Laureta E. Email & Phone Number

Ottawa, On, Ca

Ontario, Canada

Ontario, Canada

Led workshops to gather business process requirements from various departments.Developed and documented current and future business process models using IBMBPMN.Conducted fit-gap analysis to identify improvement areas in business processes.Authored Business Requirement Documents (BRD), Functional RequirementDocuments, and Requirement Traceability Matrices (RTM).Facilitated requirement review sessions with subject matter experts and stakeholdersacross different departments.Assessed business priorities, analyzing potential options, risks, and associated costs.Ensured traceability between business requirements, technical design, and testingphases.Documented business requirements as user stories and epics, and adviseddevelopment teams on breaking down complex epics into manageable user stories.Directed Joint Application Development (JAD) sessions to extract requirements forsystem features, specifically for API integration.Evaluated API implementation guides and system use cases for featuredevelopment.Created process maps to depict current and future states of business processes,emphasizing system automation and API integration.Drafted Functional Design Specification documents detailing key attributes for APIrequest and response processes.Conducted stakeholder walkthroughs for validation and obtainingformal approval.

Canada

Developed Stakeholder communication plan to enhance engagement strategies.Led collaborative sessions with diverse business stakeholder groups for requirement discovery, analysis and review.Conducted requirement walkthroughs and facilitated sign-off sessions.Modeled and documented current and future business processes using MS Visio and BPMN 2.0 standards.Designed specifications for reports and dashboards to improve management reporting.Worked with stakeholders to pinpoint and leverage opportunities for process improvements.Produced comprehensive project artifacts, including business requirement documents, business cases, RACI Matrix, and Requirements Traceability Matrix.Prepared detailed Functional Design Documents. incorporating wireframes, logical statements, use cases, Source to Target Mapping, and other specifications for the technical team.

Canada

Conducted Stakeholders engagement sessions to document and validate business requirements.Collaborated with stakeholders to identify opportunities for process improvement and completed gap analysis for documented current state business process. Created business process workflows and operational manuals for different lines of business.Participated in the implementation of streamlined business processes by providing recommendation to management with findings from analysis.Developed and delivered progress reports, proposals, requirements documentation, issue logs and action item registers.Coordinated and facilitated the delivery of streamlined business processes to ensure compliance with implemented business process.

Nigeria

Led various workshops and one-on-one interview sessions with stakeholders to elicit anddocument business requirementsDocumented and modelled business processes and process flowsConducted walkthrough sessions with stakeholders across different teams to validatedocumented business requirements.Created business process documentation for current (AS-IS) and future (TO-BE) businessprocesses using MS Visio BPMN 2.0 standardPerformed gap analysis to determine areas of opportunities for business processimprovement.Managed the process of obtaining sign offs on all business process deliverables within thebusiness process center of excellence.Facilitated sprint planning, sprint reviews, retrospectives, and daily stand-up meetings.Supported product backlog intake, user story creation and sprint review process.Collaborated with the QA team to prepare test plans, test cases as well as document testresultsAnalyzed change impact on people, strategy, systems, and general business operationsPlanned and communicated the development of documentation for releasesLiaised with IT teams to ensure that business process analysis work was always afoundation for IT capital projects.

Nigeria

Created stakeholder communications plans in preparation for stakeholder engagement.Engaged stakeholders to gather business requirements and as well as create BusinessRequirement Documents and Functional Design Specification documents.Completed walkthrough sessions to validate business requirements and obtained sign-off ondocumented artifacts.Identified business process instances that required streamlining in collaboration withdifferent stakeholders.Analyzed and measured process metrics to determine performance based on benchmarkedKPIs.Collaborated with the QA team to prepare test plans, test cases as well as document testresultsEstablished and maintained exceptional client service delivery to vendors and third-partystakeholders.Facilitated agile ceremonies including iteration planning, iteration review, retrospectives,and daily stand-ups.Collaborated with diverse group of stakeholders (Retail, Compliance, Legal, IT, etc.) toidentify opportunities for improvement.