Lauren Owens Email & Phone Number

Dallas, Tx, Us

Mountain View, California, Us

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Dallas, Tx, Us

• Manage 12-15 international and domestic openings primarily in Sales, Customer Service, Finance, and Health and Safety • Source, interview, and extend offers globally - USA, UK, Australia, and Mexico• Full-cycle recruiting from intake meetings, driving strategy, and interviewing to initiating onboarding and coordinating training plans• Build genuine relationships and ask probing questions to understand team dynamics and expectations of open positions at a deeper level • Leverage LinkedIn Recruiter, referral programs, and networks• Manage agency partnerships including contract negotiation and invoicing• Produce reliable data analytics from Greenhouse for senior leadership• Provide HR support for employees - VOEs, employee exits, ADP reporting, etc.

Pasadena, California, Us

• As an individual contributor, served as the local advisor for Talent Acquisition, tasked with growing a newly acquired office in size and maturity• Rolled out a recruiting process that educated, excited, and empowered stakeholders to achieve their unique goals• Sourced, screened, and extended offers for all departments such as, software engineering, product, business operations, sales, and leadership • Worked closely with Senior Leadership and C-Level executives to understand the nature of their teams and the gaps their new leaders should fill in terms of functional expertise, soft skills, and management style • Guided hiring from requisition creation to onboarding, providing coaching as needed to reduce opportunities for biases, increase the quality of hire, and ensure a positive impression of the company for candidates• Improved the time to open and consistency in requisitions by developing a Job Packet process that proactively collects accurate information for recruiters before the in-take meeting which was adopted company-wide• Utilized the Gartner platform to conduct market research and provide data-driven compensation guidance to managers• Facilitated orientation and onboarding for local new hires to mirror the messaging and culture of HQ• Project managed a complete revamp of the employee transfer process and roll-out• Developed background check SOP in partnership with InfoSec and Legal to certify for SOC 2 compliance• In July 2021, hired a team of 4 technical recruiters dedicated to the Engineering and Product functions; coached them to become SMEs, reliable partners to hiring managers, and in growth toward personal goals

Chicago, Illinois, Us

• Manage up to 40 open requisitions across multiple domestic and international locations• Primarily recruit for IT, management, project management, supply chain and trade compliance roles• Ensure requisition is OFCCP compliant, aligned with company structure and hiring manager needs prior to starting approval process• Strategize with managers on how best to approach the market and attract talent• Attend career fairs and professional events hosted by organizations such as Allies in Service to source underutilized populations• Guide candidates and hiring managers through the selection process while maintaining regular communication and positive representation of company brand• Partner with Compensation to extend competitive offers to candidates• Process background checks and disposition in accordance to company policy• Disposition all candidates during recruiting process per OFCCP standards• Manage 12 week summer intern program with 22 interns to include: organized senior leadership report outs, participation at Boeing events, survey tracking, exit interviews, and offer letters

Irving, Tx, Us

• Managed full cycle requisitions while leading a team of two contract recruiters with a company average of 120 open requisitions• Primarily recruited for management, accounting, warehouse, and transportation roles• Created positive, seamless experience for candidates and hiring managers through attentive recruiting and onboarding• Partnered with managers to establish needs and requirements for new positions and most effective recruiting strategy• Sourced and screened high quality candidates at all levels, corporate and field, establishing relationships and promoting company brand• Organized structured interview schedules and participated in interview panel• Provided detailed total rewards information and delivered employment offers after completing market valuation research and proper approval from hiring manager • Served as subject matter expert and trusted advisor to employees at all levels in areas of HR policy, employee relations, performance management, talent acquisition, and total rewards• Developed creative and engaging internal communications and publications for employee engagement initiatives • Partnered with management on personnel transactions such as terminations, transfers, promotions, etc.• Managed multiple processes including performance management, talent acquisition and onboarding, and employee referral bonus program• Created and maintained mutually beneficial relationships with vendors through open communication and timely processing of invoices• Served as point of contact for new employee onboarding through mergers and acquisitions• Ensured compliance of all new hires in positions regulated by the Department of Transportation (DOT)• Implemented Applicant Tracking System and Employee Performance Management programs for 800 employees across 48 states including partnership with vendor on software development, establishing company standards, and testing• Constructed and delivered training programs that are engaging and comprehensive

At Wyndham, I was fortunate enough to receive growth promotions which served as my springboard into a career in Human Resources.Executive Assistant/HR Coordinator Responsibilities• Recruited, interviewed, and hired new team members• Lead orientation for new hires• Mediate and resolve challenging employee relation issues• Lead employee engagement initiatives such as company holiday celebrations and deploying new incentive program• Unemployment claim management• Process bi-weekly payroll • Provided support to the general manager, acting as a liaison to employees• Produced and distributed communications such as interoffice memorandums, meeting minutes, and updates from managementFront Desk Supervisor Responsibilities• Directed the activities of the team and adjusted strategy to accommodate business levels • Trained new team members while also monitoring the service performance of existing staff and providing coaching as needed• Resolved customer complaints and built goodwillFront Desk Agent Responsibilities• Registered incoming guests and provided individualized service to ensure guest feels comfortable and informed • Responded to guest requests and inquiries pertaining to reservations, billing, and accommodations

• Supported three stylists by managing schedules, maintenance, customer payments, and inventory