Laurids Rusch Email & Phone Number

• Project Management: Lead the end-to-end project lifecycle for a banking application, ensuring timely delivery, coordinating with cross-functional teams, and maintaining project plans.
• User Support: Serve as the primary contact for user support, resolving issues, conducting training sessions, and creating user guides to enhance proficiency.
• Error Handling: Monitor and diagnose application errors, collaborate with technical teams to resolve issues, and implement measures to prevent… Show more
• Error Handling: Monitor and diagnose application errors, collaborate with technical teams to resolve issues, and implement measures to prevent recurrence.
• Feature Development: Lead the development of new features and enhancements, prioritize the feature backlog, define requirements, and conduct user acceptance testing to ensure quality. Show less

• Customer Support: Assisted customer advisors with visit preparation, product sales, and service advice.
• Customer Needs Analysis: Collaborated on analyzing customer needs in credit and payment transactions.
• Credit Advisory: Advised on credit facilities and collateral such as guarantees and mortgages.
• Order Processing: Independently handled customer orders, administration, and monitoring of pending issues.
• Social Media Project Team: Developed and implemented social media… Show more
• Social Media Project Team: Developed and implemented social media strategies, trained team members in social media and platform use. Show less

Various deployments in the following areas:- Cash Service- Private Banking- Corporate Banking- Desk for Entrepreneurs & Executives

Bachelor Of Science - Bs, Business Information Technology

1st term: - Digital & IT Basics - Management for Business Information Technology 1 - Programming in Java - Accounting Basics - The art of.

Professional Baccalaureate, Banker M-Profile