Laurent Millet Email & Phone Number

Geneva, Switzerland

Le Chenit, Vaud, Switzerland

Évian-Les-Bains, Auvergne-Rhône-Alpes, France

Non-profit association for the promotion and support of individual creators, craftsmen and artists.Adherent contract creation and management.Microsoft 365 ecosystem management.Cash desk and payement system implementation, includung item inventory system and e-commerce solution. Point of sell management, and maintenance organisation.

Geneva, Switzerland

Enterprise MS 365 environmental audit to determine actual state of access, usage &security conditions and built advisory recommendations and roadmaps to transition to a fullyintegrated ecosystem.Scope included:ITSM: primary modules to implement as foundations for a solid transition.o Incident Mgt process, RACI, and key stakeholders.o Problem Mgt, triggers, RCA and SARR concepts.o Service Request Mgt, customer response, service desk and SLA concepts.o Change Mgt, LTS, CAB, approvals, and standard model concepts.SSO: single sign on full integration.3rd party application integration for sourcing, accounting, and ERP.Adoption plan of the MS 365 ecosystem and full understanding of the repository’sutilisation (OneDrive-Teams-SharePoint).Transition to a SharePoint based intranet to consolidate the enterprise documentrepository.Consolidation of the enterprise libraries from on-premises legacy servers to cloudsolutions.

Eysins, Vaud, Switzerland

Within highly virtualized environments (M365, Azure, MWP), handling IT OperationsControl process, the goal of which is to exercise and maintain control over IT services and theconnected, underlying infrastructure within agreed service and/or contractual framework forEnterprise major customers. This includes:• Incident & problem management.• Major incident and crisis process implementation and management• Root cause analysis and problem owner, implementation of problem modue through SNOW.• SNOW strategy and automations with dev team.• Managing SLA’s and reporting KPI’s.• managing operations budget.• workload scheduling.• maintenance activities.• integrated service management .• reliability (data back-ups, restoring systems after outage).• recruiting and training related support and process collaborators.Additionally, participate in customer offer and service offer, to conclusion and service installation.Successfully transferred all IT services for a major pharmaceutical to the portfolio.Driving global leaders in their digital & technology transformation.Sword Switzerland provides IT expertise and support to both public sector organisations and to leading names within Health, Watchmaking, Banking/Insurance, NGOs and Sports Federations. We specialise in helping clients attain their IT project and operation objectives, whether that be through the provision of IT consultancy, MSP contracts or through leasing of targeted competencies including governance, project management, application development, Microsoft collaboration & cloud solutions, quality & test management, IT infrastructure and Enterprise Service Management.

Geneva, Switzerland

CBRE Data Centre Solutions (DCS) is the leading provider of full-spectrum life cycle services to data centre owners, occupiers, and investors, including consulting services, advisory and transaction services, project management, and integrated data centre operations.

Geneva Area, Switzerland

Geneva Area, Switzerland

Geneva Area, Switzerland

Geneva Area, Switzerland

Geneva Area, Switzerland

Geneva Area, Switzerland