Laurent Mora Email and Phone Number

MAIN RESPONSIBILITIES-Independent professional and tourism collaborator, specifically in the Costa Rican Caribbean.-Developed functions in the Hospitality, Gastronomy, Tourist Operators, Sales and Real Estate, Consulting of Operational Re-Engineering, business -Administration and tourism service audits.-Vacation packages and travel routes design for customers, tourists with special disabilities, and investigation and educational focus.-Large database of product and service tourism suppliers.Some collaborations through SIDGO>I.C.T_ Brand Caribe Sur _ Sustainable Development Goals and System Management for Legal Compliance consultant ,2022 -2023.Green Gold Expedition's_ Development and business continuity Consultant, 2023.Asoc.Tribal Afro-descendant of the South Caribbean_ Operational Advisor, 2022.Banana Azul Hotel_Customer Service Logicstics, 2022.Asoc.Talamanqueña of Ecotourism and Conservation_Executive Director (Operational Engineering), 2021.Asoc. Integral Development of Sixaola_Binational Project Manager, 2021.Asoc.Comprehensive development of Manzanillo_Data Management Administrator, 2021.Hotel Escape Caribeño_ Operational Analysis Advisor, 2020Guaraná Cabins_Regulatory compliance Consultant, 2020Cahuita Tours_Training Electronic Invoicing System Technical Expert, 2019.Small Distintive Hotels CR_Nicuesa Lodge, Food & Beverage Internal Auditor, 2017.

MAIN RESPONSIBILITIES Planning for operational reactivation, Gestor of legal compliance, Action plans, Creation of budgets, NEgotiation with suppliers, clients, and collaborators, Team manager, Management of services and products catalog, Supervision of sales, logistics and inventories, Internal Auditor of bank accounts and international transactions, Project promoter, Operations analyst, Creator of metrics and graphs, Accreditation manager, First contact with government, other national and international institutions, Representative to board of directors and affiliates, Presenter of quarterly reports to the government of Cosa Rica, Development of policies and standards for business optimization and continuity.

MAIN RESPONSIBILITIES Coordination and accompaniment for operational and functional management in the fulfillment of the standards of the integrated management system, training, guidance for the achievement of objectives, prerequisite auditor, fulfillment of action plans, use of the document portal for the integrated management system, Creation of reports for corporate management, participation in travel for audits, certifications and/or updates of the management system in the different corporate sites, work within the functional area of human resources, budget management, coordination of improvements, review and improvement of company-client policies, and business to business, manager of legal and regulatory compliance.

MAIN RESPONSIBILITIES Process analysis, review of indicators and control charts, Dashboard creation, internal and supplier audits for quality system compliance analysis, creation of corrective and preventive action plans, Gap Analysis, root cause analysis, chemical laboratorian, efficient use of resources, budget management, purchase orders, participation and leadership in regional projects, continuous improvement planning and development, employee training, production approval, international business validation trips, deviation validation assistant, supplier evaluation, and metrology, normalization, standardization and continuous improvement program leader.