Laurie Ritger Email & Phone Number

Appleton, Wi, Us

Appleton, Wi, Us

Heidenheim An Der Brenz, Bw, De

Vernon Hills, Il, Us

• Manage a team of 7 A/R Specialists responsible for a portfolio totaling $250M- $300M.• Provide leadership, personal development, and training to A/R Specialists.• Lead individual and team meetings. • Conduct annual performance reviews.• Provide assistance to A/R Specialists when accounts need escalation.• Review accounts for credit hold. • Research and identify discrepancies, provide documentation to clients, and collect unpaid balances.

Vernon Hills, Il, Us

• Manage collection on $80M in receivables on CDW’s top owing accounts.• Research and coordinate resolution of customer disputes with sales, professional services team and customers.• Prioritizing and escalating past due balances as needed.• Create customized invoicing and summary billing reports to meet customer invoicing needs.• Maintain and support many EDI accounts across various supplier billing portals. • Collaborate with sales to support customer requests and requirements.

Vernon Hills, Il, Us

• Contacted customers to collect delinquent balances on accounts.• Assisted customers and sales team with account inquiries.• Performed cash application and reconciliation of payments.

Neenah, Wisconsin, Us

• Performed credit analysis for new and existing customers requesting an open account or increased credit line.• Interpreted Dun & Bradstreet reporting.• Served as team lead assisting A/R Associates with training and development. • Maintained majority of Banta’s top accounts.• Assisted Credit Manager with aging and payment reporting.• Continued to perform duties of Accounts Receivable Associate.

Neenah, Wisconsin, Us

• Applied daily cash to aid in the release of orders on credit hold.• Reviewed orders on credit hold. • Made collection calls on delinquent accounts.• Researched and resolved all debits and discrepancies.• Escalated accounts with unpaid balances, as necessary.

Neenah, Wisconsin, Us

• Served as account representative for key medical distribution company.• Processed customer orders accurately.• Demonstrated knowledge of a product line of over 1,000 items.• Contributed to company acquisition, resulting in successfully integrating computer systems, customer base, and product line.

Oshkosh, Wisconsin, Us

Education record

Education record

Education record