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Award winning, customer-focused, and consultative business development and implementation specialist. Skilled at building and managing relationships with customers and business partners. Strengths include qualifying prospects, presenting creative proposals, closing new business, and implementing value-added solutions. Managed territories ranging from three to 30 states. Core competencies include:» Business development. At Rx30, listened to the voice-of-customer and made recommendations to optimize the product mix. At NDC, achieved “President’s Club” status three of five years eligible for exceeding a $1M annual quota by at least 10%; approximately 80% of the revenues were derived from brand new accounts. At StoneRiver, achieved top-performing rep among 18 peers in Q1, and placed second in Q2.» Software implementations. At Rx30, traveled 75% to perform software implementations and training. At NDC, implemented a pharmacy management system at the rate of two pharmacies a week. Achieved the “Outstanding Sales Rep” award (among 20 peers) from the technical and software support group being the most effective and easiest implementation specialist to work with.» Healthcare and pharmacy consulting. Possess a network of healthcare professionals throughout United States. Highly skilled in accurately and convincingly communicating product and service information, painting a clear picture, and utilizing a consultative selling approach. Consult with pharmacy owners to determine the best possible tools and solutions that help them increase efficiencies and profit margins.mslaurenmitchell [at] gmail.com 678-416-2418
Transaction Data Systems, Inc.
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Training And Implementation SpecialistTransaction Data Systems, Inc. 2010 - PresentOcoee, FloridaRx30 provides community pharmacies with a comprehensive interface for prescription filling and management utilizing a Linux operating system. The company is a division of Transaction Data Systems (TDS).– Traveled the country training pharmacists and staff on how to use the Rx30 Pharmacy Management Software. System software and programs included prescription filling, third-party management and claims submission, compounding, and workflow (including pharmacist review and workview dashboard).– Taught users the long-term care pharmacy module including MAR’s (medication administration records) and POS’s (physician order sheets). Trained users on virtual inventory and the 340B program.– Performed both onsite and telephone training and consulting.– Educated pharmacy owners on best practices, market trends, and products and services in order to help them improve their productivity to achieve their desired goals.– Built strong customer relations and achieved outstanding customer satisfaction; only five systems were returned in 10 years (approximately 500 systems implemented).
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Senior Pharmacy Development CoordinatorStoneriver Pharmacy Solutions, Inc. 2003 - 2009Greater Memphis AreaStoneRiver is the leading provider of workers’ compensation prescription programs, with 60K participating pharmacies. Prior to 2009, StoneRiver was known as Fiserv and Third Party Solutions (TPS).– Marketed StoneRiver’s workers’ comp prescription claim services to high prescribing workers’ comp medical providers such as orthopedists, neurologists, and pain-management physicians on behalf of client pharmacies.– Client pharmacies included: Ahold, A&P, BI-LO, Fred’s, Publix, Schnucks, Spartan, USA / Super D, Wakefern, and Wegmans. Patients received their medications with minimal hassles, no delays, and no out-of-pocket costs.– Achieved top-performing rep among 18 peers in Q1 2009 (for a 29% growth rate); placed second in Q2.– Assisted in saving two major accounts, which avoided a very significant loss of revenue.– Saved the company 37% of personal travel budget, which saved $13K each year.– Represented TPS at national trade shows including National Community Pharmacy Association (NCPA), Risk and Insurance Management Society (RIMS), and McKesson’s Pharmacy Strategy Conferences.– Presented continuing education (CE) classes to groups of pharmacists for CE credit. -
Director Of Community DevelopmentCarestone Assisted Living 2002 - 2003Jonesboro, GeorgiaHeadquartered in Houston, Texas, Hearthstone Management – dba Hearthstone Assisted Living and Carestone Assisted Living – provides assisted living and memory care services in residential senior facilities.– Achieved a 67% close ratio of move-ins-to-tours.– Identified needs and goals of potential customers and recommended appropriate level of care.– Generated professional referrals that helped boost sales.– Developed “shared vision” between the sales department and operations. -
Vice President Of MarketingInterstate Glass Inc. 2000 - 2002Moreland, GeorgiaInterstate Glass is a family-owned, commercial glazing subcontractor.– Created positioning statements and strategies.– Developed introductory marketing materials. -
Senior Product SpecialistNdchealth 1994 - 2000Greater Atlanta AreaNDCHealth was a leading health information services provider for 90% of the pharmacies in North America. The company was purchased by Per-Se Technologies in 2006. Now part of McKesson.– Qualified prospects and conducted sales presentations in a 14-state territory. Software consisted of a pharmacy dispensing module, third-party insurance billing, clinical databases, nursing home, accounts receivable (AR), inventory management, point-of-sale (POS), and interactive voice response (IVR) systems.– Conducted 150 face-to-face presentations in one year; achieved a 70% close ratio.– Developed marketing material for an herbal and nutritional database module to be used by both inside and outside sales teams. This resulted in 75 licenses being sold in the first two months.– Acted as liaison between sales and development to keep the sales staff current on product knowledge.– Represented NDC at national and state trade shows. -
Sr. Account ExecutiveComputerx 1992 - 1994Glen Allen, VirginiaCRx developed specialized software for the pharmacy, managed care, and long term care marketplace.– Qualified prospects, conducted sales presentations, negotiated deals, closed business, and managed partnerships.– Doubled the number of POS installations. Increased new customer base by 10%.
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Account ExecutiveNational Data Corporation 1990 - 1992Greater Atlanta Area– Developed marketing plans with strategic business partners that increased sales.– Created a successful telemarketing campaign that identified key decision makers.– Achieved multiple “President Club” awards for exceeding revenue targets.– Voted “Outstanding Sales Rep” by the implementation and customer support teams.– Received special recognition for record-breaking sales.
Lauren Mitchell Skills
Lauren Mitchell Education Details
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Frequently Asked Questions about Lauren Mitchell
What company does Lauren Mitchell work for?
Lauren Mitchell works for Transaction Data Systems, Inc.
What is Lauren Mitchell's role at the current company?
Lauren Mitchell's current role is Strategic Account Manager / Sales Representative / Implementation Specialist / Pharmacy Consultant.
What is Lauren Mitchell's email address?
Lauren Mitchell's email address is lm****@****cal.com
What schools did Lauren Mitchell attend?
Lauren Mitchell attended Kent State University.
What skills is Lauren Mitchell known for?
Lauren Mitchell has skills like Leadership, Training, Business Development, Healthcare Information Technology, Account Management, Program Management, Business Analysis, Process Improvement, Active Directory, Consult.
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Lauren Mitchell
Operations & Human Resources Manager | Ronald Reagan Presidential Library Scholar | C-Suite Exec Support & Collaboration | Scalable Founders Board Member | Studying For Hrci Phr | Nutrition & Medical Journal EnthusiastAustin, Texas Metropolitan Area
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