Laurentiu Dascalu Email & Phone Number

Târgoviște, DB, RO

Priboiu, Dambovita, Romania

• Identifying possible suppliers depending on the company’s requirement for materials needed in the production of our catalogues.
• Negotiating prices, terms and conditions for acquiring said materials.
• Processing orders and review the details regarding their delivery.
• Handling reception of the materials upon delivery.
• Keeping track of the catalogues production dates for determining the best estimated delivery dates in order to inquire about transport towards our clients.
• Getting in touch with forwarders and carriers in order to find the best offer for delivery of finished products.

Bucharest, Bucharest, Romania

• Answering customers queries and offering information over the phone and via email.
• Providing customer support by using different software applications, mailbox systems and also by engaging third parties for outside assistance.
• Resolving product or service problems by clarifying the customer's complaint.
• Determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure the resolutions were fulfilled correctly.
• Checking customer accounts regarding fraud.
• Opening refund cases for misplaced online orders, so that customers can receive their money back on their credits cards.

Bucharest

• Troubleshooting devices and network.
• Assisting customers according to the documented procedures and processes.
• Providing customers with any information inquired regarding their orders and accounts.
• Assuring that I am in line with all the KPI’s set by the company.
• Providing support in activating, deactivating a wide range of devices on and off the network.
• Following up with customers/co-workers/higher-ups and resolving discrepancies in a timely manner.

Otopeni, Bucharest, Romania

• Maintaining inventory records and business paperwork's according to standards and law.
• Planning the monthly working schedule for the team.
• Keeping track of the weekly inventory reports for placing the required orders, and upon delivery, their reception.
• Organizing and analyzing the contracts, checking the conditions and keeping track of all the changes.
• Handling the interviewing and hiring process.
• Developing and implementing new marketing strategies to improve sales, as product offers, promotions and events.

United Kingdom

• Coordinating with the sales agent on the orders coming in.
• Coordinating the social projects processing team.
• Ensuring that all orders were processed correctly and sent according to clients’ preferences to the manufacturing floor.
• Communicate to my staff any decisions, plans, news or any other information transmitted to us by our general manager.
• Submitting weekly and monthly reports.
• Interviewing and hiring new staff when needed.

United Kingdom

• Track and monitor accounts receivable.
• Issue and prepare invoices.
• Track and monitor accounts payable.
• Support senior accountants.
• Assist in financial tax audits and general ledger preparation.
• Complete end of month procedures.

United Kingdom

• Ensuring that client information details are kept up-to-date.
• Enter and process accounts payable invoices.
• Entering and process receipts in the company’s system.
• Reporting issues or irregularities to my manager.
• Filing end-of-month reports and statements.

United Kingdom

• Communicate my manager's decision, plans and intentions to the rest of my team.
• Coordinating the team and solving any issues that might have appeared.
• Assisting my team with any needs regarding day to day activities.
• Communicating changes of food preparations formulas, standards and new products to my team.
• Coordinating inventories, insuring all the safety and working standards are respected.
• Maintaining the standards and quality requested by the company.

United Kingdom

• Meet and greet customers.
• Food preparation.
• Till operator.
• Order and receive deliveries.
• Prepare in the kitchen all the food to be served.
• Keeping a log of the temperatures and keeping the place clean and tidy.

Târgovişte, Dîmboviţa, Romania

• Prospecting the market in search of new clients.
• Price quotation and negotiating new contracts.
• Maintaining good business relations with existing customers.
• Primary accounting.
• Collection of payments from customers for the amounts due.
• Estimating future inventory needs depending on the period and each customer.

Târgovişte, Dîmboviţa, Romania

• Researching and keeping up to date with the Government's laws and regulations regarding import-export field.
• Identifying potential Chinese suppliers,
• Checking the legitimacy of suppliers,
• Negotiating the terms and conditions of the new contracts, as well as the prices,
• Supervising production and delivery terms,
• Preparation of documents necessary for customs clearance of containers withdelivered products,