Laurent L. work email
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Laurent L. personal email
With over 20 years of experience in the IT and EdTech sectors, I am passionate about helping retail and hospitality businesses and their staff to enhance performance, productivity, and profitability through innovative digital solutions and a unique industry expertise acquired in Europe and APAC. As a Co-Founder at DigiBoost, I leverage my skills in consultative selling to create and deliver tailored solutions that meet the needs and expectations of our clients.Our services include E-learning, Online booking & Table Management system, Digital marketing, and Consulting, all focused on empowering and upskilling frontline staff, boosting revenues, and delivering an unmatched customer experience. We have successfully served clients across 20+ countries, achieving double-digit increases in sales figures, improved user retention rates, and reduced staff turnover.
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Avp Customer ExperienceSthriveKowloon, Hong Kong -
Avp Customer ExperienceSthrive Aug 2024 - PresentHong Kong Sar -
Co-FounderDigiboost - Solutions For Retail & Hospitality Mar 2023 - Sep 2024Gold Coast, Queensland, AustraliaI help Retailers and Hospitality businesses upskill their staff, boost their revenues and deliver an unmatched customer experience through innovative digital solutions and unique industry expertise focused on people. Ready to rocket your business? Let's talk! -
Senior Business Development ExecutiveAu Coeur Du Luxe (Acdl) Mar 2021 - Nov 2022Hong Kong SarAu Coeur Du Luxe (ACDL) is a leading EdTech SaaS learning company focused on empowering and upskilling frontline staff in the Retail, Hospitality and F&B industries. Our best-in-class AI powered mobile learning platform combined with our industry acclaimed course library and content creation services enable tens of thousands of learners across 20+ countries to unlock their potential, acquire new skills, communicate better, and deliver sizable behavioral changes. Benefits includes three times faster deployment, double digit increase of sales figures, improved customer experience and halving of turn-over. -
Assistant Vice President Hospitality TechnologyBindo Mar 2020 - Mar 2021Hong Kong SarBindo empowers the on-demand economy with full-stack O2O technologies. (POS, eCommerce and mCommerce). Check us out on BindoPOS.com and Bindo.com! -
Country Manager Hong KongHari Oct 2019 - Mar 2020Hong Kong -
Head Of Business DevelopmentHari Nov 2018 - Mar 2020Hong KongHelping players in Hospitality (Hotels, Restaurants, Bar, etc..) to Write Their Future with our fully iHelping players in Hospitality (Hotels, Restaurants, Bar, Spa, etc..) to Write Their Future with our fully integrated solution that increases guests traffic, revenues and profits through disruptive and smart use of Data and Analytics.Our All-in-One solution includes POS + Table Management + Booking + Inventory + Loyalty + CRM + EDM + Apps + Payment platform + Real-time Analytics and reporting.We have clients in 41 countries, from large groups to solely owned business.YOUR SUCCESS IS OUR BUSINESS! -
Founder & CeoMomentai Consulting Ltd Feb 2018 - Oct 2018Hong KongMomentai Consulting is a Boutique IT Consulting Services company founded by Laurent Lameck, delivering a wide range of Service to SME’s and Startups. Our goal is to empowered our clients’ business with our innovative and tailor-made solutions, so IT becomes an asset to help their growth, instead of an hassle. Momentai also means “No problem” in Cantonese. So sit back and relax, we take care of things ! No problem, la ! -
Branch Director Hong KongPro-Datalgi Hong Kong Ltd Aug 2014 - Feb 2018Hong Kong- Opened and led the Hong Kong Office, starting from scratch, in a Country Manager role- Generated new revenue and growth through the outstanding expansion of the customer base from 1 to 45 clients, and through international business development initiatives in Macau, Mainland China & Thailand - Expanded target industries beyond Bank, Finance and Luxury to Retail, F&B, Industry, Insurance- Recruited, mentored and retained a permanent team of employees (local and expats)- Implemented P&L, Sales, Quality of Delivery, Marketing & Partner relationship practices -
Regional Sales Director, Southern EuropeIdox Plc Jan 2012 - May 2014Paris Area, FranceRegional Sales Director for SaaS and On-Premise solutions for Construction, Engineering, Commercial properties, Retail, Insurance, Biotech and Transportation industries.- Successfully added new logos in France, Europe, Turkey and North Africa (Algeria, Morocco , Egypt)- Successfully wonback accounts from competitors- Expanded the existing customer base with new regional and national levels contracts- Increased Pipeline and revenue in highly competitive and niche market (competitors with 4 times larger sales force).- Key accounts and Capital projects focused.- C-level approach, Multi-projects and Mono project agreements- Use of TAS and IMPACT sales methodology- Definition of Sales Strategy and Target accounts- Sales based on product business value and proven ROI- Close work with Marketing for leads generation and prospection- Management of new Sales and Renewals- Weekly and Monthly Forecast reporting to Country manager -
