Lauren Schilling Email & Phone Number

Canberra, Australian Capital Territory, Australia

Australia

Canberra, Australia

Previously known as Oakton

Canberra, Australia

• I play a key role in redesigning the Department of Veterans’ Affairs (DVA) website. In this role, I am required to build strong working relationships, communicate clearly, negotiate with stakeholders, conduct and.
• conducting moderated and unmoderated sessions, using methods such as in-depth one-to-one interviews and group sessions.
• planning and preparing research activities to assess how users navigate the site and where they struggle to find information, and map users’ mental models and how they would group content on the website.
• using analysis tools such as personas, mindsets, affinity mapping, user stories, and journey and experience maps.
• leading the evaluation of research findings to identify opportunities for improvement.Build effective relationships with stakeholders, and liaise with them to create and maintain a prioritised backlog of features that.

Canberra, Australia

In this role, I developed and designed modern textbooks for endota Wellness College students. The college is the new training branch of endota spa, Australia's largest day spa network. It trains therapists in the endota method of beauty therapy, while delivering nationally accredited training. The textbooks and learning materials were carefully compiled.

Canberra, Australia

Throughout university, I worked on freelance projects designing graphics and websites for local clients. This included logo and website design, writing and editing copy, and setting up user-friendly websites for client use. I selected and curated content, graphics, images and photographs, and liaised with clients to achieve their desired outcomes.

Canberra, Australia

In this role, I managed student records for CMA Training Group, a registered training organisation (RTO) that delivers nationally accredited qualifications in beauty, makeup and business. This position required knowledge of student records management, compliance requirements for the vocational education sector, and effective administration duties. This.

Canberra, Australia

As part of my studies, I worked with HerCanberra for two months on an unpaid design internship. Throughout the internship, I created gifs for the official HerCanberra Instagram feed and videos for the launch of the Canberra Centre beauty precinct. I designed digital advertisements for HerCanberra clients, and researched and developed ideas for marketing.

Canberra, Australia

Within this role, my job duties included front of house service, coordinating high tea functions, providing quality customer service, food and drink preparation, stocktaking, packaging wholesale stock, operating point of sale systems and most importantly, developing an extensive knowledge of teas (yum!).

Bachelor’S Degree, Web Design And Production, High Distinction

I graduated from this degree at the top of my cohort and received a GPA of 6.9 out of 7. The course examined the cultural and technical.

High School

Throughout college I undertook a range of subjects, including English, Media, Ceramics, Spanish, Ancient History and Math. I graduated.