Lauri Gallagher Email & Phone Number

United States

Farmers Branch, Texas, United States

Identified areas for process improvement and implemented best practices to enhance efficiency and customer satisfaction. Monitored and analyzed operational metrics and key performance indicators (KPIs) to uncover trends and areas needing improvement. Developed robust risk management processes to mitigate operational risks. Collaborated with sales and business development teams to expand company's client base. Oversight of technology / IT & platforms and Quality Assurance Audits.

Dallas, Texas, United States

Assessed and refined operational processes and workflows to streamline operations, reduce costs, and enhance productivity. Managed budgets, allocate resources effectively, and optimized use of technology and tools to maximize operational efficiency. Built and maintained strong relationships with clients, partners, and stakeholders to understand needs and align operational strategies accordingly. Strategic planning and Risk Assessment & mitigation.• Streamlined operations and improved… Show more Assessed and refined operational processes and workflows to streamline operations, reduce costs, and enhance productivity. Managed budgets, allocate resources effectively, and optimized use of technology and tools to maximize operational efficiency. Built and maintained strong relationships with clients, partners, and stakeholders to understand needs and align operational strategies accordingly. Strategic planning and Risk Assessment & mitigation.• Streamlined operations and improved overall performance by overhauling processes and procedures through initiation of efficiency enhancements, modifications, and comprehensive training programs.• Fortified organizational integrity and ensured adherence to standards by executing robust risk and compliance mitigation strategies in response to audit, quality, and regulatory findings.• Drove productivity improvement and achieved exceptional results by overseeing and steering staff and guiding performance management initiatives. Show less

Phoenix, Arizona Area

Developed and launched team-building activities while spearheading policy enhancements and impactful training initiatives. Identified growth opportunities, potential markets, and partnerships to expand the company's footprint. Ensured company operations in strict compliance with all relevant laws, regulations, and industry standards. P&L Management.

Scottsdale, Az

• Initial build out of start up company• Recruited top talent for all departments to impact growth in the local market• Built, trained and executed policies and procedures• Developed, implemented and monitored performance metrics• Established risk management practices, regulatory compliance and governance, and reporting• Created and enhanced customer and client relationships through marketing and branding efforts

Chandler, Az

Lead production of asset pipelines, providing guidance and support to resolve issues and dispose of residential REO properties, per OCC regulatory compliance. Integrated collaboration and inclusion across national sites. Developed and trained in products, decreasing reputational risk and increasing customer satisfaction.

Tempe, Az

Oversight of 4 site operations (CA, TX, FL, AZ). Responsible for organizational structure of 300+ associates. My main responsibilities while at LandSafe were to streamline the title operations for Bank of America's Pre- Foreclosure processes. This included, maintaining relationships with the bank's foreclosing attorneys and RECON Trust, along with managing the title processes.

Scottsdale, Az

I brought commercial escrow to Equity Title and managed their only commercial escrow branch. Maintained relationships with commercial agents, attorneys and developers in the Phoenix-Metro Area. Was selected to head the only Foreclosure Auctions when they first initiated in Arizona. Built relationships with auction companies, big banks, and lenders & real estate agents in Phoenix.