-Responsible for the development and implementation of the client experience from initial consultation to production-Act as the “first line” for all customer issues surpassing the building consultant level-Participate in and make final decisions on sales processes and structure in coordination with sales team and Division President-Revise and implement CRM processes to make pre production processes the most effective and efficient for customers and team members-Lead training of new sales consultants in software and processes (including sales process, client meetings, Sales Simplicity, etc.)-Monitor days in pipeline for each client in Phase 1 and 2 (setting progression goals for buyers, motivating teammates and client to move forward in a timely fashion and ensuring rebidding, resigning and cancellation process is implemented, if needed)-Lead identification and coordinate development of options to be priced and designed as sales tools, both structural and amenity-Lead monthly team meetings (includes general housekeeping items, scheduled growth training– both hard and soft skills, etc.)-Coordination with marketing for consistent messaging and cohesion with sales team-Produce regular reporting for Division President regarding conversion rates, sales units, sales dollars and all other pertinent data

-Responsible for data and analytical support of Hospice and Home Health divisional leaders-Worked independently and alongside management to improve business outcomes-Prepared variance analysis of sales metrics, providing suggestions for improvement-Responsible for analysis of underperforming areas and presented recommendations-Prepared compensation analysis based off of market landscape and branch budgets-Prepared and participated in yearly budgeting process along with location acquisition budgets-Prepared and presented monthly regional performance for Hospice divisions-Prepared market analysis for prospective or struggling markets to find areas of opportunity and growth-Worked daily in business based databases (MicroStrategy,HomeCareHomeBase,ViaDirect,PlayMaker)-Proficient in Microsoft Office Suite, specifically Excel (Pivot Tables,Vlookup,Various Functions)

-Responsible for launch market strategies, efforts and events for both Waitr holdings brands-Monitored and reported launch market metrics and performance to upper management-Evaluated market performance and created deviations to improve future outcomes-Provided input as it relates to strategies for prospective markets and future objectives-Provided direction to social media manager and creative team on launch market strategies

-Acts as the point of contact between the CFO and internal/external clients-Undertakes the tasks of receiving calls, taking messages and routing correspondence-Handles requests and queries appropriately-Maintains schedule, arranges meetings and appointments and provides reminders-Makes travel arrangements-Takes dictation and minutes and accurately enters data-Produces reports, presentations and briefs-Develops and carries out an efficient documentation and filing system-Coordinates and facilitates on site visits of internal and external partners and clients-Acts as facilitator for company wide wellness program through Gilsbar

- Coordinated and facilitated team training for all recruiting platforms- Maintained and facilitated the administration of all recruiting technology platforms- Coordinated and attended all job fair, career expo, and networking events- both professional and university based- Created content, layout, and distributed quarterly college candidate engagement newsletter, "Danos Defined."- Coordinated and facilitated recruiting based headquarter site visits- Coordinated and assisted advertising efforts for internal and external positions- Assisted in the compilation, and distribution of recruiting data, metrics, and reports- Facilitated and coordinated all new staff hire orientations- Facilitate and coordinate departmental Lunch and Learns- Was responsible for the creation and distribution of all recruiting meeting minutes- Administered and maintained candidate assessments

- Assisted new employees with paperwork.- Entered new employee information into electronic database.- Scheduled pre-employment testing.- Assisted in the remote hiring of employees. - Administered occupational assessments, both written and electronic.- Conducted company orientation for new employees.- Assisted employees with the completion of benefit paperwork.- Screened applicants.

-Assisted with the scanning of company documents.-Assisted Human Resources and Risk Management departments with various tasks.-Maintained insurance certificates.