Pre-Sales And Product Marketing Manager For Southern EuropeIdox Plc Jul 2009 - Dec 2011Région De Paris, FranceIn charge of Pre-sales, Product Marketing and Partners relations for FusionLive (ex BuildOnline, SaaS) and FusionEnterprise (On-premise) Document Management solutions.Product Marketing activities:- Content creation (Brochures, White papers, Business oriented video, Blog publications…)- Animation of the Sword CTSpace weekly Labs and customer events- Creation of ROI studies- Creation of Customer Podcast and Video interviews- Creation of Slides Decks (Products, Go to Market, Strategy, USP's…)- Competitive analysis- Relation with Partners- New product launch preparation (FusionLive)Pre-sales activities:- Product demonstrations (on site or via web conference)- POC preparation with the Consultant team - Creation of Youtube Tutorials- Solution Upsells- Creation of proposals (technical part)- Tender answers (technical part) -
Senior Project ManagerIdox Plc Jan 2007 - Jun 2009Région De Paris, FranceProject Management of SaaS (BuildOnline) and On-Premise (Fusion Enterprise) document management solutions deployment to Capital projects in Construction, Engineering, Commercial Properties.- Definition of Document Management and Business Process for Capital Projects (over 100m€ construction value).- Coordination of Consultant teams for delivery- Change Management training- Quality and Customer satisfaction tracking- KPI's reporting- Identification of Upsells- Work in connection with the Sales TeamClients: Vinci, Eiffage, Léon Grosse, Spie Batignolles, Peninsula Hotels, SAMIR, RFF, Sncf, Egis, Artelia, CityStars, Ville de Paris -
Customer Success ManagerIdox Plc Jan 2005 - Dec 2006Région De Paris, FranceIn charge of the BuildOnline SaaS/Cloud solutions (Document Management and Business Process) implementation to Capital projects in Construction and Engineering industries and Customer Satisfaction through the whole project duration.- Requirements identification and gathering- Definition of Document numbering rules and Business process- Solution Design- User and Administrators Training- Change Management- Customer Satisfaction management for the whole project duration- Interface with development team for bug tracking and new features- Close work with Sales teamClients: Vinci, Eiffage, Léon Grosse, Spie Batignolles, Peninsula Hotels, RFF, Sncf, Egis, Artelia, CityStars, Ville de Paris,... -
Business Solutions ConsultantIdox Plc Jul 2003 - Dec 2004Région De Paris, FranceIn charge of the BuildOnline SaaS/Cloud solutions (Document Management and Business Process) implementation to Capital projects in Construction and Engineering industries.- Requirements identification and gathering- Definition of Document numbering rules and Business process- Solution Design- Solution Deployment - User Training- Creation of Training material- 2nd and 3rd level supportClients: Vinci, Eiffage, Léon Grosse, Spie Batignolles, Peninsula Hotels, RFF, Sncf, Egis, Artelia, CityStars, Ville de Paris,... -
It EngineerFreecom Jul 2000 - Jun 2003Paris Area, FranceVarious IT missions from Helpdesk to Infrastructures deployement for: Axens, ABN AMRO, Société Générale, Institut Français du Pétrole, EDF, Bayard Presse, LVMH, Ministère de l’Environnement, Cegetel, Yamaha Music France.
Laurent L. Skills
Laurent L. Education Details
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Cfa Igs - CiefaComputer And Information Sciences, General -
Lycée AgoraBaccalaureat S (Science) -
Junior High
Frequently Asked Questions about Laurent L.
What company does Laurent L. work for?
Laurent L. works for Sthrive
What is Laurent L.'s role at the current company?
Laurent L.'s current role is AVP Customer Experience.
What is Laurent L.'s email address?
Laurent L.'s email address is l.****@****uxe.com
What schools did Laurent L. attend?
Laurent L. attended Cfa Igs - Ciefa, Lycée Agora, Institut Privé Saint Dominique De Neuilly.
What are some of Laurent L.'s interests?
Laurent L. has interest in New Technologies, Health, Children, Education, Environment, Science And Technology, Music, Asia, Human Rights, Civil Rights And Social Action.
What skills is Laurent L. known for?
Laurent L. has skills like Management, Strategy, Project Management, Consulting, Pre Sales, Saas, Business Development, Cloud Computing, Sales Management, Software As A Service, Document Management, Sales.
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Laurent L.
Hong Kong -
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