Lauren Opperman Email & Phone Number

Denver, Colorado, United States

Fort Collins, Colorado, United States

-Distribute work fairly and appropriately among the team.-Demonstrate the ability to manage a large book of clients while continuing to drive results for each client.-Increase the value of each member’s books through leadership and technical knowledge.-Assess underperformers and develop an action plan to correct the issue(s).-Meet or exceed team goals as it relates to client retention, sales, monthly revenue recovery, and team & individual book growth. -Providing sound advice to problems Social Media Managers may be having such as lack of conversions, problem clients, refunds, save calls, etc.-Motiviating and holding the team accountable to monthly goals and KPIs.

Fort Collins, Colorado, United States

-Championed the team to reach sales, monthly reoccurring revenue, and client retention goals-Assisted the team lead with tracking systems and data input for monthly team goals-Acted as a stand-in for the team lead when he/she was out of the office.-Assisted the team lead in training fellow social media managers through leadership and technical knowledge-Lead by example-Presented quarterly presentations on social media techniques, strategies, or best practices to the whole department.-Deep knowledge of the department’s documents and processes, and the ability to direct fellow team members with them.-Dependable resource to take over accounts from teammates when quality issues are reported.-Supported high team morale by being an active member of the team by answering questions in team chats, sharing ideas with the team/lead, etc.-Exhibiting knowledge and expertise to assist team members to mitigate the number of questions bubbled up to the team lead.-Championed change and company-level directives/initiatives.

Fort Collins, Colorado, United States

-Exhibited the ability to tailor social media strategies around each client's unique goals, industries, and target markets.-Maintained or exceeded monthly revenue goals, including monthly reoccurring revenue retention, total management MRR growth, etc. -Met or exceeded monthly client communication KPI expectations-Assisted with monthly reoccurring revenue recovery-Collaboration with team members to close leads into new accounts-Analyze for potential sales/upgrade opportunities with current clients-Drove results and conversion -Sustain a high level of service for customers-Maintain an effective organizational system to manage time and internal duties efficiently-Continually exhibiting mastery of social media management/marketing

Fort Collins, Colorado

-Produced social media content for clients that gets results.-Met and exceeded production requirements volume of daily content created.-Managed time to stay on track or ahead of daily workload to minimize any next-day production rollover.-Added value to the team through strong peer feedback.-Offered and maintained an exceptional level of communication and service for teammates and customers.-Adhering to company processes and strategies.-Demonstrated the ability to manage a large content load while driving results to maintain high-quality content creation. -Proved my ability to stay organized and manage my time and internal duties.-Clear and concise communication with others. -Utilizing an understanding of overall marketing strategy concepts.

Greater Denver Area

-Design & create marketing material for potential buyers & sellers-Generate content, manage, & plan social media marketing campaigns-Implement & carry out gifting programs within an allocated budget-Design print ads for magazine, direct mailers, & events using Adobe and Canva-Budget, plan, & organize events of all sizes-Coordinate office affairs & logistics-Manage the database & CRM-Collect & enter listing data into the state MLS

Greater Denver Area

Cherry Hills, Colorado

My work ethic was strengthened while working at the Platinum-ranked Cherry Hills Country Club. I was able to diversify my service skills by working in both the dining room, Twenty-Two restaurant, and banquet events hosted by The Club. I was trusted to weddings, golf tournament receptions, business meetings, etc. I had the opportunity to work with a number of different international interns, ranging from the Philippians to India. It was an invaluable opportunity to work with these people. It was a great experience to exchange ideas, culture, and friendship. In order to be successful, I had to learn how to better my teamwork skills, time management, communication skills, and listening skills. This job also helped me develop my engaging personality. Some of my job duties were:-Provide excellent services for special events, including wedding parties, corporate events, etc.-Facilitate a meaningful dining experience for all members-Maintain a high level of attention to detail and situational awareness-Utilize effective communication skills-Anticipate needs

Superior, Colorado

I started as one of the original staff members when Brunelleschi's Superior opened in May of 2017. The restaurant is located within the Sport Stable, which houses a diverse set of sports; youth and adult hockey included. When I was hired, I helped improve logistical and procedural issues throughout the restaurant. As a result, I helped train new servers as they were brought onto the team. I was also trained to be a bartender with the responsibility of both opening and closing the restaurant. During time I spent at Bruno's, I made connections with a number of regulars, further strengthening my network within the hockey community. Some of my responsibilities were:-Engage patrons in fluid conversation-Continually prioritize tasks-Manage time effectively-Anticipate potential needs & problems-Train new-hires

Superior, Colorado

Working with the Junior A Hockey team, the Superior RoughRiders in the WSHL, was an invaluable opportunity. Learning tips, tricks, and industry challenges in Sports Marketing took education further than the classroom.While working with the team, I filled a number of different roles, including:-Sell ticket and team sponsorships-Assist in game day operations- Manage social media & graphic design- Plan, create, & publish content- Organize and promote event nights- Design and create promotional graphics- Selling tickets sponsorships- Write & publish pre / post-game reports- Conduct player & coach recorded interviews

Colorado

This was my first serving job. In order to provide an engaging and fulfilling service experience up to the standards that Red Lobster requires, the importance of team work, selling, and forward thinking was crucial. This fast-paced and demanding environment quickly forced me to improve these skills. Managing multiple tables in a fairly large restaurant made every step and every minute matter. I learned to be effective and purposeful in everything I did and said.

Colorado

Halloween seasonal job working with ticket, merchandise, and produce sales to the general public.

Colorado

This was my first job. It was a summer seasonal job that stared in March and ended in October. My job required me to interact with the public in ticket, food, and merchandise sales. Additionally, I operated electric Go-Carts and monitored a high ropes course, looking for the safety and enjoyment of both fellow staff members, as well as park guests.

Colorado

I enjoyed working in the concession stand and on the ice as a public skate monitor.

Bachelor’S Degree, Business, Management, Marketing, And Related Support Services, Cumulative Gpa 3.39

Activities and Societies: UNC Club Hockey Assistant ManagerI am proud to be a Monfort College of Business (MCB) graduate.

High School Diploma, 3.7

I was challenged and strengthened in the four years I spent at Holy Family High School. The common Catholic faith that the school revolves.