Consolidated Claims Group (CCG) companies help insurance carriers reach accurate claim settlements without sacrificing policyholder satisfaction, by providing timely damage assessments for complex and specialty claims. Headquartered in Charlotte, North Carolina, our organizations maintain a nationwide presence, providing services for insurance claims across the United States. We utilize a variety of technology tools, including custom-built software, to produce accurate, actionable, impartial reports, allowing adjusters to settle property claims with confidence.Compile monthly, quarterly, and annual analytics driven reports for customers highlighting utilization, cost exposure, and ROICoordinate with supervisor and account management team to manage and set goals for strategic and growth accounts in order to increase revenueAct as point of contact for escalations, customer service resolutions, and daily communication with our customers in order to facilitate the use of our serviceSchedule and travel to meetings and training opportunities with our customers in order to increase awareness and utilization of our services

-Grew Facebook following by roughly 500% and set up a comprehensive content marketing and social media strategy. This includes developing social media plans, creating and posting content, and preparing social media analytics-Plan and facilitate events, includes being onsite and handling media-Manage all marketing and business development activities in 60 mile radius Pee Dee territory-Grew residential and commercial cleaning sales accounts

-Gained an extensive knowledge of craft beer through sampling and selling 99 rotating beer taps-Accurately performed server duties to enhance the restaurant's atmosphere and create an efficient work environment-Contributed flexibility, leadership, and openness towards coworkers to ensure reliable customer service

-Researched national publications, conducted competitor research analysis and generated monthly reports-Applied public relations expertise to drive strategic business development strategies for clients in the information technology division

-Assisted in promoting and increasing sales in Raleigh area stores-Demonstrated enthusiasm and creativity while interacting with customers to ensure customer satisfaction-Mastered the ability to multi-task in high stress and fast paced environment

-Used excellent organizational skills as an account manager to meet monthly quota goals-Self managed a successful internet marketing campaign that increased search engine traffic to clients' websites-Composed and edited professional business communication with clients on a daily basis