Lauri Gallagher Email and Phone Number
Over 25 years in the financial services industry. Demonstrated background in streamlining operations, reducing costs, and improving productivity and customer satisfaction. Expertise in analyzing processes, identifying bottlenecks, and implementing improvements to increase efficiency and effectiveness. Adept at identifying and mitigating operational risks, including compliance, quality, and business continuity. Skilled in developing and executing strategic initiatives aligned with company objectives and driving sustainable growth. Experienced in leading and motivating cross-functional teams to achieve peak performance and exceed targets. Strong interpersonal and communication skills, with a talent for fostering collaboration and building relationships at all levels of organization.Title Insurance & Settlement Services l Operations Management l Risk, Quality and Complianceemail: gallagherle1@gmail.comIdentified areas for process improvement and implemented best practices to enhance efficiency and customer satisfaction. Monitored and analyzed operational metrics and key performance indicators (KPIs) to uncover trends and areas needing improvement. Developed robust risk management processes to mitigate operational risks. Collaborated with sales and business development teams to expand company's client base. Oversight of technology / IT & platforms and QA/QC audit processes.Core Competencies:Operations LeadershipProject Governance & ControlsProcess ImprovementRisk Assessment & MitigationStrategic Planning & ComplianceMarket Research & AnalysisThird-Party Vendor ManagementQuality Assurance & ControlsChange ManagementStakeholder Engagement
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Vp, Director Of Title And EscrowSpartan TitleUnited States
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Senior Vice President, National OperationsTitle Clearing & Escrow, Llc Dec 2021 - Sep 2023Farmers Branch, Texas, United StatesIdentified areas for process improvement and implemented best practices to enhance efficiency and customer satisfaction. Monitored and analyzed operational metrics and key performance indicators (KPIs) to uncover trends and areas needing improvement. Developed robust risk management processes to mitigate operational risks. Collaborated with sales and business development teams to expand company's client base. Oversight of technology / IT & platforms and Quality Assurance Audits. -
Vice President, National Title OperationsSelene Finance Lp Apr 2022 - Dec 2022Dallas, Texas, United StatesAssessed and refined operational processes and workflows to streamline operations, reduce costs, and enhance productivity. Managed budgets, allocate resources effectively, and optimized use of technology and tools to maximize operational efficiency. Built and maintained strong relationships with clients, partners, and stakeholders to understand needs and align operational strategies accordingly. Strategic planning and Risk Assessment & mitigation.• Streamlined operations and improved… Show more Assessed and refined operational processes and workflows to streamline operations, reduce costs, and enhance productivity. Managed budgets, allocate resources effectively, and optimized use of technology and tools to maximize operational efficiency. Built and maintained strong relationships with clients, partners, and stakeholders to understand needs and align operational strategies accordingly. Strategic planning and Risk Assessment & mitigation.• Streamlined operations and improved overall performance by overhauling processes and procedures through initiation of efficiency enhancements, modifications, and comprehensive training programs.• Fortified organizational integrity and ensured adherence to standards by executing robust risk and compliance mitigation strategies in response to audit, quality, and regulatory findings.• Drove productivity improvement and achieved exceptional results by overseeing and steering staff and guiding performance management initiatives. Show less -
President - Arizona DivisionNorth American Title Insurance Company (Now Doma) Jul 2018 - Jun 2019Phoenix, Arizona AreaDeveloped and launched team-building activities while spearheading policy enhancements and impactful training initiatives. Identified growth opportunities, potential markets, and partnerships to expand the company's footprint. Ensured company operations in strict compliance with all relevant laws, regulations, and industry standards. P&L Management.
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State ManagerRoc Title Aug 2017 - Jul 2018Scottsdale, Az• Initial build out of start up company• Recruited top talent for all departments to impact growth in the local market• Built, trained and executed policies and procedures• Developed, implemented and monitored performance metrics• Established risk management practices, regulatory compliance and governance, and reporting• Created and enhanced customer and client relationships through marketing and branding efforts -
Vp, Mortgage Servicing Group Manager (National Default Title Operations)Bank Of America Feb 2010 - Mar 2014Chandler, AzLead production of asset pipelines, providing guidance and support to resolve issues and dispose of residential REO properties, per OCC regulatory compliance. Integrated collaboration and inclusion across national sites. Developed and trained in products, decreasing reputational risk and increasing customer satisfaction. -
Landsafe - Mortgage Servicing Group Manager (National Pre-Foreclosure Operations Manager)Bank Of America Feb 2010 - Feb 2011Tempe, AzOversight of 4 site operations (CA, TX, FL, AZ). Responsible for organizational structure of 300+ associates. My main responsibilities while at LandSafe were to streamline the title operations for Bank of America's Pre- Foreclosure processes. This included, maintaining relationships with the bank's foreclosing attorneys and RECON Trust, along with managing the title processes.
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Commercial Escrow Division Manager/ Foreclosure Auction OperationsEquity Title Agency 2005 - 2008Scottsdale, AzI brought commercial escrow to Equity Title and managed their only commercial escrow branch. Maintained relationships with commercial agents, attorneys and developers in the Phoenix-Metro Area. Was selected to head the only Foreclosure Auctions when they first initiated in Arizona. Built relationships with auction companies, big banks, and lenders & real estate agents in Phoenix.
Lauri Gallagher Education Details
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Business Administration
Frequently Asked Questions about Lauri Gallagher
What company does Lauri Gallagher work for?
Lauri Gallagher works for Spartan Title
What is Lauri Gallagher's role at the current company?
Lauri Gallagher's current role is VP, Director of Title and Escrow.
What schools did Lauri Gallagher attend?
Lauri Gallagher attended Northern Michigan University.
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3yahoo.com, gmail.com, gmail.com -
Lauri Gallagher
Fair Oaks, Ca -
Lauri Gallagher
United States -
Lauri Gallagher
Lapeer, Mi
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