- 25 years of engineering, management & team leadership experience, seeking for customer satisfaction improvement - Quadrilingual: French, English, Spanish, Indonesian / Malay- Diversity of professional experience: + design energy recycling plants from the ground up + manage various teams: train drivers, on-site, design, commissioning, and maintenance technicians + knowledge of railway safety procedures, train driving licence and qualification on regulation management + spearhead relationships with different types of customers: private companies (SARP / VEOLIA), association of city halls (SICTOM), public companies (RATP / SNCF), and institutions (IDFM / associations / …) + improve organisations with methods and quality systems (EFQM 6 stars evaluation on Line 1)Goals:- Increase the scope of my professional expertise- Value a two-way, respect oriented working environment- Be exposed to different types of industries / services- Balance my professional & personal livesSpecialties: Commercial: build and foster relationships with customers B2B.Operations: railway transportation, industry maintenance services (escalators, air condition equipment), project management, industrial processes and process change, acquisition strategy, planning, accounting Team building, leading & managementCustomer experience improvement
Listed skills include Project Planning, Contract Management, Project Management, Team Building, and 6 others.