Produce high level change impact assessment. This required tracking business requirement development and solution readiness in the form of monitoring JIRA defects/bugs, issues, initial business requirements (and related sign off process), general system configurations, testing status, environment releases, integrations with other modules or systems, data migration activities. Author, maintain and report on blockers and risks that impact the change team or projects. Collaborate on… Show more Produce high level change impact assessment. This required tracking business requirement development and solution readiness in the form of monitoring JIRA defects/bugs, issues, initial business requirements (and related sign off process), general system configurations, testing status, environment releases, integrations with other modules or systems, data migration activities. Author, maintain and report on blockers and risks that impact the change team or projects. Collaborate on strategies to support any high risk impacts as they are identified during engagement activities. Business engagement activities including scheduling, managing and supporting facilitation of weekly check ins for over 40 projects leading up to their go live date. Prepare a series of communications to complement regular business engagement meetings. This included a briefing email prior and a follow up of action items and key messages email. Upskill on Oracle Aconex and RIB iTWOcx functionality to understand current and future states respectively, then extract relevant reports and data for analysis and reporting. Attend training sessions to support Training Analyst. Activities included; managing questions about the solution that might still be undefined, taking FAQ’s to add to business support resources, manage attendance to ensure participants are prepared for go live, take questions to BA’s/Project team for response and broker response back to the business. Maintain project documentation including business contacts lists, mapping tables, agenda’s, various messaging slides and spreadsheets. Complete end to end analysis, engagement and delivery of activities to archive inactive data identified as part of transformation solution. Show less

As part of a program change team, contributed to the delivery of several SAPConnect Migration projects and a Custom Salesforce Implementation. Complete or contributed to activities various change activities including; Change Impact Assessment, Change Plan, Training Plan, Training Needs Analysis & Curriculum, Training Delivery & Logistics, UAT Support, Hypercare Support, Business Reporting, general communications and managing program comms channels (Teams, Mailbox).

Support the Change Lead and Project Team to complete a business closure within the CBAgroup. Requirements included the supervision of exit criteria completion and developmentand execution of a thorough handover strategy for functions transferring to business unitswith CBA as a result of the closure.

Assist Change and Project Teams in final stages of a business system upgrade. Co-ordinate, monitor and report on User Acceptance Testing and create extensive training materials including slide decks, instructions and quick reference guides.Key achievements* Manage outcomes of User Acceptance Testing buy establishing strong stakeholder relationships across the project team, including with business stakeholders and subject matter experts. * Extensive interaction with testing… Show more Assist Change and Project Teams in final stages of a business system upgrade. Co-ordinate, monitor and report on User Acceptance Testing and create extensive training materials including slide decks, instructions and quick reference guides.Key achievements* Manage outcomes of User Acceptance Testing buy establishing strong stakeholder relationships across the project team, including with business stakeholders and subject matter experts. * Extensive interaction with testing participants; triaging, logging and managing defects to resolution in order to achieve user acceptance* Develop a detailed communications plan. Support development of communications relevant to change initiatives.* Provided reporting and other updates to management and project teams.* Complete Training Needs Analysis and related change documentation.* Develop schedule and logistics plan for nationwide training roadshow.* Create and review training materials including slide decks, user instructions and quick reference guides for product users. Show less