Lauren Nicholson Email & Phone Number

720 W. Lancaster Ave, Bryn Mawr, Pa 19010

Philadelphia, Pa

Manayunk, Pa

- Teach students the fundamentals of working behind a bar, including mixology and opening and closing procedures- Teach students state laws in regards to alcohol- Arrange and conduct appointments with prospective students

4370 Main Street, Philadelphia, Pa 19127

Greater Philadelphia Area

- Assist the General Manager and Assistant General Manager in the overall leadership of the restaurant- Ability to supervise shifts and maintain the company standards for quality, service, and cleanliness - Excellent communication, management, leadership and organizational skills - Prepare the Manager Service Report and daily sales report- Ability to perform cash handling functions - count down tills, prepare and deliver bank deposits- Utilize high levels of energy and superior multitasking skills to quickly fill drink orders in this fast- paced environment- Carefully check identification of customers to ensure compliance with state alcohol regulations- Take orders, operate a POS system and serve food to bar customers- Punctual team player

Phoenixville, Pa

- Utilized high levels of energy and superior multitasking skills to quickly fill drink orders in this fast-paced environment- Carefully checked identification of customers to ensure compliance with state alcohol regulations- Took orders, operated a POS system and served food to bar customers- Punctual team player- Mixed ingredients to prepare delicious and highly unique cocktails- Helped to create new menu items for the martini list- Greeted customers and answered the phone- Maintained a courteous and professional demeanor within a martini and craft beer environment

Phoenixville, Pa

- Greeted customers and answered the phone- Maintained a courteous and professional demeanor within a fine dining restaurant- Took orders, operated a POS computer system and served food to customers- Mixed ingredients to prepare delicious and highly unique cocktails- Punctual team player- Served/ bartended private party/ banquet functions

Serve as ISO 9001 - 2008 Quality Liaison for Human Resources and MIS-Build Process Maps using Task Map-Compiling and maintaining process documentation Renew Maintenance and Support for Software and Hardware Systems for 4 locations -Maintain Maintenance and Support Renewal spreadsheetSAS 70 audit liaisonServe as SharePoint 2007 Site Administrator for Business Unit-Maintain look and feel of the website Maintain and distribute Weekly, Monthly and Quarterly Operational Metrics-Gather information from associates-Record meeting minutes and summary Perform Work Product AuditsAssist with Monthly VPN Billing Account Audit

Served as ISO 9001-2008 Quality Liaison for Human Resources- Completed Process Maps using Task Map * Maintained Human Resources databases- Updated demographic information as required- Ensured performance appraisals were completed timely and correctly- Maintained organizational charts- Updated payroll information as required- Verified accuracy of PTO bank * Compiled and furnished information for required reports and surveys, making use of data systems* Maintained confidentiality of all information being processed* Assembled new hire packets and ensured materials were up-to-date* Administered associate education programs (progressive disciple, drug and alcohol awareness and security awareness) Assisted with the implementation of a Leadership Development program across the organization* Facilitated new company values initiative across the division* Assisted with the implementation and administration of Partners In Excellence employee recognition program * Reviewed resumes, called candidates to schedule interviews, sent follow-up e-mail with schedule, directions, etc.Organized Associate Recognition DayContacted vendors/ caterers for activities, prizes, tables and chairs Coordinated events and food delivery

Ba, Communications Journalism Major; Business Minor

Activities and Societies: PRSSA, The Slate, Intramural Flag Football, Intramural Volleyball, Newman Association, Catholic Campus.

Real Estate Fundamentals And Real Estate Practice

Mandatory 60 hour education requirement for licensure.

Education record

Activities and Societies: Cross Country, Track and Field