Lauren Phillips Email & Phone Number

Columbia, Sc, Us

Columbia, South Carolina, United States

- Represents the 4th largest state-owned highway system in the nation in interactions with South Carolina's delegation and transportation-related congressional committees and agencies - Monitors federal impacts to the State's transportation programs; works with agency leaders to determine their impacts on operations- Maintains strong relationships with state transportation and legislative contacts to monitor state-related policy decisions and the impacts and opportunities that come from those- Oversees the federal grant strategy and federal and state earmark transparency requirements of the agency and subrecipients

Blythewood, South Carolina

- Oversaw the agency's strategic management including Communications, Constituent Services, Legislative Affairs, Plans, Policies & Procedures, and Training offices- Served as the Public Affairs and Consumer Education representative of the American Association of Motor Vehicle Administrators' Vehicle Standing Committee- Maintained strong relationships with external partners such as the General Assembly, business stakeholders, and special interest groups- Studied South Carolina Law and its impacts on the DMV; suggested and wrote legislative and budget priorities for the agency, followed those priorities through all facets of the legislative process- Led teams that initiated complex change with statewide impacts on all DMV customer types; aligned policy goals with operational goals

Blythewood, South Carolina

- Served as the media liaison, spokesperson, and lead FOIA officer for the cabinet agency - Led the communication plans for state and agency-wide projects to push information to the citizens of the state: REAL ID, SCDMV website redesign, office closures/renovations, legislative initiatives/changes - Assisted in the development of legislative changes based on best practices and standardization - Assisted with legislative projects, including but not limited to, House Oversight Committee PER, stakeholder meetings, committee hearings - Coordinated community, regional, and national outreach opportunities for various programs, businesses, organizations - Guided the dissemination of web, print, and social media communication while focusing on tailored messages to specific audiences - Approached both internal and external communication with consistent standard and language dependent upon medium after developing style guide for agency - Oversaw budget for multi-year, statewide advertising campaign while recognizing the importance of a grassroots approach in educating the public of changes to SCDMV policy or procedures - Extended agency’s presence on social media by using technology as an extension of in-person customer service - Developed policy and procedures such as agency’s first social media policy and website content management procedure; serves on Policy Committee in development and implementation of state’s motor vehicle title, registration, and licensing laws - Led the Strategic Communications & Community Affairs office

Columbia, South Carolina, United States

- Instructed RETL242 (Business Communications) for fall semester- Led course online, via Blackboard, for approximately 35 students - Facilitated video learning and virtual collaboration- Developed course syllabus, scheduling, grading with fidelity and integrity

Columbia, South Carolina

- Developed & managed overall agency communications strategy, produced informational and marketing products in a variety of formats - Collaborated with COC upper-management to ensure website and other mediums effectively communicate mission, services, and processes - Established COC's first Facebook and Twitter pages that facilitated conversations with DOA officials to move towards constituent outreach through this medium - Guided regional, state, and national presentation efforts through the creation of consistent messages tailored to each audience - Led agency-wide federal government data collection initiatives through communications with SAMHSA, contractors, SCDHSS, and USC - Encouraged a culture of data-driven decision making regarding consumer and agency needs through multi-tiered reporting driving youth-related outcomes

Myrtle Beach, South Carolina Area

- Anchored and produced hour-long weekend morning newscast for #1 rated television station in the Eastern Carolinas - Served as morning and evening anchor for more than nine months during two-year span - Co-managed team of cross-market reporters, sports anchor, and meteorologist to ensure successful understanding and dissemination of newsworthy events - Networked with high-level municipal officials to learn organizational makeup and workings of city, county government

Myrtle Beach, South Carolina Area

- Created clear and concise lead-worthy content and presented it live during three-hour morning show - Developed relationships, established rapport with viewers, leaders, and officials to gain insight into community needs - Worked with producer and anchors to determine newsworthy content and the best methods to present it on-air and online

Myrtle Beach, South Carolina Area

- Created, wrote, and designed a new hour-long morning show as its first permanent producer - Determined newsworthy content based on community importance and viewer interest - Worked with upper-management to determine best marketing strategies moving forward

Master Of Arts (M.A.), Strategic Communications

Earned an MA in Strategic Communications through courses on effective leadership and organizational communication, consumer behavior.

Bachelor Of Arts, Journalism And Mass Communications; Political Science

Activities and Societies: Phi Beta Kappa, Carolina Alumni AssociationMagna Cum Laude Graduate