented original classroom activities for 21 groups of adult English language learners in levels 1-4• Designed and utilized PowerPoint presentations and Word Documents as instructional materials• Lead six weekly conversation sessions for adult English language learners in levels 1-4• Earned Teaching English as a Foreign Language (TEFL) Certification pre-departure

• Independently instructed forty weekly Spanish classes to grades 1-5 in two elementary schools• Developed and implemented original and adapted lesson plans and materials focusing on conversational Spanish and culture of Spanish-speaking countries• Evaluated student progress by means of informal classroom interaction and formal packets• Communicated necessary preparation needs to school staff for service project assignments, virtual markets, and group project assignments

• Phoned loan and credit line customers with accounts 0-60 days delinquent to obtain payments• Documented phone calls and payment arrangements into computer database• Listened to customer needs to determine appropriate information to provide

• Planned original and adapted lessons for level 1 high school Spanish students• Independently instructed five full Spanish classes daily• Implemented discipline, homework, and other classroom procedures• Corrected and graded assignments and tests