Lauren Mitchell Email & Phone Number

Ocoee, Florida

Rx30 provides community pharmacies with a comprehensive interface for prescription filling and management utilizing a Linux operating system. The company is a division of Transaction Data Systems (TDS).– Traveled the country training pharmacists and staff on how to use the Rx30 Pharmacy Management Software. System software and programs included prescription filling, third-party management and claims submission, compounding, and workflow (including pharmacist review and workview dashboard).– Taught users the long-term care pharmacy module including MAR’s (medication administration records) and POS’s (physician order sheets). Trained users on virtual inventory and the 340B program.– Performed both onsite and telephone training and consulting.– Educated pharmacy owners on best practices, market trends, and products and services in order to help them improve their productivity to achieve their desired goals.– Built strong customer relations and achieved outstanding customer satisfaction; only five systems were returned in 10 years (approximately 500 systems implemented).

Greater Memphis Area

StoneRiver is the leading provider of workers’ compensation prescription programs, with 60K participating pharmacies. Prior to 2009, StoneRiver was known as Fiserv and Third Party Solutions (TPS).– Marketed StoneRiver’s workers’ comp prescription claim services to high prescribing workers’ comp medical providers such as orthopedists, neurologists, and pain-management physicians on behalf of client pharmacies.– Client pharmacies included: Ahold, A&P, BI-LO, Fred’s, Publix, Schnucks, Spartan, USA / Super D, Wakefern, and Wegmans. Patients received their medications with minimal hassles, no delays, and no out-of-pocket costs.– Achieved top-performing rep among 18 peers in Q1 2009 (for a 29% growth rate); placed second in Q2.– Assisted in saving two major accounts, which avoided a very significant loss of revenue.– Saved the company 37% of personal travel budget, which saved $13K each year.– Represented TPS at national trade shows including National Community Pharmacy Association (NCPA), Risk and Insurance Management Society (RIMS), and McKesson’s Pharmacy Strategy Conferences.– Presented continuing education (CE) classes to groups of pharmacists for CE credit.

Jonesboro, Georgia

Headquartered in Houston, Texas, Hearthstone Management – dba Hearthstone Assisted Living and Carestone Assisted Living – provides assisted living and memory care services in residential senior facilities.– Achieved a 67% close ratio of move-ins-to-tours.– Identified needs and goals of potential customers and recommended appropriate level of care.– Generated professional referrals that helped boost sales.– Developed “shared vision” between the sales department and operations.

Moreland, Georgia

Interstate Glass is a family-owned, commercial glazing subcontractor.– Created positioning statements and strategies.– Developed introductory marketing materials.

Greater Atlanta Area

NDCHealth was a leading health information services provider for 90% of the pharmacies in North America. The company was purchased by Per-Se Technologies in 2006. Now part of McKesson.– Qualified prospects and conducted sales presentations in a 14-state territory. Software consisted of a pharmacy dispensing module, third-party insurance billing, clinical databases, nursing home, accounts receivable (AR), inventory management, point-of-sale (POS), and interactive voice response (IVR) systems.– Conducted 150 face-to-face presentations in one year; achieved a 70% close ratio.– Developed marketing material for an herbal and nutritional database module to be used by both inside and outside sales teams. This resulted in 75 licenses being sold in the first two months.– Acted as liaison between sales and development to keep the sales staff current on product knowledge.– Represented NDC at national and state trade shows.

Glen Allen, Virginia

CRx developed specialized software for the pharmacy, managed care, and long term care marketplace.– Qualified prospects, conducted sales presentations, negotiated deals, closed business, and managed partnerships.– Doubled the number of POS installations. Increased new customer base by 10%.

Greater Atlanta Area

– Developed marketing plans with strategic business partners that increased sales.– Created a successful telemarketing campaign that identified key decision makers.– Achieved multiple “President Club” awards for exceeding revenue targets.– Voted “Outstanding Sales Rep” by the implementation and customer support teams.– Received special recognition for record-breaking sales.