Lauren W. Email and Phone Number
Lauren W. work email
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Lauren W. personal email
👋 Hi, I’m Lauren Wild!🏙 Currently based in Albuquerque, NM, I bring 8 years of experience in property management, with a strong focus on customer service, sales, and strategic operations. My expertise lies in overseeing lease-up communities and driving their success from the ground up.📊 As a Regional Property Manager, I currently manage a portfolio of new lease-up projects, where I lead cross-functional teams in achieving and surpassing occupancy, revenue, and customer satisfaction goals. My approach is data-driven, leveraging market insights and financial analysis to craft and execute strategies that ensure each community thrives. The teams I manage consistently excel in sales, customer acquisition, and overall operational performance.💪 Key Strengths: Market Analysis | Sales Management | Strategic Planning | Leadership | Project Management | Process Improvement | Customer Service | Communication | Organization
Greystar
View- Website:
- greystar.com
- Employees:
- 17862
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Regional Property Manager (Lease-U\Up)GreystarAlbuquerque, Nm, Us
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Regional Property ManagerGreystar Oct 2023 - PresentAlbuquerque-Santa Fe Metropolitan AreaOversee a portfolio of new lease-up projects from pre-leasing through stabilization. Collaborates with development and construction teams to align operational goals, streamline processes, and deliver exceptional living experiences for residents. Utilize a data-driven approach to optimize performance across the portfolio, fostering strong community engagement and long-term success.
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Operations ManagerGreystar Apr 2023 - Nov 2023Albuquerque-Santa Fe Metropolitan AreaLed the launch of five new development projects, from coordinating initial lease-up strategies to hands-on management of day-to-day operations. Authored budgets for upcoming lease-ups, ensuring financial accuracy and preparedness for each new community coming online. Focused on establishing robust foundations for success through careful planning and collaborative execution.
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Sr. Community ManagerGreystar Jan 2023 - Apr 2023Albuquerque, New Mexico, United StatesProvided strategic support across multiple properties, assisting with takeovers and staff training. Played a key role in ensuring smooth operational handovers and elevating team performance during periods of change. Leveraged expertise in property management to enhance operational efficiency, implement best practices, and drive successful outcomes in challenging environments.
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Community Manager (Lease-Up)Greystar Sep 2021 - Jan 2023Santa Fe, New Mexico, United StatesLed the successful lease-up of Markana de Santa Fe, a new development community in Santa Fe, NM. Collaborated closely with the client and construction team to swiftly resolve warranty issues and punch list items, ensuring move-in-ready delivery of units, exteriors, and common areas. Managed an award-winning customer service, sales, and maintenance team, driving excellence in community satisfaction and operational efficiency.- Exceeded targeted lease-up occupancy 3 months ahead of schedule
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Property Manager - Residential High RiseWindsor Communities Aug 2019 - Aug 2021Greater Seattle AreaManaged The Bravern - a 455-unit luxury high-rise community in Downtown Bellevue, WA. Developed and implemented strategic financial, marketing, and customer service based initiatives that surpassed operational goals. Led and coached cross-functional teams including sales, facilities management, and customer service. Owned the compliance and disposition process.- Exceeded 2020 client retention rate goals by an average of 7%- Increased 2020 Kingsley Associates Survey scores by 6% in overall customer satisfaction from 2019- Awarded Corporate Suites Warrior for July 2020 and Employee of the Month for December 2019- Mobilized The Bravern's rollout of Realync - a virtual leasing product - that contributed to an ~40% increase in monthly tours -
Property ManagerSimpson Housing Lllp May 2018 - Aug 2019Greater Seattle AreaUtilized market trends, customer feedback, and financial forecasting to implement and exceed budgetary goals. Focused on internal process improvement and managed capital projects. Led award winning sales, customer service, and maintenance teams. Controlled and upheld compliance.- Restructured applicant file submission requirements leading to an ~80% increase in first-review file approval and improved 2018 compliance audit scores by 3%- Developed 2-year exterior revitalization capital project plan in partnership with project management team - Controlled property budget, exceeding 2018 NOI goal by 5%- 2018 Winner of the National CEL Real Estate "A" List Award for Excellence in Customer Service -
Assistant Property Manager (Lease-Up)Simpson Housing Lllp Aug 2017 - May 2018Greater Seattle AreaLed the day-to-day operations of the property including revenue and expense management, compliance auditing, and customer relationship management. Facilitated partnerships with other internal teams that improved training and development for staff, as well as increased customer satisfaction.- Outperformed company customer service standards with a 105% secret shop score- Increased compliance audit score by 7% over preceding year- Spearheaded ‘Hassle Free’ cleaning program increasing Ellis Survey Satisfied Past Resident scores by 4%- 2018 Circle of Sales Member
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Leasing Consultant Ii - Commerical / Residential High Rise (Lease-Up)Simpson Housing Lllp Mar 2016 - Aug 2017Houston, Texas AreaControlled every aspect of the customer lifecycle and provided award winning service. Exceeded all sales, retention, and compliance goals and provided training for new hires. Improved internal systems and managed all social media for the property.- Exceeded targeted lease-up occupancy at 2 joint venture high rises, delivering one 3 months ahead of schedule- Revamped parking tracking system, resulting in ~5 fewer towed vehicles per month and a 3% increase in parking revenue- Awarded Rising Star Award for displaying extreme initiative and resourcefulness
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Credentialing AnalystAmn Healthcare Oct 2015 - Mar 2016Dallas/Fort Worth AreaReviewed, analyzed, evaluated, and processed healthcare records to ensure regulatory compliance was met by traveling clinicians. Specialized in 10-day or less credentialing. -
Executive Assistant - Tech StartupForce Multiplier Solutions, Inc. Sep 2014 - Sep 2015Dallas/Fort Worth AreaProvided high-level administrative support to C-Level Executives at a growing tech startup. Coordinated business travel for C-Suite and organized all trade show appearances for the company. Produced marketing materials and product rollout schedules.
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Salon CoordinatorThe Bee'S Knees Hair Studio Aug 2013 - Aug 2014Dallas/Fort Worth AreaOversaw daily operations, customer service, and supply chain management for high end boutique salon. Initiated bridal party services program and an inventory tracking system that lowered expenses by 30%.
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Executive Assistant To The Board (Remote)Daughters Of World War Ii Jan 2012 - Nov 2012Dallas/Fort Worth Area100% remote position. Performed all administrative duties for the non-profit Board of Directors and organized membership and fundraising events.
Lauren W. Education Details
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History
Frequently Asked Questions about Lauren W.
What company does Lauren W. work for?
Lauren W. works for Greystar
What is Lauren W.'s role at the current company?
Lauren W.'s current role is Regional Property Manager (Lease-U\up).
What is Lauren W.'s email address?
Lauren W.'s email address is lw****@****tar.com
What schools did Lauren W. attend?
Lauren W. attended Dallas Baptist University.
Who are Lauren W.'s colleagues?
Lauren W.'s colleagues are Jose Murillo, Victoria Leigh, De’shone Rammell Brown, Dave Conley, Matthew Duncan, Livia Miceli, Uyên Tố.
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