Sales of Green and Brown field cement factories. Sales of Upgrades and modification Administration of the Company Support to Customer service sales

Starting a new company in Brazil (Legal, Accounting, Banks, permissions, hiring)Project supportEstablishing foot print and customers relationships in the Brazilian cement industry

Using past experience and contact network, negotiated long term consulting contracts with International companies in Construction, Mining and Cement industry. Key offering: Customer Service / Aftermarket Business development • Build efficient Supply chain• Customer service Development• Service product development • Inventory Management

• Setting up Distribution Center for Asia.• Redesign Inventory and Logistics network in India and China.• Implement 3P warehousing in Singapore and model for China . • Setting up order office in Singapore for dealer and Metso Minerals sales and service offices in Asia.• Review and renegotiate dealer contracts concerning Customer Service together with market area.• Sales office and dealer management according to required performance indicators and towards agreed goals in logistics efficiency, customer satisfaction, integrated sales, profitability growth, and capital efficiency.• Support and develop Sales Offices / Dealer relationship with regional DC.• Total logistics cost of inventories and logistics• Customer Service Inventories and logistics management, development and control in Asia.• Supply chain development

• Responsible for Customer Service logistics and distribution Strategy • Global responsibility for Customer Service Inventories and logistics.• Develops and leads global strategy for Inventories and logistics to ensure the required performance of the Distribution Centers.

• Overall parts business responsibility.• Evaluate Bolivia business possibilities and define future strategy.• Based on the suggested strategy and business model, closing our own operations and start working with dealers.• Selecting and passing the business to dealer.

• Profit and loss management for Parts business in Latin America.• Profit and loss management for Parts business in Brazil. .• Developing service business, Service contracts, Workshop for rebuilding and training.

• To attend and satisfy all needs from El Teniente mine.• Prepare business plan to attend El teniente mine.• Implementation and management of re-build center for component business in Chile.• Develop maintenance programs together with the mine.• Select and sell capital equipment.• Manage parts and service contracts.

• Profit and loss management of Service departments.• Customer satisfaction management. • Implement and develop service and parts contracts.• Joining two different customer service departments after merge of two companies.• Global team member defining new ERP for the company and defining global reporting needs for Customer Service.

• Create and develop customer service department • Profit and loss management of after sales departments• Implement local ERP system for Customer Service Parts and Service business

• Dealer’s technical support • Customer and Dealer training (operational and maintenance)• Development and testing of water/mist long hole drilling for factory R&D in Finland