•Redesigned, conducted, & analyzed customer data collection measuring customer satisfaction with Nu Skin over the customer’s journey at different touchpoints•Collaborated, designed, & executed projects for internal stakeholders to measure success and identify actionable opportunities for stakeholders to implement improvements•Presented findings to Stakeholders & Regional Markets with recommended actionable areas of improvement based on insights

• Developed & conducted experimental-design research on business, consumer perceptions, leadership, & marketing• Created accessible research & content for non-academics• Presented research insights as a podcast co-host• Developed basic data analytic skills using SPSS

• Honed qualitative and quantitative research skills, analysis, & visualization. Specialized in pop culture, interpersonal communication, theory, & media• Led team projects developing research strategy, managed experiment groups, & administered protocol for research studies• Refined writing, editing, & speaking skills through academic publications & conference presentations

•Worked with 1000+ traditional & online students, resolving conflict & explaining difficult concepts•Managed, mentored, & effectively delegated work between TA's•Consulted students in developing research skills. Guided & mentored student projects academically and with clients•Advised students on career options, graduate school, and other needs based on field of interest•Courses: COMMS 101- Mass Comms & Society & COMMS 238- Intro to COMMS Studies & COMMS 302- Popular Culture & Media & COMMS 307- Fund. of Comms. Action & SFL 101- Intro to School of Family Life & EXDM 423- Experience Insights

•Carried out the objective of EFY by providing wholesome, inspirational, social experiences for youth ages 14-18•Created a unique experience each week for youth based on personalities and needs, while the classes and content remained the same each week for counselors •Maintained an enthusiastic attitude in high-pressure situations involving care of youth

•Worked with both the Human Development and the Marriage and Family Therapy programs on various quantitative research projects•Developed collaboration skills working in rotating research teams•Administered various testing protocol using EEG