Laurice Andrew Email & Phone Number

Newcastle, Nsw, Au

Greater Newcastle Area

Primary role is to manage and oversee various aspects of the Oracle Advisory Group business to provide cohesion between different components of the advice process, including but not limited to the following:* Advice Process & Development: Partnering with the policy team to support policy review and to raise policy challenges for resolution prior to launch of a new policy into the business. Includes assessing all new advice policy changes, change management, (training & communications, workflows etc) and plan for each policy change to be rolled out to the business. This has included defining and documenting the Oracle advice process and implementing a supporting workflow, so that across the business (30 Advisers) all teams are providing advice in a unified manner.* Coaching & Training: Including reviewing client files for advisers (quality control) to validate compliance with policy and process and providing feedback. Also includes identifying adviser strategic knowledge gaps and providing necessary training and coaching. Have assisted with the development of PY program and providing coaching/training to PY student and Adviser.* Advice Technology & Platform: Oversee the advice technology that supports the advice process. This has included the transition of the entire Oracle business from Xplan to AdviserLogic.* Paraplanning: Includes overseeing the paraplanning team including workflow management/resource allocation, improving quality of advice being provided (via pre-vetting paraplanning requests), monthly reporting to management and ongoing upskilling of paraplanners.* Insurance Team: Liaise with newly appointed (junior) insurance manager to provide administration support for insurance advice across the Oracle business.

Primary role is to manage and mentor a team of paraplanners to provide advice support to internal Advisers of Politis, and also Authorised Representatives of Politis Investment Strategies dealer group. This includes, but not limited to, the following:* day to day management of internal team members to meet workflow deadlines and provide them with training to develop as paraplanners and Advisers.* reviewing of team’s advice and implementation documentation prior to being provided to Advisers.* liaising with Advisers/Authorised Representatives to build relationships, provide technical & advice support and ensure accurate advice is provided to clients via Statement of Advice.* preparation of Statement of Advice documents, including completion of required research etc.* assisting with the implementation of new business wide workflow system.

Primary role is to provide advice, compliance and administrative support to the Lead Adviser. This includes, but not limited to, the following:* deliver exceptional service to clients of the business, always acting in their best interest.* build relationships and develop rapport with clients and external business partners.* liaise with clients, providing technical and administrative support and responding to day to day queries.* co-ordinating and overseeing out-sourced paraplanning.* preparation of advice documents internally, if required.* maintain and enhance advice document templates, workpapers etc.* collation of research and strategy documents as required (new and existing clients).* preparation of client review documents for annual meetings.* attend client meetings with Adviser (new and existing) and assist with preparation of filenotes and required documentation post meeting.* liaise with dealergroup compliance team and monitoring business operation/processes for compliance with regulatory and dealergroup requirements.* report non-compliance issues to management and work with staff to correct the issue.* keep up to date with current issues, legislative developments and how these apply to clients and the business.* manage the integrity of client information within database(s) and assist in management of client portfolio's (including assistance with implementation as required).

Newcastle, Australia

Primary role is to provide advice and compliance support to Advisers. This includes, but not limited to, the following:* preparation of SoA & RoA documents and co-ordinating and overseeing internal paraplanning.* maintain and enhance advice document templates, workpapers etc.* collation of research and strategy documents as required (new and existing clients).* preparation of client review documents for annual meetings.* liaise with dealergroup compliance team and monitoring business operation/processes for compliance with regulatory and dealergroup requirements.* report non-compliance issues to management and work with staff to correct the issue.* keep up to date with current issues, legislative developments and how these apply to clients and the business.

Operated my own paraplanning business, providing outsource paraplanning solutions and support to advisers. Including but not limited to: preparation of SOA's, RoA's, strategy papers, modelling, advice template support, technical support and compliance support.

* Team management: co-ordinate communication to the team to ensure consistency. This includes involvement in the recruiting process, training of staff, mentoring staff and ensuring general well being of the team. Monitoring staff training and CPD points.* Chair of the Compliance committee: support the entrenchment of a best practice compliance and ethics culture within the team and address any compliance updates/issues that arise in a timely manner. This also includes authorisation of process improvement, review of standard words/documents and ensuring that all processes and advice documents are within the compliance guidelines provided by dealergroup/legislation. * Management of workflow: monitoring workflow to ensure allocation of work to staff, ensuring all client deadlines are met & Crosbie WM internal service standards are met. This includes freeing up the Adviser by ensuring delegation of work to appropriate level and the development of the businesses workflow management system.* Management of specific firm projects/processes: including introduction of FDS processes & systems.* Other involvement in Crosbie WM includes (but not limited to) general supervision of the team (8 paraplanners, 4 support staff & 2 PA’s); involvement in co-ordination of the strategic business plan and other regular management meetings; delegation and supervision of projects/process improvement undertaken by team members; KPI reporting for Advisers; involvement in the delivery of seminars to clients, prospective clients and staff; and promotion of the firm as required.

Team Leader: Feb 2005 – Jan 2006 * Responsible for a team of 3 paraplanners & 2 trainees (including their development/training/ mentoring), this included the review of output by the team to ensure accuracy, quality & consistency. Also included workflow management (monitoring and control)* Responsible for process improvement (eg more efficient workflow system, revised processes and procedures).* Chairperson of Statement of Advice Review group (review SOA templates and standard words templates for accuracy and presentation).Senior Strategy Analyst: 2004 – Feb 2005* Responsible for the preparation of Adviser Notes & Client Reports – both new & existing clients.* Responsible for the training and mentoring of trainees, delegation and co-ordination of workflow for the Strategy & Technical team * Ensure communication between the Strategy & Technical team and Advisers in relation to workflow commitments and meeting deadlines.* Responsible for the preparation of monthly board reports for the Strategy & Technical team; including analysing productivity of team members and costs associated with preparation of various tasks, and explaining variances to budgets.* Involved in monthly Sales Training, and participated in tandem advising role, including travelling to Melbourne to meet with OneSteel Executives, preparing the strategy, and also being part of the presentation of the strategy to the client.Technical Assistant: 2002 – 2004* Responsible for the preparation of Adviser Notes and Client Reports – both new and existing clients, including modelling of clients positions and making appropriate recommendations for Adviser and client consideration.Trainee Accountant: 2000 - 2002* Assist Seniors Accoutantsn in the preparation of Financial Accounts & Tax Returns for various business structures, along with Individual Tax Returns and responsible for the preparation of a fortnightly pay run for a client, along with their monthly accounting requirements.

Certified Financial Planner

Bachelor Of Business, Financial Planning