Laurice Joy Sanchez Email & Phone Number

An experienced Ecommerce Virtual Assistant Specialist with a proven track record in managing Shopify stores and Klaviyo Email Marketing.*Efficiently manage the end-to-end process of order fulfillment, ensuring accurate order capture, timely processing, and seamless coordination with shipping and customer communication.* Managed online store refund processes with accuracy and attention to detail.* Assist the brand owners in planning and coordinating the implementation of new strategies. This involved aligning cross-functional teams and resources to ensure seamless execution.* Update Shopify themes to their most current versions and apply coding and integrations if needed.* Established and maintained relationships with influencers and brand representatives.* Expanded the E-commerce presence by setting up and managing shops and listings via different platforms i.e., Faire, EBay, Etsy and other wholesale platforms* Ensured the ongoing maintenance and optimisation of Shopify stores and websites, including content updates, product uploads, and troubleshooting, leading to enhanced user experience and higher conversion rates.* Integrated and configured various Ecommerce apps to extend store functionality, streamline operations, and improve customer experience, and increase site efficiency.*Inbox and Calendar Management., Customer Service* General admin tasks i.e., customer service, product and competitor research, website analytics, etc* Klaviyo Email Marketing - Planning, Designing, Content, Scheduling, Email Automations

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  Polytechnic University Of The Philippines

  Banking And Financial Support Services