Lauren Ness Email and Phone Number

Proactively anticipated customer needs to provide support in order to ensure a seamless and positive experienceCollaborated with management to recommend, develop, and implement new strategies to maximize business productivityProcessed payments in a timely and accurate mannerAdministrative functions, such as answering incoming phone calls, processing reports, ordering supplies and managing various office files and recordsManaged inventory and optimized the ordering process

Provided professional and friendly customer services to guest while communicating safety instructionsCollected payments and ensured transactions are accurately executedPrepares and executed food service operations within a fast-paced environmentDaily set up and take down for opening, operating, and closing of facility

Assisted future guests with reservations both in person and over the phone while ensuring a positive experienceResponsible for guest inquiries and concerns in a friendly and helpful mannerCollected and handled payment for reservations and general store purchasesConducted and lead activities and instructions for arts, crafts, games, and social activities