Lauri Koivisto Email & Phone Number

Led a global transformation initiative to advance KONE's service delivery into the digital era, leveraging advanced technologies to significantly enhance field productivity, operational excellence, and employee experience by integrating digital and field capabilities. Built the program from the ground up, formulating the vision, strategy, and establishing a cross-functional team. Managed the program and led a high-performing team, fostering a culture of innovation and accountability, and achieved tangible results in record time in close collaboration with R&D, IT, regional, and country teams at all levels of seniority. The program not only delivers direct, measurable annual recurring productivity gains worth over 140 million EUR globally but also yields multifold indirect benefits that extend well beyond these figures.

As Business Development Manager for KONE’s service business in Finland and the Baltics, I spearheaded the commercial side of service business, overseeing the sales process, pricing, and offerings. I successfully led the commercialization and launch of groundbreaking solutions, including the industry's first IoT-based maintenance service product. My role involved actively developing and guiding sales and operations teams within a matrix organization, enhancing team performance and alignment with strategic business goals.

In this legal role with varied and evolving responsibilities, I gained extensive experience in driving complex negotiations, managing sourcing and IT contracts, resolving IP disputes, overseeing licensing, steering mergers & acquisitions, structuring distributorship arrangements, providing crisis management, and offering general legal counsel to various business units. As a member of the legal leadership team, I held overarching responsibility for legal affairs across the global service business, intellectual property rights, and KONE technology organization. This role required managing complex topics in a layered matrix organization to achieve desired impact.

During my studies, I served as Assistant Legal Counsel at KONE Corporation, starting part-time and later advancing to a full-time role as a substitute for a legal counsel on leave. In addition to supporting role, independent responsibilities included overseeing specific areas, such as patent disputes, R&D subcontracting and related negotiations.

Master Of Laws - Llm

Law

Education record